My daughter ipod touch is frozen.. Ipod is disabled, connect to itunes
My daughter ipod touch is frozen It says, ipod is disabled, connect to itunes.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Similar Messages
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My ipod touch is frozen on the disabled screen because my passcode was entered wrongly numerous times, how do I fix it?
The options are listed at the bottom of this article: http://support.apple.com/kb/HT1212. The best option is the first (listed under "If you have previously synced with iTunes"): back it up and restore it on the last computer it was synced with after setting the passcode.
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When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.
I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.
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I dissabled my ipod touch 4th generation. It says connect to itunes, and i did what it say to do but the "connect to itunes" screen never shows up...it just goes back to the "ipod is dissabled connect to itunes screen. What do i do?????
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I forgot my passcode. The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked no inputs. Any help?
You must restore it with iTunes.
Try placing the iPod Touch into recovery mode.
http://support.apple.com/kb/HT1808 -
i have an ipod touch and for some reason cannot connect to itunes store. I have full wifi and can get on my safari and was able to update my apps before. I can still get apps but when i try to update it says cannot connect to itunes store. Some1 help!
See these previous dicussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
How do you turn your ipod touch on when the screen says connect to itunes?
How do you turn your ipod touch on when the screen says connect to itunes?
You connect the iPod to your computer with iTunes and restore via iTunes. If iTunes does not see the iPod try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
If iTunes asks for the passcode and you can't enter it or if iTunes does not see the iPod, manually placing the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
After I purchased , downloaded it and installed it , my Ipod Touch 1st gen restarted and show connect to Itune but Itune does not recognize it, I restarted the PC, the Ipod, now I paid for something that I was thinking will be easy and make my life easy
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My ipod touch 3g is stuck on the connect to itunes screen.
My Ipod though 3g is stuck on the connect to itunes screen. When I connect it it tells me that it's locked and that I need to enter my passcode, but it's stuck on that screen so I can't.
I have tried restarting it AND resetting it multiple times and it is still stuck on that screen.
I don't know what else I can do.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
In order to get rid of frozen screen, I did a reset from the utilities app. Now I can not get past the "Connect to iTunes" screen. I can see connection in iTunes and when I sync or restore, screen changes to "Connected to iTunes." But when sync is over, I am still stuck on "Connect to iTunes" with no way to proceed. I have tried different USB ports. All updates are current. How do I get past this screen?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I've gone through all the troubleshooting of restarting computers & itunes and updating itunes. Trying to put in to DFU mode. I've tried everything. iTunes just doesnt recognize this ipod. I have multiple ipods/iphones, and everything else works. I am eliminating the people who are saying it's a broken pin, that cannot be it, because immediately before that moment, it was connected, everything on my ipod was listed in iTunes. It just promted me to update to 6.0.1 (or whatever the most recent is) I also seen a lot of issues posted on the web of people who had jailbroken phones. This ipod touch is standard, there were no jailbreaks or anything used ever.
There was a program called Wondershare Dr.Fone, which is said to be a photo recovery tool for ipods, to retrieve recently deleted photos. (Guess I shouldn't have been trying to do that) I downloaded this trial and when it opened it stated that Itunes and this could not run at the same time. It shut down iTunes automatically. At that point, I didn't do anything more with the Wondershare Dr. Fone, I didn't try to run the program or anything. iTunes prompted me that the device needed to be upgraded to 6.0.1. I had an option to download or download and install the updated 6.0.1 from Itunes. I clicked on download only. So iTunes was downloading the new version from my iPod Touch. I shut it down the Wondershare Dr. Fone, unplugged the iphone from itunes/computer, went in to settings and did a master reset. I plugged the device back in to the computer when the iTunes logo and usb came on the screen, and the computer/iTunes doesn't recognize it anymore. I've tried 4 different usb cables and four different comuters all with up to date iTunes software. I did not break the port either, nothing is inside the port, or blocking it in anyway. All 4 computers and usb cables connected fine to other ipods and iphones.
So the questions are:
How can I get my ipod out of restore mode (iTunes logo and usb cord sybol) without iTunes recognizing it?
What could I have possibly done to this ipod?
Why doesn't anyone have the answer anywhere on the internet?
(Note: Even if the Ipod is placed in DFU mode, iTunes does not recognize it)
Please help!
Yours Truly,
Me & My UnRestorable IPOD TOUCHHello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
I'm updating my iPod Touch 5th Gen and it says "Connect to iTunes" and I have, but nothing happens.
Okay, so, I unlocked my iPod and it said an update was available, so I tapped install. It wasn't connected to a power source, and I didn't think it'd make any difference if I was or not. So, I tapped it, blah, blah, blah, and then it said to connect to iTunes. So, I did, but my laptop didn't make the noise it usually does when I plug in the USB cable, so I tried it over and over again, but still the same result. I've updated iTunes to the newest version, and nothing happened still. So I decided to just cancel the update. But, now, "Connect to iTunes" will not go away from my screen no matter what I try. I've tried looking for solutions online, but none help. So, if someone could PLEASE help me fix this.
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
IPod Touch 4G Not Turning On or Connecting to iTunes
I have no idea why, but my iPod Touch will not turn on. When I press the Home button, it will show the low power screen (but only when connected to a USB cable). Holding Home does nothing. Holding Home and whatever the button on the top is results in a brief white flash, then it goes completely black. It won't show up in iTunes, and I've tried everything I can find on Apple's Support pages. I've tried plugging the iPod in both before and after starting up iTunes, I've tried holding the Home button down before plugging it into the USB cable, and I've tried changing where the USB cable is plugged into the computer (despite it being the same port I've used for the past four months, with no real problems).
I'm not sure what, if anything, else I can do, but any help would be greatly appreciated.I'd tried soft-resetting several times (had a similar thing happen before, and that always worked). Don't know why, but I tried holding the Home button while plugging in the USB cable today (had tried it yesterday, with no luck, but I figured why not try again) and it seems to have worked. Read in another post about it shutting off for about 24 hours because of processor overload, but since I usually don't have more than one app running at a time, even in the background, I didn't think that could be it. Clearly I was wrong. Thanks for the assistance, though.
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I've been trying all day to update or restore my ipod but it won't go through without running into a last minute "error".
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
Ipod touch second gen not charging or connecting to ITunes / Computer?
I have an Ipod Touch second generation about two or three years old that has not been charged for a few eeks - tried to charge and reconnect to Computer / Itunes and it will not charge or be recognised on the Computer / ITunes - can anyone help?
Try here:
iPod touch: Hardware troubleshooting
Have you tried a different cable?
Different USB port?
Wall charger?
Another computer?
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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