My daughter has put a password on her computer and has forgotten her number

my daughter has put a password on her ipod and forgotten to write it down and now she cannot get on does anyone know how to rectify this thank you steven barker

Two options - plug it into the computer it was last sync'd with and restore from a backup.  If no backup, you will have to restore as new and start all over.
http://support.apple.com/kb/HT1212

Similar Messages

  • My daughter has put a password on the iPad and has now forgotten it HELP

    Please help me I am not an idiot nor am I a technical wizzard so any help would be great
    Thank you

    Hello MRCHAIRMA,
    I recommend the following article if you are not able to gain access to the iPad because of a forgotten passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Need to remove password when starting computer and ECT

    I have posted a few times, but I think I only got one response, I have a few problems with this laptop Model # Satellite A135-S4527.So I'm going to list them and maybe some can help,other wise I may take a hammer to this laptop.
    1: I put a password on my computer and I need to know how to get it off .
    2: My text size keeps changing from large to very small ( I can barely read it) I have tried everything that I have read   to fix it but it doesn't help.
    3: Now my laptop has started going to lock up computer by it's self and I keep having to log in again over and over. 
    4: And for some reason I must be stupid because when I get in here, I can never find if some one answered,  I'm sure I
      have other problems but my brain just went dead, I do hope some one will be able answer these problems
    Thanksshirley53

    First off, ALWAYS provide the COMPLTETE Model Number of your system when you post.  WIthout that we are flying blind.  Also, it helps to tell us what operating system you are running.
    Number 4 is easy.  Click on your user name and it will show you every thread you have started as well as every post you have made.
    You'll need to be more specific on which password you need removed as there are several possibilities.
    You need to run chkdsk/r to clean up the hard drive.  Go to Start - All Programs - Accessories - Command Prompt and type in  chkdsk/r  then hit enter.  Type in Y when it asks if you want to run this at the next boot and then restart the computer.  This could take over an hour depending on how screwed up your hard drive has become.  These instructions are for WIndows XP.  Vista might be slightly different, but I don't have a Vista system available at the moment to check.
    I have no idea about the text size change.  I've never run into that before, but there are posts in your previous threads about this.
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • My daugher has put a password on her ipod cant remember it

    my daughter has put a password on her ipod and cant remember it

    You can restore from backup.  The screen-lock passcode is not restored from the backup. Please be more caeful in your responses.
    VTWINCRAZY84 wrote:
    Restore device as new.  Only way to reset it so there is no password lock. 
    Disconnect the iPod from the computer.
    Shut it down by holding the Sleep and Home buttons.
    When it says "slide to shut down" do that.
    Now, HOLD and KEEP holding the Home button while you connect the iPod.
    iTunes will prompt you to restore it.
    Restore as new device.

  • My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi.  Now it is no longer working?  Any ideas?

    My daughter has been in peru for 5 weeks and has her phone on airplane mode and wi-fi and has successfully texted and facetimed when having wi-fi.  Now it is no longer working?  Any ideas?

    Basic Troubleshooting Steps when all else fails
    Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
    Relaunch the App and try again.
    Restart the device. http://support.apple.com/kb/ht1430
    Reset the device. (Same article as above.)
    Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • HT1212 Someone else has put a password on my phone. I have read all the restoring or backing up methods but when I go to do those it says to turn off find my iPhone in my setting. If I cant unlock my phone I obviously can't turn this off. Help

    Someone else has put a password on my phone. I have read all the restoring or backing up methods but when I go to do those it says to turn off find my iPhone in my setting. If I cant unlock my phone I obviously can't turn this off. Help

    If you have a lock code, how did someone change the apple ID for "find my phone?"   You should go by the apple store and let them help you.

  • My daughter will be leaving for college. Can she access our account on her computer and sync her ipod to that computer?

    My daughter will be leaving for college. Can she access our account on her computer and sync her ipod to that computer?

    She cannot sync to that computer unless she has access to it, or is on the same wifi subnet as it is.
    I think you mean can she access your iTunes account from another computer?  As long as she has your AppleID and password, she can access your accounts in iTunes so you can continue to share purchased products.
    I imagine she will want her own iCloud accounts and iMessage accounts, so you and she are not sharing the same emails, contacts, messages and so forth.  To do that, just have her create her own AppleID to use when creating her iCloud account and her iMessage login account.  These services are completely separate from the iTunes or App store, so having different AppleIDs for purchased content and other services is fine on a device (lets your family share purchases, but keep everything else separate).

  • My friend put a password on my ipod and i cant get in how can i take it off?

