My daughter purchased a movie that I approved (Family Sharing) however, it is not showing up in my iTunes account so that we all may watch it on TV?

My daughter purchased a movie that I approved (Family Sharing), however, it is not showing up in my iTunes account so that we all may watch it on TV?

As you connect your ipod to iTunes, an option in the upper right of the screen will appear. When you click this, it will show the different menu for your ipod.

Similar Messages

My audio books that were bought through Itunes on my Iphone do not show up on my Itunes account.

I bought audio books on my iphone, but they do not show up on my itunes account on my computer. The books I purchased through the computer show up on my itunes account. My phone is at it's max and I need to remove these books, but do not want to lose them. Thank you for your assistance.

This isn't completely coherent so I am not sure what is wrong other than some (al?) of your tracks have broken links.
If you are browsing through iTunes you are not looking at files you are looking at data entries that point to files, with those locations being incorrect right now.
There isn't a file called iTunes media, there is a folder that should be in your iTunes folder called that.
You mention something about external drives. I presume one is for your Time Machine backup but is the other one used for iTunes? If so, what do you keep there?
Here's some background information to help place this in context:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

My purchased ringtones are not showing up on my iTunes account?! Where are they??

The screen on my laptop has an internal crack so im using my mom's laptop for now. When I connected my iPhone to the computer, I couldn't do anything without syncing my phone which meant everything got erased! I wasn't too upset because I backed up everything on iCloud. Well for some reason, it didn't back up anything and I lost all my media. No biggie. I added most of the songs and apps back. I tried to add the ringtones I've purchased from iTunes but they're not showing up under the "purchased" section of my iTunes account. I don't know why they're not showing up. It's at least 20 ringtones that I've purchased at $1.29 each! Please help!!

I purchased three ringtones on my iPhone 5. They installed quickly and I was easily able to assign them to contacts. The next time I connected my iPhone to iTunes on my computer the ringtones disappeared from my iPhone. They were still showing in iTunes ringtones section on my computer. They showed up on my iTunes accounts page as being purchased too. I tried everything suggested on the forums to get my purchased ringtones to show on my phone again, with no success.
I started trying different things out of desperation and finally lucked upon a solution. I opened iTunes on my computer. Under the Library section I opened Tones (left side of screen same section as music, movies, etc.). When the tones section opened it showed my three ringtones. I dragged the three ringtones to the desktop. I then deleted the three ringtones from the tones menu. It asked if I wanted to delete them from iTunes completely or just from the tones section. I chose to delete them from the tones section only. Once they were deleted From the tones section i went back to the desktop and dragged the three ringtones from the desktop back to the tones section. The computer automatically synced to my phone and VIOLA! the three ringtones appeared on my iPhone again.
Extra suggestion. I have been using an app from the iTunes Store named Ringtone Maker Pro. It takes songs from my iTunes library and converts them to ringtones. It does a great job. There is a video attached that shows exactly what to do step by step.
Hope this helps.

HT203167 i purchased a tv show season pass and it is not showing up in my itunes account

i purchased a tv season pass and it isnt showing up in my itunes

I always check email for a confirmation of purchase before I worry- and I did get one. But apparently ( not like normally) this last pass purchase I made had some kind if delay in showing up as purchased on ATV. Half an hour later- there it is.... Which is good sine I had to answers on what to do other than restart again. If it doesn't show in yr acct or have a receipt- id rebut it. It's easier to get them to refund a duplicate than search for the invisible.

The music I have purchased on my IPod are not showing up on my ITunes library on my computer

The music I have purchased on my IPod is not showing up on my Itunes account on my computer, I went to the itunes store on my computer and went to see if I could download a song i previously purchased, but it was going to have me pay again. I have about a hundred songs missing on my computers itunes. It won't let me sync my ipod to it anymore and when I tried to update the software it wouldn't let me. I am completely at a standstill with this.

jordyn9 wrote:
The music I have purchased on my IPod is not showing up on my Itunes account on my computer, I went to the itunes store on my computer and went to see if I could download a song i previously purchased, but it was going to have me pay again.
Then you're doing something wrong. Are you signed in with the same Apple ID on the computer that the content was purchased with?
Did you check the purchase history?
jordyn9 wrote:
It won't let me sync my ipod to it anymore
Why?
jordyn9 wrote:
when I tried to update the software it wouldn't let me.
Why?
If help is desired, try providing some details. We are not mind readers.

I have downloaded two movies to my iTunes account but when I go to watch them it says that I'm not authorized

I Have downloaded 2 movies to my iPad on an iTunes account but when I go to watch it, it says I'm not authorized.

