My daughters iPhone 5 c, keeps showing invalid sim, what do we do?

IIt just started do this today she has had this phone for about 7 months never had any problems before.

Carefully remove the Sim and wait a few minute's and then put it back into the device.
Then turn it back on. See if that helps.
You can also hold the on/off button and the Home button together until you see the little apple logo. Then release both buttons and let the device do a reset.
Or simply walk into a Verizon corporate store and get a new Sim. Not a Verizon reseller.
Or walk into an Apple Store and let them look at it. Don't let Verizon touch your apple iPhone.
Good Luck

Similar Messages

  • While  updating my apps on my iPhone and it keeps showing  one apple id & ask me to enter pwd.

    While  updating my apps on my iphone and it keeps showing  one apple id & ask me to enter pwd.
    (I think the apple id belongs to the Shopkeeper , he helped to download the apps while am purchasing the phone).
    I have already updated my apple id from the settings and still not working.
    Guys pls Help!!!

    You have to delete the app from the shop keeper.
    It's illegal to have apps not belong to you or your family.

  • I have got an iPhone MC605J version 6.0 soft bank iphon 4 but unable to use it in India.  I am trying to use Airtel sim but the phone is showing invalid sim.  So please help me out to unlock it.

    I have got an iPhone MC605J version 6.0 soft bank iphon 4 but unable to use it in India.  I am trying to use Airtel sim but the phone is showing invalid sim.  So please help me out to unlock it.

    No one here can help you, & Apple can't/won't help you. Fact is, there is no way to get that iPhone officially unlocked. Only Softbank can authorize the official unlocking of your phone, but they won't. Softbank does not offer official unlocking for any iPhone.
    It is what it is.

  • My iPhone 4s. Keeps coming up sim invalid, I have to keep restarting my phone but doesn't help, it's only 5 days old and I'm fed up now with it now! Any solutions please?

    My iPhone 4s. Keeps coming up sim invalid, I have to keep restarting my phone but doesn't help, it's only 5 days old and I'm fed up now with it now! Any solutions please?

    There is obviously something not right... But to determine what the issue is, it needs to be looked at...
    And the Apple Store would probably be the best place...
    Just my opinion...

  • Please i purchased my iphone from a friend and i updated the ios and now its showing invalid sim

    please i purchased my iphone from a friend and i updated the ios and now its showing invalid sim. please i need help because i have to use my phone at the office tomorrow.

    ASk your friend who unlock the phone for him/her.
    ONly the carrier that the phone is locked to is authorized to unlock it.
    bAse on your description, it sounds like your friend had his/her phone hacked to unlock it from the original carrier.

  • HT201328 My unlocked iPhone 4 shows "No Service" and after airplane mode turned on and off, shows "Invalid SIM"

    I recently bought two iPhone 4 phones from my colleague in USA. He unlocked these phones from AT&T. But I did not test it. However, now that I am back to India, and inserted my Indian Vodafone SIM car, the phone shows "No Service" and if turn AirPlane mode ON and then OFF, a message comes as "SIM Failure", and the top left corner shows, "Invalid SIM".
    Now, how do I confirm whether my colleague was successfully able to unlock these phones ?
    What are the steps to make my Indian Vodafone SIM work ?
    Any support appreciated.

    Hello there Vicky,
    Here is a great article for troubleshooting the Cellular connection on your phone. From article iPhone: Troubleshooting a cellular data connection found here http://support.apple.com/kb/ts3780:
    Follow the instructions below for assistance with troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
    Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
    Restart your iPhone.
    Ensure that your software is up to date:
    Check for a Carrier Settings Update. Tap Settings > General > About.
    Check for an iOS Software Update. Tap Settings > General > Software Update.
    Note: Some updates may require a Wi-Fi connection.
    Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
    If your SIM card has SIM PIN enabled, try toggling it off: Tap Settings > Phone > SIM PIN.
    Try another location. If a different location works, but the original location still does not, contact your carrier to report the issue.
    Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
    Restore the iPhone as new.
    Contact your carrier to:
    Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
    Verify that there are no account-related blocks.
    Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
    In order to verify if the phones have been unlocked, the original carrier for them would have to be called.
    Take care,
    Sterling

  • I tried to download ios6 but ended up loosing my ios5 and i tried reloading the ios5 but it keeps showing error messages, what should i do

    I tried to download ios6 but ended up loosing my ios5 and i tried reloading ios5 but it keeps showing error messages, what should i do

    hi there,
    if I remember correctly the error code -1 indicates a hardware problem. In that case, you should take your iPhone to an Apple store and have them do some diagnostics.
    See http://support.apple.com/kb/TS3694 for details.
    regards, Chris

  • After unlock my iPhone 4 iOs 6.0.1  is not accepting any sim , i tried using new sim  first it shoes no service then sim failure and invalid sim . what should i do do make it work

    after inlocking  my iPhone 4    iOs 6.0.1  it shows no service when i used a new sim .

