My daughter spilled a drink and her iphone got wet and speaker only works intermitently any suggestions?
iphone speaker got wet after a drink was spilled and now is not working properly...will it dry out out on its own or is there something I can do to fix it?
Turn it off, put it in a sealed bag of uncooked rice for 5-7 days. After that period, try and charge and turn on and see if it works. More than likely your best alternative is to purchase an out of warranty replacement. For an iPhone 4 in the US, the charge is $149. Prices should be comparible in other countries depending on where you are at.
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I dropped my iphone 5S in water and its not working. Any suggestions?
I dropped my iphone 5S in water and its not working. Any suggestions?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
3GS sleep /awake button failure and vibrate only works intermitantly
I have a 3gs that the sleep/awake button wont work all of a sudden and the vibrate only works intermitantly. Phone has been well taken care of and has not been dropped to my knowledge. Restored phone to no avail.
Any ideas.See troubleshooting steps under "Will not turn on, or will not turn on unless connected to power" in the Power/Battery section of this article: http://support.apple.com/kb/TS2802.
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TS2634 My iphone headphones with microphone don't work. Any suggestions?
My iphone headphones with microphone have stopped working, and they are under warranty. I am having difficulty getting an answer about what to do from Apple - just got off the phone with them, and they emailed me an article that was of no help at all. Any suggestions as to how I can resolve this issue would be greatly appreciated.
All, I have this same problem and has just solved it on my iPhone.
I read up on the problem at att.com/esupport and arrived at the link below:
https://www.att.com/esupport/article.jsp?sid=KB413495#fbid=ahhj00ALH45
"If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password automatically changes your email password to the same password.
If you use your email address as your AT&T Access ID, changing your email password automatically changes your AT&T Access ID password to the same password."
I have a ATT Uverse (for my internet access) acct and could not log on so I requested for password reset. They sent me temp password and I had to change my password to my Uverse acct. I use my att.net email as the log on for my Uverse acct. Per att instructions above, my Uverse acct is linked to my att.net email, so now my att.net email pw has been changed to the pw for my Uverse acct.
Accordingly, go into your iPhone Settings, Mail, Contacts, Calendars, choose your Att.net mail acct and change your password. In my case I changed it to the new pw I had set up for my Uverse acct and it works.
Before doing this, I had also added new servers as shown below. The way I see it because your iPhone will try in succession to log on to each server from top to bottom of the list, it's best to add all the mail servers.
smtp.mail.yahoo.com
smtp.mail.att.net
outbound.att.net
Please note that I did not have to add "imap.mail.att.net" and my Att.net mail on my iPhone still works.
Hope this helps. -
Day 1. Went to Apple store because iMovie was not working. It kept shutting down. Prior to going to the store, I called Apple Support and deleted and reinstalled iMovie. Still did not work. Then I went to the Apple Store. After an hour it finally worked but when I got home, it didn't work AND my iPhoto application was missing. Tried to back up on external hard drive but it didnt work.
Day 2. Explained the situation again to Apple employee at Apple Store. I bought an external hard drive that employee recommended and picked out. I went home and backed up my computer on the external HD.
Day 3 (morning). Went back to Apple. Employee verified that my hard drive was backed up successfully. All my photos, music, and documents were successfully backed up. He was going to reinstall the operating system. He did that successfully. He showed me how to install the external HD info to the laptop. I went home and followed the directions. It was going to take about 2 hours. I kept monitoring the progress and everything looked good until....30 minutes remained. 30 minutes remained for a good 20 minutes. The ext hard drive stopped responding. I tried to canel but there were no buttons to push. I exited the program. I called apple support and they tried to walk me through it. My computer still was not recognizing that the exteranl HD was plugged in. I mad another trip to the Apple store and the emplyee confirmed that the extranal HD was not reading. He tried plugging it in to his computer and it still wasnt reading.
He did give me a data recovery number to call. I asked if Apple would cover the cost and he said no. I called then and was quoted $700-$2000 to recover the data.
Does anyone have any suggestions? When frustrates me more is that I followed every instruction and I did exactly what Apple told me to do. Now, ALL of my data is lost and Apple does not want to help.
Does anyone have any suggestions on what to do next? I need help. =*(Hi rkaufmann--
Thanks for the response. I can say with confidence that that is not the issue. I have at least 8 of these same WD external portable drives that are powered through their USB 3.0 cables, and I have never had problems with any of them. Sometimes I connect them directly to my computer, and sometimes I use a powered hub. Either way they work fine. The drives with their own power source do not suit my needs.
My question is specifically whether anyone has seen an issue where sometimes they plug a drive in and it is not recognized but then it continues to work. In other words, the question I'm posing to other users is whether it sometimes happens that they connect a drive and it simply doesn't show up, but then they disconnect and reconnect and it goes on working fine as it should. -
I have tried to acrivate my phone both on itunes and on my phone. Im not surwe what to do anymore? the message it says to me on my phone is "Your iphone could not be activated because the activation server is temporarily unavailable. Try connecting your iphone to itunes to activate it, or try again in a few minutes."
