My daughter has put a passcode lock on her ipod and she doesnt remember it. How can I fix it?
please help me fix my daughters ipod. she has put a passcode on and cant remember it.
The only way to do that is to restore the iPod. Check the user guide, page 158 (or so).
If you forgot its password the device has to be restored. Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
Use iTunes to restore the device.
If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Select the device in iTunes and choose "restore from backup".
Similar Messages
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my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched
If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
My daughter has put a passcode on her dads iphone 4s and cant remember it and after multiple attempts it is now in "connect to itunes. My husband does not want to lose the photos on it. Is there a way to get photos off before restoring
If that phone has been synced in iTunes, you can restore from the backup after having restored the phone.
There is also a little mac app that can read the iPhone backups that are in iTunes,called ibackupviewer.
Then when there is no backup of the iPhone: read the following aricle:
http://www.video-converter-mac.org/recover-notes-from-iphone/ -
My daughter has put a pattern lock on my phone and can not access it
plz ive forgot the pattern code what my daughter has put on my phone and i now cannot gain access my phone is sony m4 aqua plz help.
Or try log into your gmail account which the phone might be registered to to use the playstore.you do this by logging into the account on a computer onto playstore. there is a tab for your devices, then you can unlock it remotely
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HT1222 My daughter put a security code on her ipod and we cannot remember it.
My daughter has locked her ipod with a security code and I have no idea how to contact someone to delete it. Any ideas????
Connect your iDevice to your Computer and open the iTunes program. You will need internet access and a Apple account. If not, this will not work.
2Turn on your iDevice. Now hold down the Sleep/On/Off button and the Home Button at the same time for about 30 seconds.Skip the Turn Off Menu when it appears. Continue holding down the buttons.
3If done correctly, your iDevice has turned off and then 1-3 seconds later, the Apple logo will came up, continue holding down the Power and Home Buttons. In approximately 20-30 seconds after it shows the Apple logo, it will display a "Connect to iTunes" image.
4Now iTunes will show the iDevice and say: "iTunes has detected a iDevice in recovery mode. Please restore it before using it with iTunes."If you did not connect the iDevice to iTunes before you continued with the steps then this will not work. Also, iTunes doesn't distinguish an iPhone with an iPod in this message.
5Click on restore on iTunes.Restoring the iDevice means to delete everything that is saved to the device. Including the password. It deletes everything because the passcode is designed to protect the owner's privacy. Thus, deleting everything is the only way to reset it.
6After the download is complete, iTunes will automatically install it to your iDevice.
7Sync your iDevice (Or use the backup if you did back it up) to iTunes and you should be back to normal. No password necessary! -
My daughter has forgotten pass code on her iPod can anyone help please
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I accidentally put a passcode lock on my iPhone and I forgot what I set for it, is there a way to take it off without accessing the phone? I have restored my phone but it doesn't work, is there anybody that could help me please?
You can't "accidentally" put a passcode on any iPhone...its a multi-step process. Further, restoring an iPhone will remove the passcode, as the passcode is not included in an iPhone backup.
Are you sure you're talking about the phone passcode & not something else...like the "Restrictions" passcode? -
TS1702 my daughter lock her ipod and don't remember the password, how do i get to reset?
my daughter lock her ipod and don't remember the password, how do i get to reset?
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my daughter has an iphone under my apple id also and she updated her phone to the new OS 6.1 software it sent all of her contacts to my phone how can I fix this?
Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
First Issue: All of my purchased apps (games) and apps such as Weight Watchers, Facebook, WeatherBug, Sports and Pinterest, Notes, Nook, etc. are all locked up. They simply flash, then nothing! How can I fix this to make them work again? If I have to delete the purchased apps, will they still be in iTunes, or will I have to re-purchase them?
Second Issue: When I synced to my desktop (Windows XP) All my photos loaded onto my iPad2. I don't really want all 3000 + pics on my ipad!! How do I get them off? Next time I synced, they loaded again! Now I have so many duplicates! How do I get rid of the photos and prevent this from happening again?If none of your third-party apps are working, but the Apple built-in ones are ok, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted. In terms of re-downloading apps then you can do so as long as they are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519
For synced photos, then with the iPad connected to and selected on the left-hand side of your computer's iTunes, then on the Photos tab on the right-hand side you can control which photos are synced to the iPad : http://support.apple.com/kb/HT4236 . If you don't want any photos to be synced then try selecting just an empty folder. -
I lock my i pod but i forgot the password,,how can i fix it
i lock my i pod but i forgot the password,,,how can i fix it,,it doesnt let me in
Do as the manual instructs and restore the ipod
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My iPod nano 6G stop working suddenly; After i reset it and even afetr put it in "stand by" mode by accessing deagnostic mode, it is still not working; Now i can access it sometimes (the main screen), but is not playing and is too slow. How can i fix it
If you do not find a solution in the iPod nano (6th generation) - User Guide, suggest that you call AppleCare if still under warranty or take a trip to your local Apple Store or AASP.
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iphone 4s "slide to unlock & slide to turn off" has stopped working and i cant unlock phone, how can i fix it please ?
when i conect to itunes to restore it tells me "find my iphone must be turned off" but of course i cant unlock my phone to do that.
im stuck please help..How about a hard reset. Hold the top button down along with the home button until the phone turns off.
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Actually I have problem in adding music to be played across all folios, the problem happened when I just lock the ipad and open it, the publication is still opened and i can navigate it but the music is stopped, and cann't be continued. how can I fix it to be continued after opening the ipad and continue navigating the digital publication.
yes,thank you for ur answer, but the owner of the publication which I working on said for me that this is a problem, and we can't submit the digital publication if I can't fix it.
Is their any solution to make the audio run after the device is unlocked. -
My computer has a white screen at start up and sits for hours. How can I fix my computer?
My computer has a white screen at start up and sits for hours. How can I fix my computer?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
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