My Desktop T770 UK does not play a DVD

When I try to play a DVD states "requires a decoder " This is a Media Centre burns and plays DVDs

Are you referring to Windows XP Service Pack 3? I would uninstall and reinstall the media program you are utilizing, since it worked without a decoder originally. I would also like you to attempt the same task on a secondary media program, to pinpoint the source of error.
If the program really requires a decoder, you can download all decoders and codecs from the Internet. For example, you can download all of them for Windows Media Player. By downloading and applying all of them, the issue should not arise, unless working with a file format that is not supported by the program.
Please respond with your results as soon as possible. I will continue to research this issue.
Mario
I worked on behalf of HP.

Similar Messages

Video does not play from DVD

On my iMAC with Mountain Lion, I exported a Video from iPhoto to the desktop, put it into a burn folder, and burned it to a DVD. When I open the Video on the the DVD, it loads as DSCN0097.AIV. When I click on the play button, I can see the progress line moving but it does not show the Movie. What did I do wrong?

You need a vided DVD authoring applicatin like iDVD. If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailier like Amazon.com: ilife 09: Software or eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar. Select Size = Medium or Large.
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
OT

DVD drive does not play some DVDs properly

Hi,
My Macbook was purchased in 2007; So it is a bit old. I haven't used the DVD drive very often.
I bought two new DVDs from Amazon recently. However, when I played them in my Macbook using DVD Player, the disk pauses and skips very often, making it impossible to watch the DVD. In addition, the Player would display the "Skip over damaged data" warning.
I thought it was a problem with the software (DVD Player); so I installed the VLC player. Problems occurred as well. Disk would pause and then simply stop (the screen closes).
I thought that perhaps it was the problem with the Amazon DVD disk. So I played some other DVDs in my Macbook, with both DVD Player and VLC Player. There was NO problem at all with the other DVDs.
Then my conclusion was that the Amazon DVD was faulty. I requested a replacement, which they sent to me promptly within a day.
However, the same problem occured. The replacement DVD would not play properly in either DVD Player or VLC Player in my Macbook. It would pause and skip very frequenntly.
Now I began to suspect that maybe the Optical Drive was faulty. So I brought the DVD to my school and tried to play it in two computers: one PC (with VLC); the other Mac (DVD Player). To my surprise, the DVD played flawlessly in those two computers.
Now my conclusion is that the optical drive of my Macbook is faulty.
However, after doing some preliminary research on the internet, I find that replacing the internal optical drive is a difficult process. The alternative seems to be buying an external drive. But there seems to be concern about booting the computer (when the need arises) from an external optical drive.
Questions:
1. Is my conclusion justified? (That I have a faulty optical DVD drive)
2. If the optical drive is faulty, then why do some DVDs play with no problem in my Macbook?
3. Would you recommend replacing the internal drive or puchasing an external optical drive? What are the advantages and disadvantages to both?
Thanks a lot!

Thanks again. I went ahead and deleted the DVD Player folder and the plist file.
The result is that it appeared to temporarily improve the playback of the DVD. For the first two hours, the DVD paused considerably less and each pause was of a relatively short duration. There was much less skipping. So the playback was almost tolerable, if I lower my standards.
However, after two hours, it reverted to its old ways. The pauses and skipping became so frequent and long (as before) to make the DVD simply unwatchable.
I don't know what to make of this.

DVD does not play on DVD-Player

the first time this happened to me:
I built a DVD (it is just one videotrack!)
It plays on the Mac, but as soon as I put it into my player,
it does not work.
Does anyone have an idea,
what I might have done wrong/what could be the reason?
Thanks for any help!
Swantje

I think I did not make a HS SVS.
I have to admit, that I don´t even know, how to do this.
(I am working with DVD Studio Pro 3.
Is this possible with this version?)
What do you mean by ´first play´?
I am working with the german version and there
I can define the ´starting funktion´.
I did choose the track.
In fact the DVD is just consisting of this one track
that it starts with when you put it into the DVD player/into the computer.
I encoded the video with compressor and I used a preset that is already in the menu (less than one hour, high quality)
The audio I encoded with A-Pack.
So far I had the best ecperiences with this.
As I said, the DVD consists just of these two assets:
the video with the audio it goes with.