I have read about some cases where movies rented or purchased on one device will not play on another device. Seems to happen mostly with Apple TV and iPads. One way some have worked around it is to cable from the downloaded device to a TV or Apple TV.
Were these movies purchased or rented from iTunes? Not sure, but that almost sounds like a iTunes Password problem. Maybe try checking that you're signed in as the same account that purchased the movies.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them.

How do I find all the purchased items on my iPhone? When I try to update the iPhone iOS while connected to my MacBook it says there are purchased items on the phone that have not been transferred to my iTunes library and that I should transfer them before updating.

Thanks. This seems to have worked easily.

HT201493 How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

How can I add my daughter to Find my friends when we have the same itunes account and that's how they make us log in?

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

When I bought my ipad i set it up using an itunes account name that my sons and I shared for music. Now I want to use my own appleid on the purchases for my ipad. I know my apple id and my password but dont know how to switch it on the ipad itself

When I bought my ipad I used my family apple id that allowed us to share the itunes and pay with one card. (mine). now my sone's apple id is connected to my ipad and I cannot change the password, nor purchase a book. I have reset my password and have my own apple id. How do I link it on the ipiad with the itunes etc? I am willing to "lose" the music I have purchased on my itunes account if that is what must happen. I believe that is why I did it in the first place but now I regret that choice.

Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
iTunes Store: Associating a device or computer to your Apple ID

HT3702 Is it possible to have one credit card and two debit cards on my itunes account so that we can use different cards for different purchases?

Is it possible to have a number of cards (say one credit card and two debit cards) to be listed as the payment cards for my itunes account, so that different cards can be used for different purchases? Or can you only have one card registered on itunes at any one time?

So is there any way that three members of a family can share one itunes account but pay for their own purchases, other than inputting their own cards each time they make a purchase.
No, there is no way to do that.
Or if we all have our own individual itune accounts, can we share each other's music, or can you only sync your iphone/ipad/mac, with one itune account at a time?
You can sync content from up to five iTunes Store accounts to any given computer or device. You just will each have to copy the content into your own libraries so you can sync to your devices and have your devices authorized to all applicable accounts.
Regards.

Can my colleagues access my itunes account and all of the apps in there from their own pcs? What we really need is a shared itunes account so that anyone in the office can add apps to the account and everyone else will be able to access it?

I have an itunes account to update the office ipad. Now we have more of them can my colleagues access my itunes account including the apps to update their ipads with? it seems silly for everyone to have a seperate account and purchase apps that i have already bought. We just want to share and update one account that everyone can use and access from their own pc.

Unless I am missing the point here - or in the event that there are different terms and conditions for the use of iPad in the Enterprise with regard to iTunes purchases - once you have purchased an app - you are free to download that app again - at no charge - to as many iDevices as you desire - as long as you are using the same Apple ID and iTunes account that you used to make the original purchase.
So the short answer to the question - IMHO - is Yes! My wife, my daughter and I share one iTunes account and we download apps onto four different iDevices - and only pay for the apps once. The purchases are tied to the Apple/iTunes account and not to the PC or the iDevice.
The only caveat to this point is - I have no idea how Apple handles purchase for businesses meaning that I don't know if businesses are subject to the same terms and conditions as we "everyday" users.
Maybe the company could set up one iTunes account and you could all share from there but I still don't see why this can't be done. However, that is why I suggest that this question might be better served being posted in the iPad in the Enterprise section of the ASC.

HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.

There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards.

How do I merge two valid, purchased iTunes accounts into one so all my music is in same account?

I have two valid, purchasd iTunes accounts. Older iPod has some great music, I just got a new iPad and set up second iTunes account, bought some more iTunes items for that account. Just discovered iCloud. Now I want to put all my music from both accounts onto the cloud so I can access it on all my apple devices. Can't seem to add from one account to the other. Can sign onto the new account wiht my old iPod, but it will not let me sync without erasing all the music on the device. How can I merge these two accounts into one?
PS Makes you wonder how helpful support is when the usernames "Frustrated," "really frustrated," and "Help!!!!" are all taken...lol

HeyStupid wrote:
how do I merge two valid, purchased iTunes accounts into one so all my music is in same account?
You cannot. iTunes pruchases remian tied to the account they were purchased with.
I just got a new iPad and set up second iTunes account,
Why?
Remove your info from new account, update old account as needed and use that.

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L

HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

My daughter purchased a movie that I approved (Family Sharing) however, it is not showing up in my iTunes account so that we all may watch it on TV?

Similar Messages

Maybe you are looking for