My daughter has a macbook pro and on occasion has difficulty hooking on to a home WIFI. She has no problem in most locations.
my daughter has a macbook pro and on occasion has difficulty hooking on to a home WIFI. She has no problem in most locations this is a particular problem at the moment as she is in a house in france for the next 2 months.
help.........!
Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual if using one of Apple's or contact the tech support department for instructions if using a 3rd party router.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the "Assist Me" button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Configuring 802.1X in Mac OS X Lion and Later
Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
Similar Messages
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When my daughter tries to connect to our home wifi, she has to be in the basement within 5 feet of our modem. Once she comes upstairs she loses the connection. All of our other devices connect to the wifi on all levels of our house, including her Dad who also got an iphone 4 and her ipod works as well as her brother's ipod and my blackberry. I have tried resetting the network settings to no avail. I have already had our modem rebooted through our internet provider so I know the signal is good (as well as all other devices connect to wifi) I am losing sleep over this and she is quite frustrated so any help would be appreciated. I'm starting to wonder if it's a defect in her phone???
Is her iPhone in a case by any chance? If so, remove the case and try again. How does her iPhone work in free Wi-Fi locations?
Try resetting the iPhone...
Press and hold the Home and On/Off buttons simultaneously until you see the Apple logo, then release. This may take up to 10 seconds. This is the equivalent of a re-boot and you will not lose any data.
If none of the above work take it to an Apple store or AASP for evaluation. She will not be charged folr this and they will suggest a solution if there is a fault. -
have a 2013 model macbook pro and apple tv generation 3 . both connected to the same wifi , still no airplay mirroring icon or in my display setting . what els could be the problem
Welcome to Apple Support Communities
Read > http://support.apple.com/kb/HT5404 Do you see the AirPlay icon on the menu bar? If not, restart the router -
HT1338 macbook pro with os 10.8.2 doesn´t detect my home wifi
My macbook pro retina with os 10.8.2 doesn´t detect my home wifi. It detects all other wifi networks. All my other devices detect the same network. The issue has been there for last 2 days and it is intermittent. It detects and joins sometimes but mostly it fails.
I have tried restarting my mac, resetting the router, changing wifi name, password, etc. but no luck.Hi,
Until last 5 minutes, the mac was not connecting to the network. It was detecting occasionally but when I try the password it would time out. But suddenly out of no where Im able to log into the network now. The details are
PHY Mode: 802.11g
Channel: 13 (2.4 GHz)
If I shut down now or put it to sleep, it wont detect the network when I light it up again... Is there any channel change I need to do now to fix the issue for good?
Appreciate your time!
Arun
Now I have installed iStumbler and it shows close to 50 wifi networks 20 of which are on channel 11 or 13 (same as mine) with frequency around 2400.
Is that the cause. If so, do you suggest I change my channel to, say 20 or something? How do I change the channel?
Arun
Message was edited by: arunsrgm -
My Time Capsule is constantly flashing yellow and it will not preform periodic back-ups. When I tell it to from the icon on the top task bar, it freezes MacBook...every time. I am now dragging files from internal HD to TC found in Finder after hardwiring it to laptop treating it as an external HD. Can in trust it to store files and photos as my MacBook is telling me to back-up because my internal HD is corrupt and may need replacing?
Thanks in advance.A PC can have more issues connecting than a Mac.
But it really should not matter.. so just try it in situ.. press and hold the reset.. once it starts up, it will return to default IP, 10.0.1.1 the PC should then be able to find it via the airport utility.
If not drag it over to the Mac and plug in there by ethernet.. or since it is a laptop, really should not be that difficult to drag the Laptop and plug it into the TC.
Important thing is to get access to the TC.
The Mac if it is running lion, then you MUST download and install 5.6 airport utility to do anything useful.
http://support.apple.com/kb/DL1482 -
I have my large iTunes library on an external hard drive. Can I set up ITunes on my new Macbook Pro and transfer/copy this library to the internal hard drive or are there any problems I should be aware of?
ITs an old Iomega 100gb external HD that has about 90gb of music on it. The Macbook has a 500gb HD. I would like to put the iTunes library on the internal HD so I have room to expand.
Phil0124 wrote:
You can copy it to the internal hard drive as long as it fits on it. How big is your library, and how big is your internal HD?
The only thing you do not want to do is over-stuff the internal hard drive. The OS needs some space to operate correctly, so if your iTunes library uses up more than say 80 to 85% of the internal HD's available space it may not be a good idea to transfer it over.
With that said, the internal HD will provide slightly faster access to the library than the external would, but other than that, you can point iTunes to the external drive just fine. -
can i restrict apple mail client from downloading all emails...and allow it to pick a start date for gmail mail to sync? i am flooded with old emails, thousands on them ...eating hard drive space of my macbook pro and un necessary overhead
The genius bar technicians can check your MBP for possible hardware problems and specific software issues that you may have. The diagnosis will be free. Any extensive repairs will not be free.
If you have minor software problems, you essentially will have to deal with them yourself. Examine these two comprehensive documents for possible problem definition and solutions. If you encounter problems that you are unable to cope with, start a new discussion and there will be persons willing to assist you in solving them.
https://discussions.apple.com/docs/DOC-3521
https://discussions.apple.com/docs/DOC-3353
Ciao. -
i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air
Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Maverick and Your System message
I've updated my Macbook Pro and my iMac with Maverick, updating the various apps (Pages, Aperture, iPhoto, Numbers & iMovie, too) in the process.
On my Macbook, everything functions perfectly. On my iMac, I get the Your System has Run out of Application Memory message. But it's not Calendar, it's Mail that not only won't open, but when it does now, it takes the entire system out with it.