DVD Player does not play a DVD

My DVD player can play commercial DVD without any problem.
I use a DVD Video Recorder to burn a DVD. I finalised it confirmed it can be played in my Windows PC PowerDVD version 6 OEM edition.
When I put it in my PBG4 superdrive, the DVD Player could be launched automatically. However, it says "Supported Disc Not Available". Checked Disc Region is 1, 2, 3, 4, 5, 6 and my Drive is in Region 3 with 4 changes left.
Any idea?
PowerBook G4 1.5GHz Mac OS X (10.4.6) DVD Player App version 4.6.5, Framework version 4.6.6

If you burned a DVD-RW, the DVD Player might not recognize it. In this case, use a different brand of DVD-RW or a DVD-R disk.
(12472)

My burned dvd does not play in dvd players

I created an iMovie and it is about 73 minutes long. I had no problems sharing it with iDVD, choosing a theme, and getting it to burn to a disc (it did take quite awhile, but it eventually got there!).
After iDVD finished burning my project, I went to test it out on the family DVD player. It plays correctly until about 20 minutes into the movie and then the picture starts to get all pixel-y and skip. The disc isn't dirty or scratched. I then put the disc in my old Powerbook to see if it would play, and it does.
So, my question is: Why will my DVD only play on computers and not in an actual DVD player? Does this seem fixable, or am I stuck watching my movie on a computer screen?

Hi Rochelle:
Welcome to discussions.
You would probably do better saving the project as a disk image. (Read this from Len Goff):
Suggest you create a disc image and then burn the DVD. File/Save as Disc Image...
http://docs.info.apple.com/article.html?artnum=164927
This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Toast to burn the DVD. Disk Utility to burn the .img file. Usually, you can select a burning speed in Disk Utility.
There are variations to this process based on which OS X you are using...
Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (maybe the .img) in the left-hand window. Click the Burn icon. A new window should drop down and your SuperDrive tray will open after clicking the Burn icon. Insert a recordable DVD. (Verbatim DVD-R preferred by me.) Click the Close button. Wait. Select a burn speed. If you hold your mouse cursor over the pop-up it says: "Select a slower speed to work around burn failures," so select 4x or slower for best results. Then click the Burn button.
-->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and did change in Tiger.
Also, you can use DVD Player to play the virtual disk to check your iDVD project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD Media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
http://docs.info.apple.com/article.html?artnum=93006
Sue

Burned DVD plays in computers, but does not play in DVD players

I found a discussion of a similar problem from back in 2010, but in that thread the only reply was suggested burning at 1x and trying different media. There was no further correspondence so I can't tell if that suggestion resolved the issue. I tried burning again at 1x and using different media (we're using Verbatim) without success, so I ask again.
The problem is with menu navigation in DVD.
The main menu has the probelem. It has four buttons arranged in a 2x2 square that send viewers to 4 submenus. Each submenu has three buttons - play without subtitles, play with subtitles, return to main menu.
In any computer (we've tried it in 8: MACs and PCs) navigation of the main menu works perfectly using the mouse (although not the up/down left/right buttons on the keyboard... is THAT normal?).
But in the four DVD players in which we've tried it we cannot navigate to the button on the lower right using the buttons on their remote controls, although the other three buttons work just fine.This happens in our ancient $29 DVD player, in our brand new $1,000 blu-ray player and in everything in between.
I've looked at the programing and cannot find any difference between the buttons that work and the one that doesn't. The design preview perfectly and to add confusion a previous version of this disc (I had to link one timeline to new media) plays perfectly in any player.
I'm stumped. I'd be panicked except for the fact that, post sign-off, the client has decided to make just one more little change in the video, so I have another couple of days.
Thanks, JP

Misters Simon and Jones - THAT WAS IT !!!
I'm a newby and self-taught with a long way to go.
I had stumbled across this screen while working on another project weeks ago, but at that moment I was working to deadline and did not pay the least attention to it. Of course, when I tried to go back to the screen I hadn't the faintest idea where it was or what the screen/process was called and, so, had no way to look it up.
It wasn't until you said "Button Routing" that it clicked. THAT sounded like it was exactly the problem, so I trolled HELP and found the answer. Thanks for the very useful stab in the dark.
My test DVD hasn't finished burning, so I'm not absolutely sure myproblem is solved, but I am very confident you have directed me to the solution.
I'm working studio production today and through the weekend, but before I go incommunicado for 4 days, I wanted to say "Thanks a bunch".
JP

DVD drive does not recognise CD/DVD

Ok. SO recently my G42-230US notebook computer just does not play CD/DVDs. The drive opens, the green light appears on the side but when I go to my computer, my DVD/CR ROM drive does not appear. Can I get some help with this problem?

