My daughter has a problem with her 4S. Randomly turning off.
She owned it for approx 1 1/2 years now. Phone is randomly turning off, or instantly losing battery life. Brought it to Verizon yesterday, guy didn't even touch it. Said nothing can be done unless she downloads everything to computer and resets her devce, or buy a new phone. Of course that made her more upset. What can be done.
Hello lucass1428
We never want to only provide one troubleshooting step. I'm so sorry. Let's see whats causing this! Please try this: http://bit.ly/SZ87Gk This may be app related also try this prior to the hard reset: http://bit.ly/Q9Ubfk
Please keep us posted.
JoeL_VZW
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