    My friend put a password on my Ipod and I dont want to restore it but want the password off.  He wont tell me what he put it as and has probly forgot by now.  I am wondering how to take it off.  I am running an I touch software Ver 4.2.1.  I can get anywhere on it and know my way around my apple products well but cant seem to find out what to do on this problem.  Please help.

    If you were able to remove a pascode - what good would using a passcode do? None - that's what good it would do. You cannot remove a forgotten passcode.
    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad/iPod.
    I assume that the concept is the same on the 2nd gen iPod.
    iOS: Wrong passcode results in red disabled screen
    This will tell you how to restore
    iTunes: Backing up, updating or restoring iOS software
    If you cannot restore that way, you may have to use recovery mode
    iPad: Unable to update or restore

  • Lately I have been getting a rectangular screen titled Login Setting, with my Username and Password and asking me to Login.  This screen shows up on opening the computer and has never been seen before the last month or so.

    Lately I have been getting a rectangular screen titled Login Setting, with my Username and Password and asking me to Login.  This screen shows up on opening the computer and has never been seen before the last month or so.  It has one box titled Login Credentials with a username and password field and a second box titled Login Status at the bottom where it says "Profile not found" in red.   I've never seen this before and ignoring it does not effect any operations.   Is this legitimate or some kind of identity fishing?

    Hello,
    Have you done the recent Security updates?
    Is this from Sleep or on bootup?
    Timing is about right for the FlashBack attack.
    Disable Java in your Browser settings, not JavaScript.
    http://support.apple.com/kb/HT5241?viewlocale=en_US
    http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
    http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets
    Flashback - Detect and remove the uprising Mac OS X Trojan...
    http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
    In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
    /Library/Little Snitch
    /Developer/Applications/Xcode.app/Contents/MacOS/Xcode
    /Applications/VirusBarrier X6.app
    /Applications/iAntiVirus/iAntiVirus.app
    /Applications/avast!.app
    /Applications/ClamXav.app
    /Applications/HTTPScoop.app
    /Applications/Packet Peeper.app
    If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
    http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
    http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
    The most current flashback removal instructions are F-Secure's Trojan-Downloader:OSX/Flashback.K.
    https://www.securelist.com/en/blog/208193454/Flashfake_Removal_Tool_and_online_c hecking_site
    More bad news...
    https://www.securelist.com/en/blog/208193467/SabPub_Mac_OS_X_Backdoor_Java_Explo its_Targeted_Attacks_and_Possible_APT_link

  • Why does my iphone phone by it self ?even though its password protected, switched off, and has a hard cover over the screen.

    why does my iphone phone by it self ?even though its password protected, switched off, and has a hard cover over the screen.

    the phone started to phone by itself  only numbers in my addressbook, now its phoning random people, has any one any ideas?  also i find it pure cheek from apple that i paid for a phone that cost 100,s € and i have to pay for tech support.

  • Have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for

    have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!

    Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
    RobinD_VZW
    Follow us on twitter @VZWSupport

  • My friend has Mozilla Firefox and Malware has taken over her computer and she cannot open any program. How can she rid her computer of this awful site?

    MALWARE HAS INSTALLED ITSELF ON MY FRIENDS COMPUTER AND NOW NO OTHER PROGRAMS WILL OPEN

    Do a malware check with some malware scanning programs.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
    * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    * http://www.superantispyware.com/ - SuperAntispyware
    * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
    See also:
    * "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • So I had put a lock on my IPhone and forgot the pin number and is now completely locked out it says Connect to Itunes so I did but cant get it to unlock.

    So I had put a lock on my IPhone and forgot the pin number! I am now locked out! It says to connect to itunes so I did but nothing has happene my phone is still locked! Someone help!

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/ht1212
    This will remove the passcode.

  • We have an iMac OSX Lion.I received a CD with photos on it by a friend of mine. She scanned the photos to her computer and gave the disk to me . I installed it yesterday. I can hear the disk spinning but no pictures come up. What would be the problem?

    We have an iMac OSX Lion.  I received a CD with photos on it from a friend of mine. My friend scanned the photos to her computer and gave the disc to me. I can hear the disc spinning but the pictures aren't coming up to view. Before having the iMac I had a Dell computer.  I was able to view the photos at that time. Is there something I can do so I can view them on my iMac? Thank you.

    The information I see in disk utility is the following: MacIntosh HD superdrive. 1TBST31000528A S Media

  • My wife just got a new iPhone 6 and took some photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?

    My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?

    Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.

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