    If it is showing invalid SIM error, then the unlocking is not complete. Depending on what carrier authorized the unlock, most require the phone to be restored before the unlock is complete. Once you restore, you should receive a message stating Congratulations, your phnoe is unlocked. Then you restore the  backup of the device from before the unlock restore.

  • My iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. tried to solve problem permanently - in mid of reset all settings my sim card failed again. help! not backed up on icloud, just itunes.  don't ask. thanks!

    my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in.  Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings.  while in the middle of resetting, there was an invalid SIM card again.  so a few questions - which should i do first?  try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card?  don't know if one will jeopardize the other.  also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost?  is there a way to essentially not reset?  i thought the reset was okay because it said i'd lose no data or media. Help!  thanks much!

    my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in.  Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings.  while in the middle of resetting, there was an invalid SIM card again.  so a few questions - which should i do first?  try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card?  don't know if one will jeopardize the other.  also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost?  is there a way to essentially not reset?  i thought the reset was okay because it said i'd lose no data or media. Help!  thanks much!

  • Just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    just bought a new iphone 4s 16gb my sim worked correctly after puting and old profile on the phone so I could get all the info now it says invalid sim what can I do o fix this?

    I suspect unless he had some items in iCloud backup then they are gone.  Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

  • I have just moved to Spain and out in a Spanish sim into my Irish bought iPhone 4. It says 'invalid sim' and 'no service'. The phone is not locked to any provider. I have been told that its a handset issue. Please advise.

    I have just moved to Spain and out in a Spanish sim into my Irish bought iPhone 4. It says 'invalid sim' and 'no service'. The phone is not locked to any provider. I have been told that its a handset issue. Please advise.

    1). Are you positive the phone is not locked? Where did you buy it? Did you get it unlocked from your original carrier? Only Apple sells unlocked phones in most countries.
    2). Did you try with a diffrent SIM. MAybe the one you have is defective.
    3). Does the Spnaish carrier you are using support the iPhone? Who told you it is a handset issue?

  • Phone is showing invalid sim sos only in top left corner, why??

    why is my phone showing invalid sim and sos only in top left corner, currently using pre paid! ?????

    never mind all fixed..just pulled sim out and backin!!

  • Hello my iphone was buy in Apple store as neverlocked but yesterday i was restoring my iphone and now it says ``INVALID SIM CARD CAREER`` please help

    Hello my iphone was buy in Apple store as neverlocked  i was using for one year but yesterday i was restoring my iphone and now it says ``INVALID SIM CARD CAREER`` please help

    Hi there DJCanndy,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Troubleshooting No SIM
    http://support.apple.com/kb/TS4148
    -Griff W.

  • I just purchased the 4S and am having trouble with it at least once a day says Invalid Sim, what would cause this and how do I fix it

    I just purchased the I 4S and at least once a day, it will say Invalid Sim, what would cause this and how do I fix it?

    Then, if there's any data on the drive that you want to keep, you have to back up before you do anything else -- assuming it's still possible.
    Basically you have three options:
    1. Install a copy of the Mac OS on an external hard drive, boot from it, and copy the data from the internal drive.
    2. Start the problem Mac in FireWire target mode (command-T at startup) and connect it to a working Mac with a FireWire cable. The internal drive will mount as a FireWire device.
    3. Remove the internal drive and mount in an external enclosure on another Mac.
    Once you've backed up, follow the sequence in the support article linked below. The article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running Lion) by holding down the key combination command-R at the chime.
    Mac OS X: Gray screen appears during startup

  • HT1414 I have unlocked my phone but it says invalid sim what do I need to do?

    I have unlocked my phone but it say invalid sim what can i do?

    How did you get your phone unlocked? If you didn't get it officially unlocked, you'll get that error message.

Maybe you are looking for