My desktop App for Story  has malfunctioned and I am no longer able to access the files that were on it, how do I save those documents and reinstall the app?

I have a Story + desktop app for Adobe on my hard drive and it was supposed to sync up to my online app (or cloud) however it never did and now I cannot access my desktop app, nor the important files that were on it.
__I.E. when I try to press the [Sign In] button, nothing happens.
So I figured to find those files elsewhere, copy them somewhere safe then try re installing the app again.  However, I cannot find those files anywhere on my hard drive.

Adobe Story stores its local files on the following location:
On Windows,
1. Open Windows Explorer and type '%appdata%' in the address bar
2. Make a copy of 'com.adobe.AdobeStory.<some-number>' folder. This folder contains Story's local data.
On Mac,
1. Open Finder.
2. From 'Go' Menu, open 'Go to folder'
3. Type '~/Library/Preferences' and hit enter
4. Make a copy of 'com.adobe.AdobeStory.<some-number>' folder. This folder contains Story's local data.

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