My daughter forgot her passcode for her iPhone 5c

My daughter changed her passcode on her iPhone 5c.  The problem?  She forgot it before she told me.  Help!  What do I do?

The following has instructions: iOS: Forgot passcode or device disabled

Similar Messages

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • HT1414 My daughter forgot her passcode for her ipad mini how can I get into it

    My daughter forgot her passcode for her ipadmini can someone help me on how to get in

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • Hi, i forgot my passcode for my iphone and it told me to connect to itunes. how would i do that?

    hi,
    i forgot my passcode for my iphone and it told me to connect to itunes. how would i do that?

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPhone User Manual for iOS 5

  • HT1688 i forgot my passcode for my iphone 4

    I forgot my passcode for my iphone 4

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I forgot my passcode for my iphone

    I forgot my passcode for my iphone. I went itune and restore it, but it still asking me for the passcode. please help

    I assume you haven't synced with that iTunes library before.
    You have to restore as a new device.
    Forgotten Passcode or device disabled after entering wrong passcode

  • HT4528 I forgot my passcode for my iPhone and I had too much content to back it up in iCloud. How can I unlock my phone without having to restore it?

    I forgot my passcode for my iPhone and I had too much content to back it up in iCloud. How can I unlock my phone without having to restore it? I don't want to lose all my contacts and messages.

    You can't. The ONLY solution is to restore the device. If there were an easy way around the passcode lock, it wouldn't serve much purpose, would it?

  • My sister forgot her passcode for her iPad Mini

    My sister gave up her iPad for a few weeks and decided to shut it off. When she turned it back on she forgot her code and couldn't get in. From past experinces I tried to restore it in order to unlock it, but I can't restore it unless "Find my iphone" is off. I went on to icloud.com to turn it off and erase the ipad from there. But, when I tried to erase it a message came up that said it won't erase until it's connected to wifi. The iPad can't connect unless it's unlocked. So we're stuck in this vicious cycle. Any advice would be appreciated! She has an iPad mini with iOS 8.

    Try recovery mode and see if that's let you reset the iPad - there are instructions half-way down this page : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I forgot my passcode for my iphone 4. help?

    I forgot my iphone pass code to get into it.
    ive tried everything but its says i need internet but my interent doesnt connect until i unlock my phone. and i cant unlock it because i forgot the numbers,
    can anyone help me >?

    The following covers all of the options: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I forgot my  passcode for my iphone 4

    i forgot my passcode for my passcode for my iphone 4 how do i reactivate it

    If you cannot remember the passcode for the Screen Lock, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I forgot my passcode for my iphone 5s

    I cant unlock my phone i forgot my passcode now my iphone is disabled for 52 min ..

    See HT1212.
    http://support.apple.com/kb/ht1212

  • My daughter cannot remember her passcode for her iPhone 5. She needs a phone number that is stored in the phone and cannot remember her passcode. we have tried many groups of numbers and now we are locked out for an hour each time we put in the wrong pass

    My daughter is out of the country until May. She did not take her iPhone 5 with her. Now she needs a phone number that is stored
    in the memory and cannot remember her passcode. I have tried all of the possibities that she e-mailed , but none of them work
    and now I am locked out for an hour each time I enter an invalid passcode. Help? How can I get around this to access the phone?

    Follow the instructions at http://support.apple.com/kb/HT1212

  • My daughter has forgot her passcode for her iPod touch was disabled reset it but now still comes up with enter passcode

    Daughter forgot password so then it was disabled reset it but still comes up with enter passcode how can we clear passcode

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • HT1212 My 7 year pls has forgotten her passcode for her iPod touch. I have put it into recovery and through iTunes tried to restore. But it will only let me also try to update it with iOS 6.1.3 which no longer allows the bypass of the passcode. Can anyone

    My 7 year old has a passcode on her iPod touch. She forgot it, after multiple attempts at what it could have been, it comes up with disabled etc.....I have tried it in recovery and hooking it up to iTunes (which the device has been previously synced up to) to restore. But the problem I am having is it only gives me the option to update also, to iOS 6.1.3 with the new bug fix which it won't allow you to bypass the passcode. It gets a little into the downloading, turns the iPod on and then asks for the passcode to continue?! I am at a loss as to what to do now, as every forum says put it in recovery and restore. I can't use the 'find my iPhone' app as the iPod is offline. I've tried it on a laptop not prev synced up to and get the same problem. Has any one got any ideas!

    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • I forgot the passcode for my iphone 4s, how do i get it back without losing all data on the phone?

    I forgot the passcod on my iphone4s, how do I get it back without losing all the data on the phone?

    You can't unless you have backups.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

Maybe you are looking for

  • Zen Vision M or Zen V P

    I'm going to buy Creative mp3 player and i'm looking at these: Zen Vision M(30gb) or Zen V Plus(4gb). So I need advice which to buy. First I was thinking about Zen V Plus (4gb). I found that it cost 229$, but when I looked at Vision's price it was on

  • Apple Tv's, itunes and an external hard drive

    Hey everyone hope you are all well. I was wondering if I would be able to have my itunes library on an external hard drive and then be able to access it from two different apple tv's in different houses.

  • Pause Sound not working correctly

    Hi guys, I'm using a version of the pause sound code found on the adobe/help page, but it's not resuming the sound from the pausePoint.  I have the pause/play function tied to the stage so that my external swfs pause as well.  Here's a clip of my cod

  • Framecounter: Omitting slides from the count

    Using Captivate 3. I downloaded the framecounters from our friend at the raisingaimee website and I'm stuck on one aspect over the past several months that occasionally creates confusion for my students. For example, let's say I have a 30 slide prese

  • I just want to save my mail

    This really isn't a MacBook Pro question but a general question. I can't seem to find any threads on this subject. I currently have a macbook pro and recently migrated everything to a MacBook Air. My mail did not transfer over which is not a big deal