If the problem persists, contact apple support at apple.com/support. HELLLPWas this iPhone jailbroken?
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My iphone got wet? does rice work? does the warranty cover water damage?
i spilled a bit of water on it, and the screen is not responding.
Power it off and put in a sealed plastic bag with uncooked rice and do not touch for at least 3 days. There's a very small chance it will work again, but even if it does, it's likely to have new problems develop
The standard iPhone warranty does not cover water damage, and in fact is completely voided by water exposure. Unless you purchased AppleCare+ or other hazard insurance, the best you can hope for is an out-of-warranty replacement, price varying with country. -
Whenever i open a youtube video, firefox goes really slow and often stop working. Any suggestions?
I have installed the plugin extension, but still whenever a youtube video is on firefox is like drop dead.
Stop working and lag awfully.There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: [[Flash 11.3 doesn't load video in Firefox]].
You might also consider disabling the new protected mode in Flash 11.3. See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493 Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] -
My wireless mouse often loses connection. I replace batteries and it works for a few days before becoming problematic again. Battery currently shows 100% and connection is lost intermittently. Bluetooth is on and wireless keyboard works. Any suggestions?
Is it possible that you have a bad bunch of batteries?
My Magic Mouse on one computer and the Mighty Mouse on another use batteries I bought through the Apple store (with a charger). They last a long time.
http://store.apple.com/us/product/MC500LL/A/apple-battery-charger
Another possiblity is that the mouse is defective. Since the keyboard connects, it has to be the mouse or the batteries. -
My daughter put a passcode on her iPhone 4 and now her phone is disabled what do u do
My daughter put a passcode on her iPhone 4 and now her phone is disabled what do u do
Daniel.563 wrote:
so ur saying u wouldnt want the person to know how to fix there problem faster then ??
I'm saying nothing here is a matter of life or death. The minute or two longer it takes to type a comprehensible reply is worth the effort. If people can't understand you, you're not actually helping them. You will also have more credibility than if you type like a teenager texting friends. Additionally, many of the participants here are not native speakers of English. Non-standard usage will make it that much more challenging for those struggling with an unfamiliar vernacular. -
My daughter locked her Ipad so I restored it and now am trying to activate it. It ask for a apple id/pw but the one she thought it was is not working. Any suggestions?
Activation Lock
http://support.apple.com/kb/PH13695 -
My daughter's iphone got wet and camera does not work. She lives in Madbury, NH 03823. Where can she take it for repair?
Yes it does, although I wa a minute faster than you. To see if someone is parroting you, or that they just posted at the same time, look at the head of the post and it will show you the data and time of the post and who they were responding to. Looking at that first saves some misinformation in future posting.
You'll see some posts where there will be 5 posts all in the same minute sometimes. Answer posts late at night and you won't see as many.
BTW, I clicked the Like button on your post where you gave the link for the users manual. -
iCloud password works on everything but erasing all data. I got a new iPhone and need to wipe this one but am not sure how else to do this since the password is not working. Any suggestions?
Firefox also makes regular backups of your bookmarks in a folder named bookmarkbackups in your personal settings folder. You can restore the backup to your new Firefox, but unlike importing the HTML-format file, it is a complete drop-in replacement, so if you have saved new bookmarks you do not want to lose, the export/import method may work better for you.
By default, Windows hides your personal settings folder so the easiest way to access it is from inside Firefox. You can use either:
* "3-bar" menu button > "?" button > Troubleshooting Information
* (menu bar) Help > Troubleshooting Information
* type or paste about:support in the address bar and press Enter
In the first table on the page, click the "Show Folder" button. This will launch a window showing your Firefox settings files.
You might want to back up this whole folder if you have other data you want to preserve from your XP computer.
Either way, you should find the bookmarkbackups folder here and when you click into it, find maybe 10 files with dates in their names.
The procedure to restore the file once you have it on removable media or some other convenient place is described in this article: [[Restore bookmarks from backup or move them to another computer]].
Regarding the other files and what you might find of use: [[Recovering important data from an old profile]]. -
So the left side of my iPhone isn't working at all and I even tried turning it off for 5 minutes about 10 million times but nothing is working. Any suggestions on what to do I need help like ASAP!?
Have you performed a reset? Tap and hold the Home button and the On/Off button for approximately 10-15 seconds, until the Apple logo appears. Release both buttons and await restart.
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Some older addresses that sync from Outlook no longer showup on my ipad and iphone. Data is in Outlook and in Icloud contacts. Any suggestions? Some of the newer addresses seem to sync but the older ones (family) addresses are not. The data is showing up in Outlook and in icloud but doesn't show up in my contacts after a sync.
Hi dlzimmie,
Thanks for using Apple Support Communities. This article has some troubleshooting for contacts syncing issues that may help:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
Cheers,
- Ari
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