My daughters Ipod touch 2nd generation has been freezing today.  We have updated, restored etc and will not play any music as in no sound coming from it. It is almost fully charged and played ok 2 days ago. Any suggestions?

My Ipod touch 2nd generation has been freezing today.  We have updated, restored etc and now it will not play any music - as in no sound coming from it.  It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?

So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.

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