My Daughter forgot passcode an ipod disabled. I started the restoration and in the middle itunes disconnects and states cannot connect to ipod because locked, put in passcode.

My Daughter forgot her passcode and disabled her ipod touch.  When I do the restore settings on itunes. It starts out fine and then in the middle it disconnects the ipod and states that itunes can not connect due to passcode locked, enter passcode.  Any help would be appreciated.?

iOS: Unable to update or restore

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  • I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS1398 I can no longer connect to my home wireless on my ipad2, have done all the suggested fixes, still cannot connect.  Daughter cannot connect her iPod, but husbands laptop is connected to wireless.

    All of a sudden my ipad will not connect to our home wireless.  I have reset the wireless settings, turned my ipad off and back on, turned off wireless and back on, basically have done all of the fixes suggested and still I cannot connect.  My daughter cannot connect her iPod either, but my husbands laptop can and is connected to our wireless.  The wireless is working and until two days ago I had no problems connecting.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Ipad is disabled connect to itunes but i connected it and there was a popup saying itunes cannot connect to ipad because it is locked with a passcode. You mus enter the passcode on the ipad before it can be used with itunes. but i couldnt enter my passwor

    my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????

    Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1212 my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spell

    my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • My kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

    my kids entered the passcode several times wrong and now it is disabled and written on it"connect to itunes" , when i did connect it to itunes it said "can not connect to ipad because it is locked with a passcode" what can i do pls?

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
    If you do it via a different computer that it's not normally synced to then (from here) :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • HT1495 we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone.  I had ok'd to "restore settings"  in the

    we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone.  I had ok'd to "restore settings"  in the process. How do get all the contents/contacts of my phone back?

    Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
    As IO said before:
    You can redownload most iTunes pruchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    I do not think it included audio books.

  • I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad.

    I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?

    I got a new computer and haven't used iTunes in years. I have an iPod and want to put my music from it onto iTunes on the new computer. I don't remember my old iTunes account info but i have a new apple ID for my iphone and ipad. Is there a way to transfer songs from my iPod (old iPod video) onto the new iTunes on my new computer and use my new apple ID to sign into iTunes?

  • My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

    My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

    Can't connect to the iTunes Store

  • Itunes stops working when I connect my Ipod

    I have a 120GB ipod and have had a few problems with it but just minor things that have been easy to take care of. But this afternoon, I woke my computer up from sleep mode and I had my itunes working and all was well but then when I went to connect my ipod, I got a notification from my computer saying that my itunes stopped working, it checked for a solution and didn't find one and then it closed out my itunes. I tried opening it again but the exact same thing happened within seconds of pressing the button to open itunes, my ipod hadn't even come up yet in the left hand bar. I uninstalled my itunes and reinstalled it but the same thing keeps happening. If my ipod isn't connected to my computer then my itunes works just fine but the second it connects, my itunes doesn't work anymore, please help me

    I have the same problem! Does anyone know how to help?

  • Itunes crashes every time I connect my Ipod..

    I had my Ipod connected while running a software update 1-2 weeks ago. Shortly after the update completed, my computer gave me "A computer must be restarted" mesage, and promptly shut down all the programs I was using and rebooted. Currently, not only does Safari refuse to operate, my Itunes crashes every time I connect my Ipod, preventing me from altering information or transferring songs. I've done everything but 'restore'-- I'm afraid that if I reset my Ipod, I'll lose the songs I already have.

    Repair Permissions in Disk Utility.
    Update to 10.4.4.
    Repair Permissions in Disk Utility.
    Try it now.
    Start up with another user account and see if it does the same.

  • TS1409 What if I don't have the Apple Component AV Cable or Apple Composite AV Cable to connect my iPod to? Do I have to buy one to watch videos on my iPod?

    What if I don't have the Apple Component AV Cable or Apple Composite AV Cable to connect my iPod to? Do I have to buy one to watch videos on my iPod?

    Hi there,
    I am assuming you have an ipod nano 6th gen (the small one with a touch screen)
    unfortunately, the ipod nano 6 gen can not play videos whatsoever unless you hack it so even with a cable it does not work.
    I hope this helps cus im new
    (if other generation ipod nano, just reply and i will help again )

  • My ipod touch will start to charge then quit the start ect. why?

    my ipod touch will start to charge then quit the start ect. why? if you know how to fix it plaese say

    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Also, if necessary:
    iOS: Device not recognized in iTunes for Windows

  • Every time I sync my iPod Nano (6th gen.) I have to restore it all the time. I don't know what the problem is, I reinstalled my itunes yesterday and it sill does the same thing. Help :(

    As the title says. Everytime I sync my music or my photos into my ipod it keeps asking me to restore it. I don't know what the problem is, I reinstalled my itunes yesterday and it sill does the same thing. My brother told me to visit an Apple store to get help this weekend and I just wanted to ask here first. Help please

    Go to the Apple icon in the upper left corner and select 'About this Mac' - it will show you which version of OSX you are using.
    Read this KB from Apple - http://support.apple.com/kb/ph12113
    MJ

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