My daughters ipod touch is disabled because of a wrong passcode. I have tried many times to log onto to Itunes and it will not help without a passcode and is not recognizing the itouch as a device, but the USB is functional. Do I need Itunes to fix this
My daughters ipod touch has been disabled because of a wrong passcode. After 2 days of trying to get into Itunes, it will not help without a passcode and is not recognizing it as a device even though the computer is recognizing the USB. I know I have to do a complete recovery, but can I do this without Itunes (or Icloud)?
You cannot do this without itunes on your computer
Similar Messages
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my daughters ipod touch says disabled. went on help, did the sync, cant find the asst that asks me to restore.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My ipod touch is "disabled" because I forgot my password and have tried to type it in too many times. I have not ever synced it to itunes or backed it up. Is there a way for me to back it up before I restore it back to its original state?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New -
My daughters Ipod touch is disabled for 22,427,950 minutes. Does anyone know how to fix this problem? The screen also goes to black when using it, even if battery is fully charged.
Thankshttp://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.
You need to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
Sorry, you've already lost all data on your phone. -
hello i was updating my ipod 5 to ios 8 and when it was in the middle of updating it came up that i had to connect to itunes and i have done so and its telling me to restore it and i have tried many time to and its not working. So what to i do??
What exactly happens when you try to restore via iTunes?
Error messages? -
How can I get updates for Photoshop CS5 to download to my new Mac book pro where CS5 is already installed from my original disk? I have tried many times over 2 days. I get the same error messages re downloading error. I successfully downloaded the current version of Adobe DNG Converter & it installed perfectly. Help please!
The Adobe auto updater is highly unreliable.
You need to look for and download the update yourself and then manually apply it as per the detailed instructions on the download page:
Adobe - Photoshop : For Macintosh
~~~~~~~~~~~~~~~~~~~~~~
Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh -
I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on. the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
Please could you help outHello,
please have a look at the different sys-requirements for example:
AI: http://helpx.adobe.com/illustrator/system-requirements.html
PS: http://helpx.adobe.com/photoshop/system-requirements.html
(LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
You will find the same explanations for your other programs.
Hans-Günter -
Can you please help in downloading Adobe Reader - I have tried many times but just cannot. I have Windows 8
Hi deaconb62772367,
Please try downloading using this direct Link: ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.10/en_US/
Do let me know if this helps
Regards,
Rahul -
On my iphone 5 i am not recieving some texts or calls. if i restart they sometimes come in then but often they never arrive? Anyone know how to fix this? network is Voda
Hi scoop1979,
Thanks for visiting Apple Support Communities.
If you are not receiving calls and text messages reliably on your iPhone, I would start with the troubleshooting guide found at this page:
iPhone: Troubleshooting issues making or receiving calls
The steps mentioned there can resolve many issues with cellular service.
Best Regards,
Jeremy -
I have an iphone4 currently running on iOS 5.1.1 and while updating to ios 7 it shows an error 3004 and I have tried many times forcefully also as per apple discussions but I can't update so help me.......
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US
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I have tried many times to reset my apple pw, it says email sent but I don't receive it.
Where do I go from here.Hey Sharon,
ive been trying to reset one of our employees' acccounts since last thursday,
after several failed attempts. My case was escalated.
I've since been told (today) directly by itunes/account/apple id - support, that they can't reset our password,
due to a system update. -
TS1363 my daughters ipod touch is disabled she does not remember passcode.. how do i restore it?
My dughters ipod touch is disabled.. she does not remember passcode.. How can I restore it??
Hello mendee22,
Sorry to hear that you're daughter is not able to remember the passcode on her iPod touch. I found an article with steps you can take if the passcode on an iPod touch is forgotten:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?
So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.
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