I open Safari, and it works. I open Firefox, and it works and Safari still works. I open Calendar and it works, Safari and Firefox continue to work. I open Reminders, and everything still works.
I open Aperture, and it opens Finder instead, showing the 3.5 update that was installed two days ago (and Aperture has functioned), but doesn't seem to update the app; after about 20 seconds the update disappears and I can now open Aperture and it shows I'm now opening the updated Aperture, which it didn't show before.
I click on Mail, and the cursor spins for ten minutes. The mail window finally opens, but the cursor spins and does not connect to upload new mail, and I finally Force Quit Mail. Since the Maverick update, even though Mail was not updated (and maybe because Mail was not updated), I have been able to receive emails twice, and then the program crashed.
Besides the Aperture app, Pages didn't fully update on the iMac, and I had to remove the old Pages icon from the dock after the new program loaded up from Applications.
Any ideas?Maverick and Your System message
I've updated my Macbook Pro and my iMac with Maverick, updating the various apps (Pages, Aperture, iPhoto, Numbers & iMovie, too) in the process.
On my Macbook, everything functions perfectly. On my iMac, I get the Your System has Run out of Application Memory message. But it's not Calendar, it's Mail that not only won't open, but when it does now, it takes the entire system out with it.
I open Safari, and it works. I open Firefox, and it works and Safari still works. I open Calendar and it works, Safari and Firefox continue to work. I open Reminders, and everything still works.
I open Aperture, and it opens Finder instead, showing the 3.5 update that was installed two days ago (and Aperture has functioned), but doesn't seem to update the app; after about 20 seconds the update disappears and I can now open Aperture and it shows I'm now opening the updated Aperture, which it didn't show before.
I click on Mail, and the cursor spins for ten minutes. The mail window finally opens, but the cursor spins and does not connect to upload new mail, and I finally Force Quit Mail. Since the Maverick update, even though Mail was not updated (and maybe because Mail was not updated), I have been able to receive emails twice, and then the program crashed.
Besides the Aperture app, Pages didn't fully update on the iMac, and I had to remove the old Pages icon from the dock after the new program loaded up from Applications.
Any ideas? -
I have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciatedI have been asked to set up an Icloud account by Apple.
How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
Is there something simple in the set up of these that i am missing?
Any help would be appreciated -
I have been editing a document on my MacBook Pro and iPad, which has the newer versions of Pages. Now, I cannot open on My MacBook. It says I need a newer version of OS. However, I'm not showing a newer version being availabe!!! Can anyone help???
That is Pages for iPad v2.0, which Pages '09 v4.3 can't read.
You need to either stick with the older version of Pages on the iPad or get Pages 5 for the Mac which is only available if you are running OSX 10.9 Mavericks.
Unfortunately that is not the end of your woes because Apple has made iCloud convert the files to Pages 5 now, and Pages 5 has over 90 features deleted on top of doing a shocking job of converting older Pages files.
Peter -
My macbook pro and iphone4 after newest ios update has had wifi issues, very very snail pace slow
um i recently last week? updated my macbook pro and my iphone 4 to lastest ios, and ever since then my wifi has been slow,
by this i mean, when i click anything, it takes a long long time to load a page, and even my facebook (arrived via bookmarks bar) so i load the same way as before, page often loads imcomplete, or not at all, on my iphone its so bad i cant even check my email, or the weather app, but on my ipod4, it works fine, cuz i have not updated the ios on the ipod touch 4th gen
is anyone else having these issues? so far ive been able to confirm (via xbox 360) that wifi signal is fine, strong and normal..... did apple screw up my devices? and if so? please tell me how i fix this, streaming my weekly 13 episodes of tv shows is now like dead slow, with every 5-8 seconds of video watching, theres another 30-40 seconds of SPINNING circle... i am so fed up
im a creature of habit, ive not changed the way i do things, the location of my computer, nothing, everything is as it was 2 weeks ago.... some-buddy help!?I refer you to the TM expert
http://web.me.com/pondini/Time_Machine/14.html
As a extra precaution I would copy the user file folders of Music, Documents, Pictures etc to another external drive and disconnect, just in case.
Always maintain TWO backups of your data at all times, since your messing with one, you need another until your back at two again. -
I just upgrade to Maverick on my 2 year old MacBook Pro and it has slowed down the computer terribly. All I see every time I do anything is that crazy circle going round and round. I don't recommend you upgrading. How do I get rid of it. I believe it forces you to buy a new macbook!!!!
It does not. First things first have you tried restarting?
Try restting PRAM
http://support.apple.com/kb/HT1379
Try booting up in Safe Mode
http://support.apple.com/kb/HT1455
Also open "activity monitor" and look and see what is using a lot of processing power. -
i upgraded to a macbook pro and gave my old macbook to my daughter, we tried to get her itunes library downloaded on it and it said that there was already an apple id assigned to that computer.
we went on the new one an de authorized all computers and then tried to re load her itune library on and it still isnt working. what are we doing wrong?
i called tech support and they are useless until you are willing to pay them 269 dollars to give you the information. ive spent a smal fortune buying apple products over the last 2 years, the least they could do is answer a simple question. Please helpIt sounds to me like there are two separate processes being intertwined above:
1. Setting up your daughter's MacBook with identifying info; e.g., Apple ID for the user account on that machine.
2. Transferring the iTunes library (a very different operation).
Have you used Apple's Migration Assistant to move your daughter's information from her old machine to the MacBook? That would have avoided this whole issue.
If not, either start the process over and use Migration Assistant, or try to more carefully and precisely define exactly what you did to accomplish this transition. You said, for example, "there was already an Apple ID assigned to this computer." That statement almost certainly did not originate with iTunes. -
I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?
You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion
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