My daughter's ipod touch 5th gen is disabled with no wifi connection ..how do I restore it ? I have tried everything and Itunes keeps saying an error has occured

My Ipod touch 5th gen has been disabled because I can't remember the passcode and has no wifi connection and when I plug it into itunes it says an error has occured. How do I fix it ?

What error do you see when you connect it? This support document provides instructions on how to recover an iDevice that has been disabled because of a forgotten passcode. You need to restore the device. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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  • TS2771 hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    hi everyone, can you help me, because my ipod touch 5th gen, is not opening since this morning, i am just listening to music last night. And its not working anymore. THANK YOU

    If not successful try the ramaining items of
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos on the ipod to my new pc ?

    ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos and music on the ipod to my new pc ?

    Your iPod can only be synced with one computer at a time.  If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
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    Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
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    iTunes: Backing up, updating, and restoring iOS software
    If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud.  See this article for information.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.

    My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.

    Hi,
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    You can make a Genius Bar reservation in advance if you are in the U.S.
    http://www.apple.com/retail/geniusbar/
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  • How can I unlock ipod touch 5th gen currently disabled and never sync'd with itunes

    Basic situation. Ipod touch 5th gen. Passcode forgotten and tried too many times such that ipod is disabled and requested to connect to iTunes.  Problem is that the ipod was never sync'd with iTunes so the connection fails.  I've only owned it for 9 months or so.  I know I can recover all my music through iTunes and my applications through the app store since all of my content was legally purchased.  The problem is that I need to also recover my contacts and pictures since this is the only place they exist.
    I have read about methods up to 4th generation where you can access a particular file on the device via computer and rename it to unlock the device. That would most likely allow me to then sync/backup via iTunes and recover my data.  Problem is that I can only access the DCIM folder via windows manager and it contains no data. Perhaps there is a way to access the device a different way?
    Is there a way with the 5th generation to either reset the lock (from disabled to locked with a 1 min wait for retry as an example) to allow me more opportunities to try other passcodes that I may have set (including mistypes etc) or to remove the passcode completely and let me set it to something I will write down this time?
    Please do not reply with the standard apple responses of 'sync with itunes' or 'factory reset' and no, I did not sync with the icloud either (I tried but it was unsuccessful for some reason).
    The answer doesn't even have to be a free one as I would be willing to pay for the solution if it were guaranteed to work.  Since apple seems to want to charge for any type of support, even to ask a question, I am relying on the community for help.  Thanks much.

    You have to place the iPod in Recovery mode as Apple says and erase the device. It is a security feature.
    or
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  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
    It will not do anything plugged into the usb soccket of my laptop.
    Any ideas or will I have to return this to amazon?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • How come my ipod touch 5th gen didnt come with the loopthing ?

    how come my iPod touch 5th gen didn't come with the loop thing ?

    It is an option on the current (with back camera)16 GB 5G.
    In the box for current 5G iPods
    iPod touch
    iPod touch loop
    (sold separately for 16GB model)
    Apple EarPods
    Lightning to USB Cable
    Quick Start guide
    For the old (no back camera) 16 GB 5G it was not even compatible with the strap

  • HT1212 Up to how long will my iPod touch 5th generation be disabled with ios7? The screen doesn't say anymore...

    I can't remeber my iPod touch 5th generation's pass code. I know the four numbers included, just not the sequence. It disabled yesterday at 6pm, and it's now 11am and still disabled. Also, when I first got my iPod, my friend synced it with her iTunes, so I can't plug it into mine.
    I have a lot of pictures and songs that I really don't want to lose, by just restoring it, if I can even do that.
    So, my question is either,
    1. Up to how many hours can my iPod be disabled for? (The new iOS won't tell us!) And how long will it disabled after each try??
    2. Is there any way to get the pass code off my iPod touch without losing all my apps, music, pictures, ect.?
    Thank you!!

    If it says "iPad is disabled" it is never going to time out.  At that point, your only option is to restore it in iTunes.
    If you have a backup in place now (in iCloud or iTunes) once restored, you can restore from backup, but the only way to un-disable the device is to restore it.
    http://support.apple.com/kb/ht1212

  • My ipod touch 4th generation is disabled do to incorrect passwords  how do i restore it without loosing all of my stuff on it

    please help me my ipod touch 4th generation is disabled because of my brother trying to guess my password how do i restore it with out loosing all of my stuff

    You need to connect the iPod to your computer and restore via iTunes.  You may need to place it in recovery mode. For that see:
    iPhone and iPod touch: Unable to update or restore
    You can restore from backup and get you app data back till the time the backup was made.  That is the way it works.  It is a security feature.

  • IPod Touch 5th Gen. Disabled HELPPPPP PLEASEEEEEE

    Ok so I know my password but my stupid brother tried to unlock my iPod when i was asleep and now it is disabled. Is there any way that I can undisable it without restoring it? Again, I know the password.
    And also just wondering but how long will it stay disabled?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    Otherwise:                       
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Ipod touch (2nd gen) is disabled, computer crashed , cannot connect to itunes without password but ipod says disabled. Help?

    I have tried a hard start, holding home button and on/off button at same time. Nothing! just says" ipod is disabled connect to itunes".

    See if this program will get the iPod in recovery mode.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If not successful than time for an appointment at the Genius Bar of an Apple store.

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    thanks man. i have a case but it doesnt cover the whole ipod that's why the upper left corner got scratched. do you know much does it cost to have the back part replaced?  thank you.

  • Why doesn't my hp pc recognize my ipod touch 5th gen

    Have a new Ipod Touch 5th gen, that is not being recognized by my hp pc...also have downloaded Itunes and Quickstart, but
    nothing seems to help...my ipod does seem to charge while being connected there is no indication that it's even connected.
    Can this be a windows 7 problem?

    No.
    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • IPod touch 5th gen help!!!

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    What is a data recovery company and what do they do? I'm willing to pay a lot for these pictures! haha

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    The 5G iPod was originally introduced with 32 and 64 GB capacities. Both had front and back cameras. At that time a 16 GB 4G (poorer cameras and other things) was also released. This year a 1g GB 5G withour back camera was released.There was never a 1g GB 5G with both camera.

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