My daughter locked her ipod touch and i cannot connect with itunes how do i fix this

PLease help she's 8 years old and is driving me freakin nuts. I cannot get on itunes on my computer it does think im online if there is any other way besides itunes or having to go to the apple store please i need to know

The only way is to connect the iPod to a computer with iTunes  and restore. It may be necessary to place the iPod in recovery mode in order to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    My daughter locked her Ipod touch and it states Ipod is disabled connect to Itunes.  When I connect to Itunes it states unlock with passcode.  Any suggestions on how to fix this

    iPhone and iPod touch: Unable to update or restore
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

  • Downloaded the latest software ios6 on my ipod. when i plug it into my computer itunes tells me ipod is in recovery mode you must restore this ipod before it can be used with itunes, how do i fix this?

    ok, so i finally found my ipod. I pick it up and it asks me if i would like to download the latest ios6 software so i did. Then moments later it died, ran out of battery. So i pluged it into my computer via apple usb cord. Then this is what itunes says "iTunes has detected an iPod in recovery mode.You must restore this iPod before it can be used with iTunes". All i want is to get my notes from the utilites section there so important to
    If i restore it will my notes still be there, i dont want to restore original settings or something like that .
    please help me what do i do?

    You have to restore the iPod, no ifs, ands, or buts...
    After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
    If you have a good backup you can restore that and you're good to go.
    If you don't have a good backup, then you end up with a "clean" iPod....

  • I have bought my daughter a apple ipod touch and she cannot connect to the internet,I cannot help her as i am  not computer boff.

    why wont my ipod contact to the internet,please dont be techincal as i wont understand you. the router has a laptop connected and my sky tv.

    Try:
    - A reset. Nothing will be lost,
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Powering off and then back on the router.
    - Reset Nework settings: Settings>General>Reser>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    Does the iPod see the network(s)?

  • My daughter used a password to lock her ipod touch and she can't remember it. Is there a way to reset the password. Thank you for any assistance

    My daughter used a password to lock her ipod touch and she cannot remember it. How do we unlock her ipod. Any assistance is wonderful

    To circumvent an iPod with a forgotten passcode you would need to restore the iPod to factory settings. This will remove the software and data/content from your iPod as well.
    To put your iPod/iPhone  into recovery mode:
    1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
    2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
    3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
    4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
    5. Click ok, then click the Restore button
    After that you should be up and running in no time!
    I hope that this is helpful.

  • Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

    Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

    Just realised when reading other peoples problems that it is not actually letting me reset sync history???

  • Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

    I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

    oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

  • So i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over  wifi or when connected to itunes. how can i fix this?

    so i got ios 7 in beta on my ipod touch, now several months later, it says my ipod touch needs to be activated. it wont activate over  wifi or when connected to itunes. how can i fix this?

    You say you have iOS 7 beta. If you are a developer you have access to the private OS 7 developer's forum
    iOS 7 Developer forum- Apple Developer
    Otherwise you are on your own since you have a bootleg copy
    PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

  • My iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

    my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

    Place the device in DFU mode and restore.

  • When I open my itunes it shows me two sides one is iTunesU and the other side is Podcasts and I can't connect with iTunes.How can I fix it

    When I open my itunes it shows me two sides one is iTunesU and the other side is Podcasts and I can't connect with iTunes.How can I fix it?

    Hi emzigal,
    Thank you for using Apple Support Communities. 
    Take a look at the following article to make sure that you are not missing any steps necessary for downloading past purchases. 
    Download past purchases - Apple Support
    Cheers,
    Jeff D. 

  • My daughter dropped her iPod Touch and cracked her screen...do the Apply Stores repair this and for how much?

    My daughter dropped her iPod Touch on cement and shattered the screen.  It still works, but I am afraid it won't for long.  I do not want to attempt a repair myself...does the Apply Store do this type of replacement/repair and for how much?  I spent over $300 on this thing and I'm not buying another one.  Thanks.

    The home owner's policy may so give it a shoot.
    The apple warranty which only covers material defects does not cover abuse which is what Apple will classiy dropping it as.
    Allan

  • Ipod touch and iphone cannot connect, as no apple mobile device usb

    First the problems was my ipod touch, it did not connect to itunes, my computer or would not charge. I tried everything, uninstalling apple software, restarting apple mobile device manager. I tried to find the apple mobile device usb, and it was just not there. My iphone has been connecting fine in terms of connecting and charging, so when i connected it i found the apple mobile device usb and followed the instructions on this page http://support.apple.com/kb/TS1538#error52 so i went to delete the apple mobile device usb, then when i went to scan for hardwear changes it didnt install back, so now also my iphone cannot connect to itunes, but unlike the ipod touch it does connect to the computer and charges.
    Please some one help me!!!! i have been trying to fix it for ages, and and am at my wits end.
    thanks

    Have you tried:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    - If your computer sees the iPhone but not the iPod and you are using the same cable and USB port that indicates an iPod problem. Have you tried resetting the iPod.? Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Also try running diagnostics.
    iTunes for Windows: Gathering and using iTunes Diagnostics

  • HT201210 my daughter has locked up her ipod with a password  it is disabled and says to connet to itunes how do i fix this

    My daughter has locked up her ipod touch with a password  it is telling me to connet to itunes to restore it but it want let me  how do i just get so it is no longer disabled

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New

  • I have a brand new ipod touch and it wont connect to itunes or my computer!!??

    I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

    Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
    I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
    Please have you any other suggestions???

  • Ipod touch 5th gen cannot connect to itunes store

    i just bought the new ipod touch 5th gen 1day old. when i try to connect to itunes it gives me the pop up 'cannot connect to itunes store."  Internet is working fine and my system is updated to ios6. Please help me.

    See:
    Can't connect to the iTunes Store

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