My daughter has locked herself out of her ipod touch.  Ironically the computer it is synced to just crashed, is it possible to get her up and running from another computer?

My daughter set a password and forgot it, she has locked herself out of her ipod touch.  The computer the ipod was synced w/ has crashed, is it possible to restore her settings from another computer?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT1212 my niece has locked herself out of her ipod touch. when i plug the usb cord into the ipod and the computer, the ipod says ipod is disabled connect to itunes. itunes has a message on the computer sayiing i need to wnter in the passcode. im not able

    my niece has locked herself out of her ipod touch. when i plug it into the computer with the usb cable, a message on itunes says i have to enter her passcode. her ipod will not allow me to do so. what next??

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1766 My daughter locked herself out of her phone cannot remember the advanced password setting, we share an Itunes account and both recently joined the cloud, if she resets her phone all her information will be gone, will it affect the data on my phone

    My daughter locked herself out of her phone cannot remember the advanced password setting, we share an Itunes account and both recently joined the cloud, if she resets her phone all her information will be gone, will it affect the data on my phone as well

    No, when resetting an iPhone it resets the actual data contained within the phone, nothing on your iCloud will be affected. It is a good idea to use seperate iClouda and iTunes accounts then you can each create your own backups regularly without your daughters backup overwriting yours or vice versa.

  • I locked myself out of my ipod touch for 60 mins then actually typed the wrong password in again.  Now it is telling me to "connect to itunes".  I am unsure how to do this.  I am unable to use my ipod at all now. Please help.

    Hi,
    Due to my brother locking me out of my ipod touch I had to wait an hour to log in again.  Unfortunately when I did this, I, again put in the wrong password twice more, each time locking me out for a further 60 minutes.  On my 3rd attempt to log in the wrong password was entered again.  This time though instead of logging me out for another 60mins it now tells me to "connect to itunes" but I have no idea how to do this and I am now unable to use my ipod.  Please help.

    See Here  >  http://support.apple.com/kb/HT1212

  • Ive locked myself out of my Ipod Touch and can't remember the password....what can I do????

        I've locked myself out of my Ipod touch...what can I do I cna't remember the password!!!!

    Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please

    I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please?

    It might be logical to someone, but not to me. I agree it's a pain.
    How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
    If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
    It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

  • I have locked myself out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and go to itunes when i do that itunes says it cant connect because the ipod is locked im lost at what to do about this anybody

    i have locked my self out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and log into itunes when i do itunes tells me it cant open my ipod because its locked does anyone know how to fix this?

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • My daughter locker herself out of her ipod because she forgot the password can anyone help me figure out how to reset it

    my daughter forgot her password to her ipod touch and in locked out, does anyone have a suggestions for getting it reset

    What platform are you running on?  Windows? Mac?  If windows, you could try this:
    http://www.wikihow.com/Reset-a-Lost-iPod-Password

  • My daughter locked herself out of her ipod.  She can't remember the password and now we are locked out.  How can I get back in or restore it after she forgot her password?

    My daughter forgot her password on her iphone and we cant get it unlocked.  Is there a way to bypass her password or restore the phone so she can use it again?

    Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

  • My daughters friend has locked us out of her ipod

    my daughters friend locked her out of her ipod

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • My phone has locked me out, but i am putting in the correct pasword every time?what do i do ?

    i have recently changed my pasword from a word, to the standard 4 diget pasword. my phone has decided that my pasword is incorect when i know for definate that it is correct! what do i do ?!

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I locked myself out of my ipod touch 5.

    i had downloaded find my iphone on it and have erased the ipod on my apple computer, but the ipod itself isn't connected to the internet, and the wifi both in my home and around my town are not working on my ipod (5) even though they are working on my other devices and I have connected to the wifi outlets before on it. Ive tried calling apple but the automated voice thing wont understand my question. I cant log in and connect it in settings for obvious reasons ._. if any of you know how I can connect my ipod to the internet without having to log into it that would be awesome. Thx!!
    -Liam

    Forgotten Screen-Lock Passcode
    The computer needs an internet connection
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store   
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    OR
    If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.

  • HT1212 my daughter has put a passcode on my ipod touch and she cant remember what it was when i connecte to my computer it ask for it how do i get hat off

    My 11 year old put a passcode on my ipod touch she cannot remember what it is how do i get back into it i hooked ot up to my pc windows 8 and it still ask for pass code

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT5312 I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

    I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

    Aleesha Malone wrote:
    ... now it has locked me out
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • Locked out of my iPod touch please help!

    I locked myself out of my iPod touch I forgot my password stupid my lol I really need your help if you have any idea please post any info I would really appreciate it I need to get back to my favorite game car town street lol thanks

    Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Backing up, updating, and restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
    You can redownload iTuns purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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