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive is now working.
If the drive is still not working, from the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, from the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

MOV video does not play

Hello guys,
I have posted a H.264 video clip on my website. It's size is 31 MB. It had played great when I was testing it from my desktop, but once I post it, it does not play. "Q" logo shows up, then the very first frame of the video shows up, but that's it. It does not start to play. Here is the link:
http://www.icebergfilms.com/Video_files/demo1.mov
Any idea what I do wrong?
Thank you so much

Hi Kirk,
reason I am doing all these conversions is to achieve the smallest file possible for internet streaming in shortest period of time. I am exporting my video from Final Cut Pro timeline as QT movie. Then it goes to Compressor to be converted to ProRes to make it progressive and to change frame size. Resulting file goes to Compressor again to be converted to H.264. ProRes is an intermediate codec saving a lot of compression time.
I am trying to check settings during last conversion (from ProRes to H.264): Make it Fast Start and change the audio to AAC. But even though resulting file shows that video is AAC, the file is not any smaller at all. And video does not upload any faster with Fast Start on. So obviously, I am doing something wrong.

Profile ringtone does not play.

Sometimes the ringtone I have set for the profiles does not play when a caller rings me. I have set the rintone as the same for all profiles (Classic phone), and sometimes that ringtone plays, but not always for every contact. Sometimes the phone plays 'Spirit' instead, and I have noticed that if I edit any of my contacts (that have not had a special ringtone given to it), the ringtone is 'Spirit', so what should a contact show in the ringtone selection part, if no special ringtone has been selected by me.

Hello markjb,
You can reset the Sound Profiles database back to default by using the BlackBerry® Desktop Software as shown here:
How to clear the user content databases from the BlackBerry® smartphone
http://btsc.webapps.blackberry.com/btsc/KB10167
Once you have reset the database all ringtones and notifications would be set back to default and then you can change the profiles ringtone to 'Classic Phone' .
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Video does not play: "Either windows doesn't support the item's file format......"

Error message
"Either windows doesn't support the item's file format or the content doesn't match the extension"
I have both a Yoga and a Thinkpad 2. The Yoga is running Win 8 and the Thinkpad 2 has 8.1 Preview.
I have copied multiple video files which are in either .avi or .mp4 containers.
Some will play and some will not. I have installed all sorts of codec packages and players and the problem is the same. I though it might be a container problem so I tried to convert the file and the converter I used did not work.
Searched the Internet and nothing really useful was found.
Then I discovered a common thread. In the files that played, the codec information displayed when checking in properties and the ones that did not play, did not have the information.
I have a video file on a USB flash drive and checked the properties and the information was there and I could play it from the flash drive. I copied it to my desktop and the file would not play. In checking, the codec information was not present.
There seems to be an error in copying files where the requisite codec information is not being transferred.
I have tried this multiple times and multiple permutations of transferring. Sometimes it will play from the desktop and will not play after transfer to the microSD card.
Each time when it plays, the information is there and each time it does not play, the information is not there.
Sal

The problem is the period at the end. This system assumes it
to be part of the url. I should have put a space and the end of the
url before using a period to close the sentence. try this one:
http://www.aaew.org/intro.swf
http://www.scofieldministries.org/webtest/mv1.swf
http://www.scofieldministries.org/webtest
Please note that just the home page and supporting files have
been loaded to the test server.
Thanks,

Sample music does not play past 10 seconds?

I am hoping someone can please help.
When I am trying to listen to/sample music on the iTunes store, the sample song will not play past 10 seconds or a little more sometimes. Some sample tracks play just fine all the way through the entire sample time allotted (1 min. 20 sec.) It does not matter if I am logged into my iTunes account or not. It does not matter if I am using my desktop or my laptop (they are not linked on a network). I have taken both devices to Geek Squad to be checked; both are fine.
Have tried to resolve the issue with the help/support of iTunes professionals and they are not able to help. They gave me a telephone number to help for further assistance however, I do not wish to pay $49.99 for help. I never had any issues prior to about 3 months ago maybe..?? Cannot recall downloading any new software, etc.
Sometimes if I purchase a song that does not play the full sample (1 min. 20 sec.) the purchased song will not play in full either. I can email iTunes and they will re- download my purchase which plays properly after I have to download it again. It's not a HUGE deal, but it's EXTREMELY annoying.
No one can seem to solve this stupid mystery. Pleeeeaaaassseeee, someone save me. Many thanks.

What're you using to playback the MP3s? Is this Creative Mediasource? If so does it playback with WinAmp, Foober 2k or some other program?
Some versions of Creative Playcentre had a preview option which played the first so many seconds of an MP3. However you have an Audigy 2 ZS which is unlikely to have Playcentre.

