My device is missing in itunes

Usually there is a icon to the right of my itunes of my iphone but randomly its gone and when i go to devices on the file option it will not allow me to click the sync button. Please helppppppppppppppp

Follow the instructions from these support links depending on whether you are using a Windows based computer or Mac.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for OS X

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My device backups are missing in itunes.

I previously switched from iphone 3g to iphone 4g, my SMS, settings and many other options were not synced to my new phone.
also i tried to reach my device backup but it was missing all previous backups
what could be the problem and it fix, thank you !

Excellent news.
For anyone else with the same problem Troubleshooting issues with iTunes for Windows updates is a guide to reinstalling and Andrei Cerbu's post here and/or TS1538: iOS: Device not recognized in iTunes for Windows should help with connectivity issues.
tt2

TS2972 hi I have window 8. My iTunes will not see my iPhone, iPad or Apple TV. Firewall and setting all look fine. The little box that is on the lower right that allows you to pick a device is missing, thanks

hi I have window 8. My iTunes will not see my iPhone, iPad or Apple TV. Firewall and setting all look fine. The little box that is on the lower right that allows you to pick a device is missing, thanks

Windows 8 has not been officially released nor is it supported by iTunes.

HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.

There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards.

Airplay Icon missing from iTunes 11.0.2.26 (PC) and Genius Sidebar

After upgrading to iTunes 11.0.2.26 my Airplay icon is missing. I've tried the simple fix that reportedly works where you switch to mini player, see the Airplay icon and then it stays when you switch to normal mode.
Firstly the icon does appear but it is grayed out and only pops up a volume control. It does not detect, display, or allow you to select output devices, Second, it is still missing from the normal size window.
This has been tried with and without restarting iTunes as well as reinstalling iTunes. I'd go for a downgrade but then it fails to work with the new iPads at all. I discovered that with my first iPad mini where it required an iTunes upgrade.
Genious Sidebar
I figured Id just downgrade to 10.6.3 to get the genius sidebar back afterwards. WRONG, it will not synch or do anything without the newer versions of the iTunes software. Genius sidebar was the best thing about the software and they kept taking it away, brought it back for a few versions, then took it away again. It was and remains my favorite way to shop for new music. The remaining so called genius functions are just plain lame.
Airplay Icon Missing from Itunes on PC
I can hit my Airplay devices such as Apple TV and Zeppelin Air with iPads, iPods, and iPhones. Just not from the PC Console where is previously enjoyed it the most. So I know the devices are fine. They are all on the same physical wired and wireless network. Even when I put the Zeppelin on the wired LAN there is no Airplay icon in iTunes on the PC.

Hi. just want to tell you i had the same problem Ipad--->tv working ok iphone---->tv also working ok pc home sharing not working and airplay icon in itunes 11.0.2.26 is missing. iam running windows 7 64bit
NOW! i can tell you in my case it was nothing to do with your router or antyvirus ip connection.
my pc is auto updating every sunday and icon has disappeared on monday i realized this fact and i have started uninstalling windows updates one by one after each uninstall i have restarted PC each time always run itunes and check if airplay icon is back. AND THER SHE WAS fiew windows updates uninstalled and icon is back in itunes
Now i can not remember what Update it was KB28 ..... something i didnt wright it down at the time i hope this will help someone.

List of solutions for airplay icon missing in iTunes 11 (windows)

It seems like there are a lot of problems out there with airplay and iTunes 11. I think it would be great if Apple or someone were to make some sort of diagnostic tool for airplay.
I am starting this thread in an attempt to collect some of the various solutions to the airplay problems. Hopefully, other members of the community will add other solutions that they are aware of.
Problem: Can't find the airplay icon in iTunes 11 for windows
1) make sure you are looking in the right place. The icon will appear to the right of the volume slider in the normal iTunes view. If iTunes can't find any airplay devices, this icon will not be present and the area will just be blank.
2) For me (iTunes 11.0.5.5), I did some system work in Windows 8 64-bit, and installed AdAware, and uninstalled it. I think this reset my firewall settings. The airplay icon was missing from iTunes but I was able to do airplay from my iPad over the network. I searched the start menu for "firewall", started "Windows Firewall with Advanced Security", and in the Inbound Rules list I saw that I had 5 entries that started with "Airport". 2 of them were disabled. I double clicked on each disabled rule, and changed the action from "Block the connection" to "Allow the connection". After hitting ok and doing this for both blocked rules, I restarted iTunes and the airplay icon appeared and everything works fine.
3) A popular solution which has worked for me in the past has been to switch the program to miniplayer view. There you will hopefully see an airplay icon. Some people say you should select each of the entries in the airplay list here in order to get them to "stick." When you switch back to normal view, the airplay icon should remain visible.
4) I have seen someone update their dd wrt (open source based) router firmware and had the problem go away.
5) Some have had luck unplugging their airplay device (ie: receiver) for a few minutes and then plugging it back in.
Please add to this list if you can!

Windows 7 64bit
iTunes 11.1.2.32
Apple TV (New Shape) / Airport Express 3rd Gen.
I've had the issue of no Airplay button for the past few weeks. Strangely, it appeared randomly, but never stuck around for too long before disappearing. However, from reading this thread i uninstalled my wireless driver, and reinstalled from a generic windows search, and also installed Apple's Bonjour service (did this one after the other) and restarted my machine. All seems fine now, and the airplay button is there.
Thank you all so much for your inputs in helping get a resolution. I hope this works for everyone else with the issue.
Dan

Why won't Apple Mobile Device Support install with itunes setup??

