My daughter forgot her security password to get into her touch.  How do I get past this?

my daughter forgot her security password to get into her touch.  How do I get past this?

You have to restore the iPod. Plug in to iTunes and click Restore. You will also need to have the device enter Recovery Mode since it has a passcode.

Similar Messages

  • My daughter forgot her passcode, how do I reset

    My daughter forgot her passcode to a IPOD Touch I just bought her for Christmas, how do i reset?

    My daughter forgot her passcode to a IPOD Touch I just bought her for Christmas, how do i reset?

  • HT1414 daughter forgot her passcode, how do I unlock it, it is an ipod touch 4th

    my daughter changed her passcode and then forgot it. I tried in restore mode and it gets to the end and has error code 3094...new itunes...service pack 3 installed...restart pc, tried different pc...errrrrrrrr! please help!?!?

    If recovery mode does not work try DFU mode.
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    What happened when you placed in recovery mode and tried to restore?

  • I forgot my security password for my apple ipod touch

    forgot my security passcode and now my apple ipod touch is locked and it tells me to sign into itunes..how do i unlock it now..

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT4113 my daughter forgot her password to her ipod touch....i connected to itunes and synced the device...the ipod is no longer disabled but still do not know passwork

    my daughter forgot her password to her ipod touch....she was disabled...synced to i tunes....but still need password...how can I recover password at this point

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My daughter forgot id and password for itunes and ipad..we took it to apple and they did a restore but now we can't get in to set it up. can anyone help please!

    My daughter forgot her password and we took it to Apple for a restore. When they did that it wiped it clean except the email address and password attached. Now, she can not remember her id and password for login to even go through set up. So, does anyone know how to get passed this and reset that so we can start over completly? ty

    It's good to keep the following in a safe place:
    1. Apple ID
    2. Apple ID password
    3. iCloud ID
    4. iCloud ID password
    5. Answer to Secret Questions
    6. Rescue email
    7. Wi-Fi password
    8. iPad passcode
    9. Restriction passcode
    10. Guided Access passcode

  • My daughter forgot her Mac book pro password. How can I reset it

    My daughter forgot her Mac book pro password. How can I reset it?

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

  • HT1414 My daughter forgot her passcode for her ipad mini how can I get into it

    My daughter forgot her passcode for her ipadmini can someone help me on how to get in

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • HT1212 my daughter forgot her passcode to her ipad mini.  How do i get into the ipad mini and reset the passcode

    my daughter forgot her passcode to her ipad mini.  How do I get into the ipad so I can reset it.
    thanks

    You will need to try to restore your iPad from the same computer that you most recently synced to.
    Read this: http://support.apple.com/kb/ht1212
    If you can't do the restore then you will need to try Recovery Mode.
    Read this: http://support.apple.com/kb/ht1808
    Follow the instructions very carefully.

  • My daughter forgot her password for her ipod is there a way to unlock

    My daughter forgot her ipod touch password. Is there a way to unlock??

    She will need to restore her iPod, take a look at page 60 of this document, http://manuals.info.apple.com/en_US/ipod_nano_user_guide.pdf

  • My daughter forgot her password for her I-pod touch.  How do I reset it?

    My daughter forgot her password for her I-pod touch.  How do I reset it?

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My daughter forgot her passcode number and cannot get into her phone

    My 14 year old daughter forgot her passcode and can not get into her phone. What do i do?

    Connect the iPhone to your computer and restore via iTunes. Place the iPhone in Recovery Mode if necessary to allow the restore.

  • My daughter forgot her ipod password. is there a way to unlock without her loosing her pictures and data?

    my daughter forgot her ipod password and it is locked. is there a way to unlock it without losing pictures and data? thanks

    no

  • My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes.  The computer which this ipod was synced has crashed.  How can I fix this?

    My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes.  The computer she last synced to has crashed.  How can I unlock this ipod? 

    The device will have to be restored but without the last computer it was synced to, that's not a possibility.
    Take the iPod to an Apple store or Apple certified repair shop.
    You will need a computer in order to sync, restore, and update the iPod in the future.
    "If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
    From here:  iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • HT4113 My daughter forgot her passcode on her ipod.  Is there anyway to reset or get into her information?

    My daughter forgot her passcode on her ipod touch.  Is there anyway to reset it without losing all her information?

    Only by restoring from backup
    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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