My daughter ordered some music for her ipod and pressed twice the order key: I got two bills of 72.74 euros... what can I do to get reimbursed of one of the bills?

A few days ago she asked to use our account to order some music. When she pressed the order key, the site told her that there were delays and that she had to wait and try later.
Well she tried a few seconds later, and Bingo she could find her music. The next day I received confirmation for 2 orders of the same amount... and today the Credit card statement indicates 2 amounts of 72.74 euros deducted from my account... Is ther any way I cant write to itunes, with my bank statement and copies of the confirmations of the orders? Is there any address in Europe or should I try the one in the states?
Thank you for helping me, my daughter does not have a lot of pocket money...
Pascale

In iTunes go to iTunes Store > Account (right column) > Purchase History > See All > Report a Problem. Explain that it's a duplicate purchase and within a few days you should receive a refund.
There is also a Report a Problem link on the receipt you should have received by email.

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Jellylovesbunnies wrote:
... the second link just refers to the ipod, ...
Incorrect... the second link refers to Downloading Past Purchases http://support.apple.com/kb/HT2519
Jellylovesbunnies wrote:
Any other suggestions, ...
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My daughter ordered some music for her ipod and pressed twice the order key: I got two bills of 72.74 euros... what can I do to get reimbursed of one of the bills?

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