My daugther's ipod only displays the apple on the screen and we cant get it to do anything  can anyone suggest what to do please?

my daughter's ipod only displays the apple on the screen and we can't get it to do anything. any suggestions ?

tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
http://support.apple.com/kb/TS3281

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