My daughters friend has locked us out of her ipod

my daughters friend locked her out of her ipod

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Similar Messages

  • My daughter has locked herself out of her ipod touch.  Ironically the computer it is synced to just crashed, is it possible to get her up and running from another computer?

    My daughter set a password and forgot it, she has locked herself out of her ipod touch.  The computer the ipod was synced w/ has crashed, is it possible to restore her settings from another computer?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • HT1212 my niece has locked herself out of her ipod touch. when i plug the usb cord into the ipod and the computer, the ipod says ipod is disabled connect to itunes. itunes has a message on the computer sayiing i need to wnter in the passcode. im not able

    my niece has locked herself out of her ipod touch. when i plug it into the computer with the usb cable, a message on itunes says i have to enter her passcode. her ipod will not allow me to do so. what next??

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My daughter locker herself out of her ipod because she forgot the password can anyone help me figure out how to reset it

    my daughter forgot her password to her ipod touch and in locked out, does anyone have a suggestions for getting it reset

    What platform are you running on?  Windows? Mac?  If windows, you could try this:
    http://www.wikihow.com/Reset-a-Lost-iPod-Password

  • My daughter locked herself out of her ipod.  She can't remember the password and now we are locked out.  How can I get back in or restore it after she forgot her password?

    My daughter forgot her password on her iphone and we cant get it unlocked.  Is there a way to bypass her password or restore the phone so she can use it again?

    Did this back along to mine. Plug it into itunes on your pc (or Mac) and click on the ipod icon on the left hand side. When the device options come up on the main screen, click on restore. Follow the steps and it should restore to factory settings. If you had icloud activated on the ipod all previous purchases should be in the cloud and ready to download onto the ipod afte rit has been restored to factory settings, otherwise you'll have to download them all again. Hope it helped.

  • HT5312 I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

    I'm trying to change my security answer as the ones that are coming up are telling me there incorrect but they aren't and now it has locked me out

    Aleesha Malone wrote:
    ... now it has locked me out
    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • HT4623 My Iphone 4 has locked me out. Can see my homescreen but the slide will not open to keypad to unlock. Sometimes I can hit enough things where the keypad will show up but the password will not go in unless I hit each number twice. Strange boxes on s

    My Iphone 4 has locked me out. Homescreen will show up but cannot get slider to open keypad. SOmetimes if I tap enough things the key pad will display. When I enter the passcode it will not register. If I hit each passcode number twice it will register but then tells me I have the wrong code. I also have boxes and rectangles that appear to highlight items which never used to come up. Anyone have any experience with something like this?

    Wow! Its impressive for you to load iOS 4.2 onto the iPhone 4S. How did you do that?
    Moving along, press and hold both the power button and home button together for about 10 seconds. Then, press the power putton to turn it back on.

  • I have a new email and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address

    i have a new email so have a new apple ID now and am trying to change it in icloud. but it has locked me out and won't send my email a reset password link for some reason. even though it says its sent, it doesnt come to the email address. help!

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

  • Hi, My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    Hi,
    My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

    While connected to iTunes, try...
    http://support.apple.com/kb/HT1808

  • Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Hi my mini ipad has locked me out and says connect to Itunes but it wont connect to it

    Try:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iPhone 3 is disabled and has locked me out

    My iPhone 3 has locked me out saying it is disabled and to connect to iTunes. So I connect it to iTunes, then iTunes says it cannot connect to the iPhone because it is locked with a passcode? Both ways I'm locked out of the phone completely.

    See if this helps
    http://support.apple.com/kb/HT1212

  • I have an phone 5 and i put a passcode lock on it. i left my phone in my room to get something to eat and i went back to check it and the passcode was different and it has locked me out of my phone, is their any way without restoring my phone i can fix th

    I have an phone 5 and i put a passcode lock on it. i left my phone in my room to get something to eat and i went back to check it and the passcode was different and it has locked me out of my phone, is their any way without restoring my phone i can fix this?

    ask the person who changed the passcode what they changed it to. no other way to fix it without restoring it.

  • My ipod touch has locked me out.How do Iunlock it?

    My ipod touch has locked me out how do I unlock it?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iphone has locked me out....

    my iphone has locked me out but will still allow me to use siri, how do i get it to let me back in? Also the phone will not let me power off and the reset of holding the home and sleep button will not work...HELP please!!!

    Try reseting the phone, then connect it to Itunes and , Use "Help" run Diagnostics from the Itunes menu to check
    communication between the Phone and Itunes.
    If you are using a firewall such as Zone Alarm or similar check that it's no preventing communication between the Iphone and Itunes. Turn it off or if you can make sure that the correct communication ports are open.
    good luck

  • Hi I have forgotten my power on pssword and I pad has locked me out saying contact I tunes, I can't access i tunes cos I don;t have passcode

    hi I have forgotten my power on password and now Ipad has locked me out saying contact I tunes , I have tried doing this nbut it says i need pass code so basically going round in circles.

    Place your iPad into recovery mode, which will require restoring your iPad with iTunes which is required when forgetting the Passcode Lock.
    http://support.apple.com/kb/HT1808

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