My daughters ipod got locked from too many tries with the wrong password,

now when we connect to itunes, as it states, it will not actualy connect and ity is a vicious cycle... it's making me crazy...Help!!!!

Place the iPod in recovery mode and then restore via iTunes on the computer. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • TS2446 my ipod touch locked after several attempts with the wrong password. how to i reset?

    my ipod touch locked after several attempts with the wrong password. how do i reset the password.

    If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • What do i do if the phone locks me out due to using the wrong password

    what do i do if the phone locks me out due to using the wrong password?

    Do you mean the lock screen? If you have forgotten the password you have to restore the device and delete everything. Before you say "that's dumb, apple!" be happy it's not possible to hack because if someone stealsyourphone at least they can't hack it.

  • TS3682 I have tried to restore me iPod that is disabled due to typing in the wrong password too many times. iTunes keeps giving me a box saying that it can't connect because I need to type in the passcode on the iPod (which I can't) what do I do now?

    I have followed the steps provided by apple to restore an iPod touch. It is disabled due to having the wrong password entered too many times. When I get part way through the restore process on my computer it pops up a box saying that it can't restore until I enter the passcode into the iPod. I have tried this same process over 5 times now and keep gutting the same results. It is my kids iPod and he has only had it since September. Someone please help me before I throw the thing through the window and my kid strangles me!!! Thanks!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My Ipod is stuck on a white screen with the wrong time and a lock. computer doesn't recognized my Ipod..also gets hot when connected to charge..any ideas on how to fix this? Thank You

    Hi
    My Ipod nana...has frozen up and working. It shows a white screen with the wrong time and a lock symbol. When I connected it to my computer, it didn't show up. Back of Ipod gets really warm..Any ideas on how to fix it? Than You

    If it happens again and the reset (home + power buttons) doesn't work, just let the battery drain; you'll know when the screen shuts off. Charge it back up and it should be fine. Frankly, I'm surprised this worked for you. Usually I hear people with this problem say that holding both buttons doesn't work, and they have to do the battery drain.
    If the issue is incurable next time, you have a one-year warranty from the date of purchase.

  • I locked myself out of my ipod touch for 60 mins then actually typed the wrong password in again.  Now it is telling me to "connect to itunes".  I am unsure how to do this.  I am unable to use my ipod at all now. Please help.

    Hi,
    Due to my brother locking me out of my ipod touch I had to wait an hour to log in again.  Unfortunately when I did this, I, again put in the wrong password twice more, each time locking me out for a further 60 minutes.  On my 3rd attempt to log in the wrong password was entered again.  This time though instead of logging me out for another 60mins it now tells me to "connect to itunes" but I have no idea how to do this and I am now unable to use my ipod.  Please help.

    See Here  >  http://support.apple.com/kb/HT1212

  • When trying to send a photo from iPhotos, I accidentally entered the wrong password.  It tells me that it doesn't recognize my password, but doesn't enable me to re-submit the correct one.  What should I do?

    I'm trying to send a photo from iphoto - but apparently I entered the wrong password, and now it does not give me the opportunity to resubmit my correct password - it only tells me that mine was wrong and will allow me to cancel but not correct.  I tried to cancel and start over but it still doe not let me re-enter my password.  Is there some "command" that will help me?

    iPhoto Menu -> Preferences -> Accounts ->
    Delete and recreate your email settings.

  • HT4061 My new iPad Air is locked from too many attempts to log onto it.

    The red power slider is not working.  I installed iTunes and have no backup for the iPad yet.  I tried plugging the USB into the PC and holding the upper shutdown/wakeup button and home button at the same time.  When I saw the Apple icon I kept holding the home button as suggested and simultaneously plugged the other end of the USB cable into the iPad.  I got a message from iTunes saying I could not connect to the iPad because it was locked with a passcode and You must enter the passcode on the iPad before it can be used with iTunes.  I did go on Apple and reset my apple password but I cannot get to any point where I can reenter this new password to unlock the iPad.  Any ideas how I can unlock my iPad?

    Yes. Before connecting to iTunes via USB cable, turn on your iPad, and unlock it (using passcode) and DO NOT TURN IT OFF before connecting it to your PC/Mac for Backup. After connecting it, Open iTunes on your computer, press the iPad logo on top right (or left: depending on what iTunes version you have) After pressing the iPad icon, press SYNC (you may have to scroll down a little).
    Then, just wait till it gets fully synced and backupped, then eject the iPad, (By pressing a triangle and a line icon) when hovering over the iPad icon on the PC
    Pressing the HOME and POWER at the same time when the iPad is asleep doesnt do anything special. Just try pressing the POWER button (top) for about 5 seconds to turn it on. If it doesnt work, press it for 7 seconds, or CHARGE it.

  • My ipod 5th gen has too many GB on the other, and now the rest of my apps and music won't download. What do I do?

    so I went to sync my ipod, and the computer says i have too many GB of space being used on my ipod for "other". I checked yesterday and there wasn't nearly that much space being used. What happened, and can i fix it? Thanks!

    What is the Other on my iPhone and How to Remove It
    An "other" larger than about 1 1/2 usually indicates that the "other" includes corrupted files.
    First try:
    "First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
    as recommended by:
    How do I get rid of "other" storage: Apple Support Communities
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Restoring iOS software

  • HT6048 MY PHONE WAS DISABLED TOO MANY TRIES WITH PASSWORD NOW WHAT IT'S NOT CONNECTED TO A CARRIER

    Want to gift my old 3g to a child but forgot my password. too many attemps, now disabled. Phone is not currently with a provider

    Hi, Jeffreyjonsson. 
    Thank you for visiting Apple Support Communities. 
    As long as you have the previous carriers inactive SIM card in the device, process the steps in the article below. 
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Also, an active SIM card from the original carrier will allow you to restore the device as well. 
    Using an iPhone without a wireless service plan
    http://support.apple.com/kb/ht3406
    Cheers,
    Jason H. 

  • Hello my kids locked up thier ipad by entering the wrong password too many times and we cant reset it any suggestions

    HELLO THE KIDS HAVE LOCKED THIER IPAD AND IT IS TELLING ME CONNECT TOO ITUNES BUT IVE DONE THAT AND STILL NOTHING

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • My Ipod is disabled from my boys trying to figure out password...how do I get it back on?

    Help! How do I get it back on.  It says to connect to Itunes, but, that doesn't work.  No serial number that I can find......it says on Itunes that it can't connect to the Ipod because it is disabled!! 

    Oh! I can help you with that! Since you know your passcode, all you have to do is sync it to the last computer you synced it on! Once you plug it in, it will be enabled. But if you don't know your passcode, then I don't know what to tell you. If it does not work, call the Apple store. They can help you. ;) Good luck!

  • HT1212 ipod touch disabled due to too many tries on password.  tried to restore through itunes but says I need newer version for software.  now what?

    ipod touch disabled after too many tries with password.  tried to restore through itunes but says we need latest version of software.  now what?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod got locked

    my son forgotten his passcode and now his ipod got locked. Pls help!

    Connect the iPod to its syncing computer and restore via iTunes.  If iTunes asks for the passcode and you can't enter the passcoe or you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • HT1339 My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    My Ipod is locked since my daughter tried too many times trying to put the password. Now it says " iPod is disabled" connect to iTunes, but when I connect to iTunes it says "Please enter the password to access"

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

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