DVD DOES NOT PLAY - WINDOWS MEDIA PLAYER OR VLC PLAYER

I have Windows 8 64-bit OS with latest updates. I tried to play a Zumba fitness DVD, however, it does not play in Windows Media Player or VLC player. I receive an error, Unknown Disk. Other DVDs do play.
I tried to play the DVD in Linux (Videos) and I also received an error, however, I could easily resolve the problem here as it was determined that the disk is protected and I downloaded the fix for Linux.
How do I resolve the problem in Windows?
Kind regards.

Hello,
I found a solution here: http://answers.microsoft.com/en-us/windows/forum/windows8_1-pictures/cant-play-copy-protected-dvds-anymore/44c8f028-212f-4ef4-900f-984e763e1c00
I posted the information here:
This is could be due to the DRM (Digital Rights Management). Let’s try these steps and check if it helps.
Rename the DRM folder:
Step 1:
a. Start Windows Explorer. To do this, press Windows key + E from desktop.
b. Click on View and place a check mark on Hidden items.
Step 2:
Locate the DRM folder on the computer. Typically, the DRM folder is located in the following location.
a. C:\ProgramData\Microsoft\Windows\DRM (where C:\ is the system drive).
b. If you are not able to rename the DRM folder because of Access Denied error, you will have to take permission of the folder.
Refer to this section "Issue 2: I'm unable to access, edit, save, or delete files and folders" from this link to give proper permission to the folder.
http://support.microsoft.com/kb/2623670/en-us
Steps 3:
Reset the DRM security component.
To do this, visit the following Microsoft Web site, and then follow the steps to upgrade the DRM security component:
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
Note: Access this website via Internet Explorer.
For more information, refer to the link.
Windows Media Player DRM: Frequently asked questions
Hope this information helps. If you have any concerns, please let us know.
Just so you know, You posted in the incorrect forum. You should have posted this question under Windows 8.1 Forums to receive the proper support. However, I hope my suggestion helps.
Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

When trying to creat a desktop icon, it does not go to the URL.....instead I get 'script' and not a website......the script has http//etc but I am not directed to the website......I previously had IE 8 (on Vista).....is that the problem...

Question
When trying to create a desktop icon, it does not go to the URL.....instead I get 'script' and not a website......the script has http//etc but I am not directed to the website......I previously had IE 8 (on Vista).....is that the problem?I do not have any installed plugins....at least none that I know of.....remember I am a new user......Basically, the desktop icon is not going directly to the Mozilla FF to get me to the web site I need to go to.....FF works when I use the Mozilla FF icon.....just not the icons I create.....THANKS!!! I have also tried reinstalling FF and get the same results.....HELP!!!

The address beginning with file:/// denotes a saved file (local file). The file may not be present. You can try dragging the site icon of this page on the left edge of the location (Address) bar and release it on the desktop. Please try opening it. If it still shows an error it could be a problem with the system's zone permissions. You can try setting each zone in the Windows Control Panel or IE > '''Internet Options''' > '''Security''' tab to '''Default Level'''.

When I click to open Mozilla icon on my desktop, the page does not open & I cannot access it unless I type it in an Internet Explorer page?

When I click to open Mozilla icon on my desktop, the page does not open & I cannot access it unless I type it in an Internet Explorer page? When clicking on the Icon sometimes it will flash to the right of my desktop screen but does not open for access.

Hi Dave, thanks for your answer.
I have tried a several times to repairing permissions, restarting the mac, relaunched Finder, but no difference.
I copied the download folder to the dock...there I can open the files, but not deleting them or copying them.
When I open finder, then I click on the folder Download, after a while of thinking, it throws me out and back to the desktop.
already tried to sign in with the guest user account, then I am able to open the download folder.(but not seeing my files)
When I am trying to change the download folder in Safari, it also throws me out and gives me a error report ,for sending to Apple.
I think it's a settings fault or i think my download folder is locked. Almost desperat, already called support center,
They couldn't help, for free, due the 90 days free online help i have reached. If I want to solve this problem, they could try it , but it cost me almost 50 euros.
hope there is someone, who's knowing this problem.
By the way, I think it also could be that I dragged some downloaded music to the desktop, and dragged some folder that has the settings. Now its changed???
Or I was downloading something, and deleted the files in the download folder while it was unpacking and reparing the files.
It's not easy for a beginner Mac user (3 months) to already solve this problems.
Can you follow me? And seems this problem familiar to you?
Thanks in advance

My Desktop T770 UK does not play a DVD

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