My daughter forgot her password and now cannot access her phone, (3GS), any suggestions?

How to can access a phone when we've forgotten the password? We tried to restore.

From the iPhone manual... "If you forget your passcode, you must restore the iPhone software. See “Updating and Restoring iPhone Software” on page 256."
http://manuals.info.apple.com/en_US/iPhone_iOS4_User_Guide.pdf

Similar Messages

  • I forgot my passcode and I cannot access my phone.  What do I do?

    I forgot my passcode to my iphone.  What do I do?

    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present." http://support.apple.com/kb/HT1212
    Here are the instructions for restoring your iPhone:  http://support.apple.com/kb/HT1414

  • HT201263 my nephew made a new password and now cannot remember, he has tried several times but now the I Pad is disabled and he cannot try again for 22,980,298 minutes.  The original computer it was synced to is not available.  We just want to start over

    my nephew made a new password and now cannot remember it.  He has tried numerous times but now the I Pad is disabled and he cannot try again for 22,980,298 minutes.  The original computer it was synced to is not available.  We just want to sta

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I forgot my password and now i'm locked out. how can i fix this problem?

    i forgot my password and now im locked out. how can i fix this problem?

    Here is what you can do straight from Apple
    http://support.apple.com/en-us/ht1212

  • I am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I changed my aol password on my desktop and now cannot access my emails through my iphone.

    I changed my aol password on my desktop and now cannot access my emails through my iphone. I tried changing the password on my phone but it still says user name or password for aol is incorrect. I have also deleted the account and added back and it still saids the same thing. I would really appreciate any help on this.

    You are referring to your iTunes/app store account? You will need to sign out of your old account on your iPhone and sign in with the new one.

  • HT201240 I am on the lock screen, I forgot my password and now I can't log in

    I forgot my password and now I am locked out
    What do I do

    OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
    Reset Password using Recovery HD
    Boot into Recovery Partition.
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • I forgot my password and I never synced my phone since I got it

    I forgot my password and I never synced my phone since I got it

    You'll have to restore your iPhone and all info will be lost.
    iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • I did a software update on my ipad and now cannot access the internet. how can i fix this?

    I did a software update on my ipad to 8.1 and now cannot access the internet.  How do I fix this?  My mail updates, but to get internet access I had to move from wifi to cellular data, and now even cellular data does not allow me access.

    Hi Go to settings Reset Network Settings After Reset you need to enter your Router wireless key Before you do this turn off your Router for 30 seconds Also an option is to go on Websites for your make of Router look for any Firmware updates but you can do this later. Cheers Brian

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    I updated iphone 4s to 7.02 and now cannot access icloud server.

    One of these:
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    http://support.apple.com/kb/HT1414

  • I have a powerbook G4 running OS X 10.5.8.   I had a new hard drive installed and now cannot access my itunes.  I do I get my itunes that I paid for??

    I have a powerbook G4 running OS X 10.5.8.   I had a new hard drive installed and now cannot access my itunes.  I do I get my itunes that I purchased?

    Hi,
    Read this. http://support.apple.com/kb/HT2519
    Jim

  • I have upgraded my iPhone to iOS 5.1 and now cannot access the camera from a locked screen.  Has anyone else had this problem?

    I have upgraded my iPhone 4S to iOS 5.1 and now cannot access the camera from a locked screen.  Anyone have any suggestions?

    From the lock screen, to access the camera you touch the camera icon and slide in an upward motion. It no longer takes a tap to get it to open.

  • HT1918 I updated my account on the computer and now cannot access my account on my iphone

    I updated my account on the computer and now cannot access my account on my iphone

    Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
    <Edited By Host>

  • My power button has been broke for a while and now i cannot turn my phone on, any suggestions ?

    my power button has been broke for a while and now i cannot turn my phone on, any suggestions ?

    If the battery was completely dead it may take some time to get it going.
    Leave it pluggen into a wall jack for about 15 minutes then check back.
    If not, you will need to make a Genius Bar appointment or contact Apple for a repair.

  • Downloaded iOS 7 and now cannot access the video  resources for my open university course, any ideas?, Downloaded iOS 7 and now cannot access the video  resources for my open university course, any ideas?

    Downloaded iOS 7 and now cannot access the video  resources for my open university course, any ideas?

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