My develop module is saying that I need to renew membership when I just bought the software and my trial is the only thing over. What do I do???

MY develop module is saying I need to renew my membership but I just bought the software. My 30 day trial is over, shouldn't I be able to still work because I bought a whole year's subscription???

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I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

I purchased Acrobat Pro but I'm unable to use it. Whenever I try to open it, it says that I need to renew my membership for Creative Cloud... Thanks for you help.

Hi,
Please refer to the help document below:
Creative Cloud Help | "Renew your subscription" window appears when you launch a Creative Cloud application
Regards,
Sheena

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9." I'm on v32.

Icon maker will not install. Says that I need "Photoshop version32 in range of inclusively between 13.0 and 13.9. I'm on the latest version as at last check. What am I doing wrong?

Nobody can tell you anything without proper system info or other technical details.
Mylenium

ITunes is saying that I need to download 64bit when I have already gotten 64bit.

iTunes has quit recognizing both of my iPhone 3gs. It says that I have to download 64bit nut I already have 64 bit. I uninstalled & re-downloaded iTunes 64 bit only to still recieve the same error message saying that I need 64 bit. Help!!!

You need to do as the message says and contact iTunes Support, which you can do via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My Microsoft Silverlight just stopped working. It says that I need to reinstall so I deleted all of the files and then tried to reinstall. Now it says that a newer version of silverlight exists already but there are no versions of silverlight in the drive

What should I do?

Those instructions are somewhat out of date. There is no WPFe.plugin. Even these instructions are out of date.
There seems to be two of these "how do I remove and update silverlight" threads going on at the same time. Here's a link to the other one.
I was recommending the same thing over there as here with the same lack of results. So I'll repeat here my last post in that thread not knowing at the time I am writing this whether that suggestion will work:
I only have one idea left. After that you need to do some google searching on "uninstalling os x silverlight". Apparently this has caused problems for a number of folks.
Remove the following two installer receipts:
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.bom
/private/var/db/receipts/com.microsoft.installSilverlightPlugin.plist
/private/var may be invisible on your system so use the Finder's Go To Folder and type (or copy/paste) /private/var/db/receipts/ and click the Go button.

I created a file yesterday in Pages version 5.1. Today when I went to open the file a box popped up saying that I needed a newer version pf Pages to open the file. Any thoughts??

I created a file yesterday in Pages Version 5.1. Today I went back to open that file and a box popped up saying I need a newer version of Pages to open that file. Any thoughts??

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

I bought a movie (Avengers hd) but it can´t no longer be played in my itunes, it says that it needs a hdcp screen, but i´ve played it before, and if i want to download it again it´s requiered payment

Hi guys, hope u can help me, i bought a movie from itunes a few months ago, and i´ve played it before in my laptop (Toshiba Satellite L755D) with windows 7 home premium, i have my Bill in my e-mail, but when i try to play it now, it won´t! a message comes back with a legend saying something like this: "To play avengers hd you must have an integrated screen that allows hdcp" but i´ve played it before tons of times!!! whats wrong..? and when i go to the store and point an error on the selected item (avengers hd) it says that my search has no results!!! please help me :-( is not fair that i spend almost 20$ for something that it´s just not working anymore!!!

Movies are not always available for redownload. Is there a reason why you deleted it instead of simply transferring the purchase to the computer and then removing it from the iDevice?

Help help help help. I just mistakenly deleted a Note from the Note App that I need. I don't use iCloud. The only place I have the Note app is on my iPad and my iPod. What can I do? Is there any help for this?

Help help help.
I just deleted a note from the Notes App form my ipad3. I don't use iCloud. The only place this note was is my iPod and iPad. Is there any possible way to recover this note?????
Thanks in advance

Thank you sberman, yes the first thing I did was check my iPod. Instant synching works great between the iPad and iPod, so it was deleted there as well. On both devices I have my Notes account to the same account.
I ashamedly have not synched to iTunes for ages. After I calmed down I realized that most of the info on that deleted Note I had copied and pasted from an excel file in November. I'm in the process of doing that again, and am only out the recent info.

