MY DAUGHTER LET A FRIEND USE HER IPOD TOUCH AND THEY CHANGED LOCK CODE AND SHE DOESN'T KNOW IT...... I CAN NOT RESTORE BECAUSE IT SAYS CODE HAS TO BE PUT IN TO UNLOCK IT...SOMEONE HELP ME PLEASE!!!!!!!!!!!!!!!!!!
Someone used my daughters ipod touch and changed her lock code and I can't restore because it says I need to unlock the phone .... Can someone please help me figure this out????????????? Thank you soooooooooooo much
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPod Touch User Manual for iOS 5
Similar Messages
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my daughter let a friend use her ipod shuffle. Now we can't find her so we can't get into her itunes. Restore still asks for her password. We just want a clean install. Is that possible?
Are you sure you have an iPod Shuffle and not an iPod Touch?
Identifying iPod Models
B-rock -
My daughter used a password to lock her ipod touch and she cannot remember it. How do we unlock her ipod. Any assistance is wonderful
To circumvent an iPod with a forgotten passcode you would need to restore the iPod to factory settings. This will remove the software and data/content from your iPod as well.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful. -
I downloaded/bought a song from an iTunes app on my iPod Touch, and I want to know if I can access the song on my home computer to make a playlist and cd?
I added the song "Let Me Take You Home Tonight" by Boston by going to the iTunes Music Store and purchasing it as a ringtone. If you do it from your computer you have to sync it to your iPod Touch. Then in the alam sounds panel there is a place for "purchased" Your song should appear there.
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My daughter put a restriction code on her ipod touch and i also cannot get onto her itunes account. I need to know how to reset her device as a new device?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4. -
My daughter was playing with her Ipod last night and set a 4 digit passcode on her Ipod, well now she can't get on it due to she changed it several times and now she can't remember the correct passcode. Any help on this will be appreciated.
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
my grand daughter for got her pass word for her ipod touch and it locked up, could someone please tell me how to unlock it?
Forgot Passcode or Unable to Restore
(Note that I am a representative of the organization for the above link, which is not endorsed by Apple) -
my daughter has not used her ipod touch for 16 months and has forgotten her passcode. restore factory settings keeps failing due to a software update failure!
how can i get this ipod reset. She now has an iphone so this is going to be used by someone else in the family and should be simple to do but itunes just keeps booting it out even though it recognises that it was previously connected to our itunes account as all of the children were on my accountThat has nothing to do with an update server. Do the following:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes -
Will my daughter be charged for using her iPod in turkey?
We are travelling to turkey tomorrow, can my daughter use her iPod touch without being charged?
There is no charge for using an iPod touch anywhere. You may be charged for WiFi connection, though, depending on the WiFi access point you wish to use. That would be completely up to whoever provides that WiFi connection.
Regards. -
my 2 year old daughter has set a password on her ipod touch and we dont know what it is. i rang apple and due to being out of warranty they couldnt help unless i paid £25. if anyone knows a way around this could they please help as this ipod is a great support for my daughter and keeps her entertained for hours. thanks
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes. When I connect to Itunes it states unlock with passcode. Any suggestions on how to fix this
iPhone and iPod touch: Unable to update or restore
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??
You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
My 8 year old put a pass code on her iPod touch and forgot it! Is there any way to get it to unlock?
My 8 year old put a pass code on her iPod touch and forgot it! Is there any way to get it to unlock?
This is asked and answered many times every day.
Look under More Like This on the right side of this page or use the forum search bar above it -
My daughter tried cramming her charger inter her ipod touch and bent 3 of the prongs inside the ipodhas anyone had this problemand or know how much it is for apple to fix it?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following is less. Google for more.
Simple and Affordable iPod Repair Services and parts from iResQ -
have an ipod and then got the wife an iphone4. all passwords are screwed up. she can not access playstore cuz she doesn't have password. i can not get find any help on how to get or update a password for the ipod. and then get her a separate password for her iphone. we need to save her photos, music, etc to ? icloud and the phone stuff to verizon cloud? so when she gets her new Iphone6 she can have all her "stuff" back on the new phone. hope this makes sense. please offer suggestions here or at [email protected] thanks for your help!
Oh no! I'm sorry to see there's a lot of confusion here and data shared, x-rayDon. We can definitely work to fix. This happens when two devices share the same Apple ID, so she will need to reset hers. She can do so by assessing this link Apple - My Apple ID. You will need to decide who will keep the account if want separate Apple IDs since purchases cannot be shared unless you do Family Sharing.
RobinD_VZW
Follow us on twitter @VZWSupport
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