My daughter purchased I tunes tracks on her Lap top Now she cant sync with the home PC without erasing those tracks is there a way around this??
question
Purchases can be copied to the computer by choosing "transfer purchases" from the menu in iTunes or by right clicking on the device in the device list and choosing "transfer purchases".
Every time you sync to another computer, iTunes will erase the content on the device and replace it with the one from the new iTunes library.
Similar Messages
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I have a Belgian Apple ID, but want to use the UK i-tunes store. I get a dialogue box saying "This Apple ID is only valid for purchases in the Belgian itune store". Is there any way around this? Thanks, Jackie and Manuel
When you move to Portugal (very nice, I've just come back from visiting Cascais/Sintra/Sines ) I think you'll just get re-directed to Portuguese iTunes. When I moved to France from the UK I got re-directed to the French store.
To view UK programmes in France I used to subscribe to a VPN server through https://www.my-private-network.co.uk/ (there are others, but very pleased with their service). The catch-up channels (iPlayer, etc) think you're in the UK so you can watch the programmes online. Wouldn't work with iTunes UK store though . -
my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched
If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Help! For some reason i-tunes 12 wont allow users to re-download past purchases all at once like it used to. Is there a way around this? It will only allow you to download what it calls "Recent Purchases" which in my case only would allow 250 items. I know i have at least 700 tracks if not substantially more possibly over 2000 tracks but I can't be sure. I don't know how to find that information, I've looked in itunes under the my account past purchases but id doesn't tell you how many total songs you have purchased or any relevant details. It only shows you small chunks of receipts by date but no total tracks purchased in an easy to view snapshot that I could find. The current support page says that if you have more then 2000 songs the "ALL SONGS" tab now listed above the left pan with all your purchased artists, will change to "Recent Purchases". IF apple changed this on purpose to stop user from downloading there entire library to cut down on bandwidth they have really upset me this time. At present the only way I can download all past purchases is by selecting each artist listed in the left pan one by one selecting the "Download ALL" button at the bottom right corner of the page at which point I have to input my apple password each time, which really slows things down. I have hundreds of artists and if this is the only way for customers to re-download there entire library this is ridiculous and really unnecessary to put customers through this kind hassle just to re-download all there past purchases when the whole idea of i-cloud is to make downloading and using your music simple, quick, and convenient on multiple devices. I know the old saying "your responsible for backing up your data" yeah I know that and I've been doing that for years when no one really should ever have had too. There is no reason a service that sells music digitally should not allow customers to be able to re download content purchased on there service regardless of the fact that people should just back up anyway as an extra precaution. Well sometimes backups fail like in my case and I have to re-download. No wonder paid subscription plans are so popular. You don't have to deal with any of these issues. I can only hope this is some kind of oversight by apple and will be fixed soon. Can anyone offer a quicker solution or any information about this issue? I would greatly appreciate any helpful assistance.
Again this is for Windwos 8.1 x64 with Itunes 12.0.1.26After spending way too much time dealing with this issue myself, I discovered that you can:
- Within "My Music", select all the songs you need to download (all w/ the cloud icon - use Shift-Click)
- Right click and select download
All songs will begin downloading from iCloud -
I have redeemed my iTunes giftcard (which was accepted without verification; it only needed my password)
However when I tried to make a purchase, I am required to verify my identity, and thus I cannot use the giftcard which I HAVE REDEEMED. Is there any way I can un-redeem it? I am currently trying to enter all of the possibilities for my questions, and my iPad is new, so the serial number is not registered with my account. According to support, no purchases have been made in my account, so I can't verify my identity through credit card. Please help!~You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
If you just want to have the card un-redeemed, use the form.
(123638) -
I want to give a song as a gift but since I purchased it a year ago it is tagged as purchased and will not let me purchase it again?!? It is greyed out and will not allow me to click on the arrow to choose purchase or gift the song. Is there a way around this?
ThanksIf iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
I have a lot of music on my ipod from CD's I own. I want this music on my new iphone 4s. Because music was not purchased via itunes, it will not allow me to transfer the music. Is there a way around this?
You can transfer music imported from cd's to your iphone. This has never been a restriction.
You are having a problem in your individual case.
Have you tried basics fro the manual? restart, reset, restore. -
I have an iMac with a 10.4.11 operating system. When I click on iTunes Store, I no longer get the iTunes screen, instead, I get a new iTunes download screen.
I can't download the new iTunes without upgrading my operating system. Is there a way around this problem without buying the new operating system?
I haven't been able to download songs for awhile now.which version of iTunes are you on ? if it's earlier than iTunes 9.2.1, get it here.
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I am a student trying to purchase creative cloud with a maestro card but won't allow anything other than master card or visa, is there any way around this?
No, not that I know about... but you might check the credit card page to see if there is an option
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html -
when i update my iPhone 4s through iOS 7 with my mac, i tunes told me that an upgrade was necessary to sync with the new iOS 7 and of course i updated my iTunes to the ultimate version but my mac didn't work with this version of i tunes. What can i do
Hello,
Only option is upgrading your Mac's OSX, since Apple will not allow iOS to go backwards.
Snow Leopard/10.6.x Requirements...
General requirements
* Mac computer with an Intel processor
* 1GB of memory (I say 4GB at least, more if you can afford it)
* 5GB of available disk space (I say 30GB at least)
* DVD drive for installation
* Some features require a compatible Internet service provider; fees may apply.
* Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57
It looks like they might still have it...
http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA -
Since i updated i tunes version 11 i cant sync with the store or database
since i updated my itunes version to 11 i cant sync with itunes or gracenote
Like Jim, mine is mirroring with no problem. I use it several times a week. It would not appear to something Apple needs to fix. As for "all the fixes here" we have no way of knowing what that means, so it is difficult to determine what to recommend.
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So my daughter set a password to lock her ipod touch and now she can't remember it. I tried to restore to factory settings but it is still asking for a password. I tried 0000 and that didn't work Any ideas what to do?
From this Apple support document: iTunes: Specific update-and-restore error messages and advanced troubleshooting
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the headingBlocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
B-rock -
My daughter has set a password on her i pod touch and she cant remember what she set it as can someone help me is there a way i can reset it??
The ONLY way to reset this is by restoring the iPod Touch with iTunes, which can be done from the iPod Touch backup. The Passcode Lock is not included with the backup.
If there were another easier way to do so, there wouldn't be any point in having the Passcode Lock to begin with. -
I need help. I have an Iphone 3GS and so does my teenage daughter. I had not ever updated her until last night and I updated it using my Apple account. I did not think that I needed to make a separate account for her phone as the phone belongs to me and we share apps and such.
The update went well except all of her contacts were deleted. However, all of my phone's contacts were placed on her phone instead of her own. This was not a real problem for her as she did not have a great deal of contacts. But she did need to start delating mine from her phone. It was not until she had deleted all the way down to the H contacts that we realized as she deleted contacts from her phone, they were also delteing from mine!
I need help in retreiving all the contacts that she has deleted. There are important business contacts that I so did not want to lose!
What can be done? And how do we keep this from continueing to happen?This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps -
When I try to set up my wife's Cloud account after upgrading to Mountain Lion, I click on the "send verification email" box, but the email never arrives. Her iPad and iPhone already seem to sync up in the Cloud, but no storage is being used. Any suggestions on how to get the account on her iMac?
Steve DriggersHi sddmd,
And you have checked her Junk mail folder?
Cheers,
GB
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