I am trying to update my itunes but continue to get a error message after download is complete. The error is say that i need to have apple application support downloaded for the itunes to work. What do I do?? Shouldn't apple application support be there?

I am trying to update my itunes on my pc. After the download in complete, there is an error message telling me that Apple Application Support needs to be installed for Itunes to work. What do I do?? I've already unistalled and install the download four times and installed WinRAR. Still no success.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

HT1390 I got a hulu plus, I was able to see tv shows but now is not loading up any. Call hullu but they say is a problem with apple not them can u help. I also try to go to the apple store but is saying that I need iOS 5 to up date, I have the first IPad.

I am having problems with hullu plus, to wach tv shows or any, I call them but they say the problem is with my iPad, bur I used to wach with no problems do you have any suggestion. On wath to do?

Update your iPad to iOS 5.1.1. Connect your iPad to your computer, launch iTunes then click on the Check for Update button.

I just bought my iPad Air and I'm trying to use iBooks but it's saying that I need iOS device with iBooks. I downloaded the app but still can't open the book

How do I enable my iPad Air to use iBooks

You should download and install iBooks first and then buy books from the iBooks Store. You worked backwards. Where did you but the book? Or where did you download it from?

I just bought the MacBook Pro 13" and it says I have Adobe Lightroom 5, but when I try to register it and put serial number , it only has 6 boxes. Do they mean serial number of my computer because thats 12 digits

I'm trying to register Adobe Lightroom 5 on my new 13" MacBookPro Retina. When they say type in serial number , theres only 6 boxes. My macbook has 12 digits so I can't advance to next question. what am I doing wrong. It sayd that the adobe Lightroom 5 is on this macbook pro...Can someone help ?

Did you buy this directly from Apple or from elsewhere. I've never heard of Lightroom coming pre-installed so it sounds like you MBP might not really be "new."
Enter your serial number here to check the support status and see if the computer has been previously registered:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If you did not buy it from Apple and that site shows any purchase date other than yours (± a few days), return the computer to the fraud perpetrators who sold it, get your money back, and buy directly from Apple next time

I keep getting notified that there is an important update to Firefox that I need to install but when I click on the icon all that happens is a message that I am connecting to the update server but a connection never happens

I keep getting a message stating that it is critical that I update my Firefox. I click on the update icon and a software update box shows up and tells me I am connecting to the update server but the connection never happens. I have left it running for hours but no connection ever occurs. Should I ignore this or do I need to go to your website and download from there? I don't want to lose my current settings.

In the Task Manager, make sure to check both the Applications tab and the Processes tab. On the Processes tab, Firefox may have two different components running: firefox.exe and plugin-container.exe. Well, in 3.5.11, it would be only the first one.

HT4623 My iPad mini says that there is a connection error when trying to go on facetime and I have done all the troubleshooting

I can't get on facetime. It says there is there is a connection error, and I have tried all the troubleshooting.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I need to type in or copy/paste words from other languages (cyrillic for example) but when I do it the only thing I get is a "????????" instead of the word I want to type or insert. What should I do?

That happens when I don't know how to write so I copy/paste words from other languages, it also happens when I copy words in other languages written in a Word document, and then paste it on a website using Mozilla. This doesn't happen when I use Internet Explorer.

Well you second post was the correct question because I was going to say you got a second hand macbook pro, didn't change anything, and expected mail to work with your ISP. The mail settings were thus those of the previous owner. So you are correct to ask what your ISP's settings should be.
Unfortunately I can't answer that. You have to get that from your ISP. They proably have a web page for it.
You need to know:
Incoming mail server (pop)
Incoming mail server login name
Incoming mail server password
POP port
Does is require SSL?
Authentication for using POP server (probably password)
Outgoing mail server (SMTP)
Outgoing mail server login name (probably same as incoming)
Outgoing mail server password (probably same sas incoming)
SMTP port
Does is require SSL?

My develop module is saying that I need to renew membership when I just bought the software and my trial is the only thing over. What do I do???

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