Why won't Apple Mobile Device Support install with itunes setup?? I keep trying to reinstall, and installs everything but Apple Mobile Device Support. How come. will someone please help me?? I updated windows, and thoroughly removed everything before i reinstalled itunes. I don't know why it's Apple Mobile Device Support isn't going on there. HELP! Is there anyway i can just download and install Apple Mobile Device Support by itself???!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Mobile Device Support won't install normally.
tt2

Apps missing from iTunes. How to recover?

Suddenly, about 2/3 of my apps are missing from iTunes. Basically anything I bought in the last 16 months or so - the apps I currently actually use! I searched the iTunes folder on my laptop and the apps are not there either. Just very old ones. I tried to re-download purchases that I had already made and I get a warning that I will have to pay for the apps. I'm besides myself frustrated right now. What am I missing in the instructions to re-download something already purchased? I dont want to re-purchase all the apps again. Help!
Is there a way to pull the apps from my phone and put them back into iTunes?
Any help is appreciated.

I can confirm that right-clicking on the iPhone or iPod and choosing "Transfer Purchases" will successfully download the installed applications back to the iTunes library.
One thing to be aware - if you click on the iPhone and then "Apps", you'll see that "Sync Apps" is UNCHECKED. DO NOT CHECK IT and resync without doing a transfer purchases first or else it will also wipe the apps from your device!

Apps missing from itunes file

My iTunes apps file was corrupted, and I restored what I could. But now a lot of the apps are missing from iTunes.
They're on my iPhone 4S, and various other Apple devices, but every time I sync my iPhone, the sync deletes the apps from my phone that it can't find in iTunes. I've re-downloaded them onto my phone, but I can't find a way to re-download them to iTunes. So the next time I sync to add music to my iPhone that I've purchased elsewhere and imported into iTunes, all those apps get deleted again. More hours spent downloading apps back to my iPhone and placing their icons where they belong. Very frustrating. And one old app that is no longer available from iTunes, but one that I use daily, is now only on my old iPod Touch - so I can no longer sync it, without totally losing that app..
This problem first started when I tried to update to iOS 8.3 from 8.2. The update failed for some "unknown reason", and I had to restore my iPhone to the backup made just before that update. The restore dumped all my apps and all my music. When I tried to re-sync my music, it only restored about 1/3 of the songs. So I've had to re-sync again, and again, trying to get all the music back on the iPhone. And every time, it dumps most of my apps.
My questions are: Is there any way to get the old, highly valued app from my iPod Touch back into iTunes on my Windows 7 PC? And is there any way to get the missing apps back in to the iTunes file on my PC from my iPhone?

Follow the instructions here or here.
(126337)

Library missing and itunes always said ipod connected to other library

Hello all,
I moved my music folder from my documents to hard disc. The reason is that my documents folder is connected to the office network.
Since then I have problems with my itunes;
- ipod is not recognisable by itunes
- my library is missing from the itunes.
I have tried to add music back from the music folder; but it seems that when i add the library when i am not connected to network, always lost when i connected to network; vice versa.
And everytime i add the library, my ipod is not recognised by the itunes, in consequences i have to re synchronised the ipod to the new library.
Please help to solve this problem. Thank you.

Verify that you have the right boxes checked to manaually sync. It sounds like you do not.
Managing content manually on iPhone, iPad, and iPod
Next would be to:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

When one or more family members who have been sharing one iTunes account wants to create their own iTunes account can they each upload the music/apps from the shared iTunes on their devices to the new iTunes account?

When one or more family members who have been sharing one iTunes account wants to create their own iTunes account can they each upload the music/apps from the shared iTunes on their devices to the new iTunes account?

Yes. I would clarify your statement about the "shared" iTunes Library though. If you want each iOS device to have its own music library, you should create separate user accounts for them. Read:
iTunes: How to share music between different accounts on a single computer
How to use multiple iPods, iPads, or iPhones with one computer

TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine. My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's. On the non-working Ipods, the Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
any help is appreciated. Chris4sail

Hello there, chris4sail.
The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm trying to sync my device to itunes. It keeps telling me to click the device button but for me it doesn't show up. I've already upgraded itunes. Also whenever I plug my device into the computer itunes never shows up. How do I make it do that? Thanks!

I need help with a few things....
1.) My ipod touch (5th gen) was doing what i believe was an ios7 update when i stopped it becuz it was taking forever. After that the screen just said connect to itunes. I've looked up how to fix it and i know it would work but there is a few things...I dont ever use my ipod for music. Just for apps and stuff and I have never connected it to itunes or anything. I need help making it so when i connect my ipod to the computer it starts syncing. But when I follow the directions for that, it says go to the device button and I dont have that option...Help!!
2.) In all the help videos, it says to do the slide to turn off thing but my ipod never lets me!! It does turn off though.
Theres a few other things. I need to know if this problem can be fixed if I can't find a way to fix the things i just said. Or if there is somebody that I can have repair it for me. Also if I have a warranty with Best Buy, I need to know if this could be covered. This was a gift from my boyfriend for Christmas and I use it a lot. I don't wanna have to buy a new one especially if this isn't a problem that can't be fixed. Thank you guys so much!!

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

I dont see the device section in my itunes

I dont see the device section in my itunes when i have my iphone4 connected to my PC

The following may help: Manage your auto-renewing subscriptions - Apple Support

My iPhone 4s does not appear on devices when connected to iTunes in my Mac

My iPhone 4s does not appear on devices when connected to iTunes in my Mac

Check to make sure you have enough free space to include the videos.

My device is missing in itunes

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