My deactivation button is grey, like when you can't click it in the drop down, how do i deactivate now??

I desperately need help!! my old laptop is about to die, it barely moves, i cant load anything at all, the most i have is photo shop open on my browser and i went to Help>Deactivate like i always do when I get a new computer, but it won't let me select the deactivate button. Does anyone know why it's doing this or how to fix it? I need photo shop on my new computer and I can't afford to buy another, and this one needs to be transferred onto this computer.

Don't bother. Contact support to reset activations when the time comes.
Mylenium

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My deactivation button is grey, like when you can't click it in the drop down, how do i deactivate now??

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