My device is not recognized in iTunes on my mac?

my device is not recognized in iTunes on my mac? Neither is my Ipad

iOS: Device not recognized in iTunes for Mac OS X

Similar Messages

  • When connecting my ipod i receive a message saying the usb device is not recognized by Itunes.  I have followed the troubleshooting suggestions and was not able to fix it.

    ITunes is not recognizing my ipod touch when I connect it to my computer.  I have followed the troubleshooting suggestions but it still does not recognize it.  Any suggestions?

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • IPod Nano 6gen not recognized by iTunes using a Mac, have tried all the tips.

    I've tried all of the tips on the site, nothing seems to work.  My Mac (OS X 10.6.8) can see the device and my iTunes updates as normal on other devices but the nano suddenly isn't seen by iTunes.  I've reset the settings, checked the USB, nothing seems to work. I'm also getting an error message that says Mac OS X can't repair the disk, its telling me to backup and reformat.  The resetting on the device should take care of this but it doesn't, the device is empty.  All software is up to date.  Any ideas?

    chris1571 wrote:
    I've tried all of the tips on the site, nothing seems to work.    Any ideas?
    Which ones?  Have you tried this one - iPod not recognized in iTunes and Mac desktop?
    Please describe in detail all you have attempted to do in order to resolve the issue.

  • My ipad is not recognized by iTunes on my mac

    Need your help gang.
    I connect my Ipad to my Mac and initialize Itunes.  From Itunes it seems it is not recognized.
    My UPS conx works as it shows the battery symbol and starts to charge (92% charged).
    My Macbook Pro is 10.8.3 and Itunes is ver 11.0.2 (26).
    On my windows pc it worked of but new to Mac and having this problem
    Any help would be greatly appreciated, thanks everyone,
    Barry Phillips

    Start with something very simple. Quit iTunes, restart the Mac and reboot the iPad.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that doesn't work, look here for other suggestions.
    iOS: Device not recognized in iTunes for Mac OS X

  • Ipad mini is not recognized by iTunes 11 on Mac with 10.6.8

    I want to synch music in iTunes that was ripped from CDs to an ipad mini but when I connect the ipad shows in devices but is grey and at that point iTunes is frozen, iPhoto opens and the pics on the mini are displayed  so the mini is being recognized as a camera, I close iPhoto and iTunes works if I disconnect the mini, I did the trouble shooting, updates and reboot of both Mac and mini, what else can I try?

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
     Cheers, Tom

  • IPhone 3G is not recognized by iTunes installed on MAC PRO

    I have attempted to connect iTunes after Mac Pro system restore with iPhone 3G, but iTunes does not recognize any connection from iPhone. When I plug iPhone into my MacBook Pro iTunes immediately recognizes iPhone and begins sync process. I restored iPhone software while on MacBook Pro, but did not sync MacBook Pro iTunes. With factory settings restored, I attempted to sync iPhone with Mac Pro iTunes and again iPhone was not recognized by iTunes iPhone connected via USB. Any suggestions?

    This link may be helpful.
    http://support.apple.com/kb/TS1591

  • IOS: Device not recognized in iTunes via wifi

    After updating my iphone 5 to ios 7.1, my device is not recognized in itunes for mac... obviously I have updated itunes too but the device still is not seen by itunes. I've tried to reboot both iphone and mac.. but still does not work... any tips?

    Have you tried to give your iPod  a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again.
    Have you tried different USB ports? Rebooted your computer?
    Uninstalled and then reinstalled iTunes? (You won't lose content if you uninstall)

  • Device not recognized by itunes

    Had to perform restore on iphone because icons were greatly enlarged & could not turn iphone off.  Iphone is backed up in external hard drive.  Since performing resture not device is not recognized on itunes therefore unable to restore.  All apps lost on iphone that are still on external hard drive.  Also when plugging phone into computer the window asking if I want to open it in another program does not come up.  Help please. 

    http://support.apple.com/kb/TS1538

  • IPod Help needed from serious Apple gurus - iPod Touch 2g 16g stuck in restart loop. Will NOT enter DFU or recovery mode, NOT recognized by iTunes on Windows or Mac

    Ok, so here's the not so sad story. I bought an iPod Touch 2g 16g through Ebay - so forget warranties. Luckily I did not pay much. The description said it was stuck on the apple logo, so I figured it would be an easy put into recovery mode and restore problem.
    Not so much.
    If you plug the iPod in and charge up the battery the LCD will come to life after a while with the apple logo, then it displays the spinning wheel with the apple logo over it. That will last anywhere from 10 - 15 minutes, then the iPod will go blank for a few secs and then start up the cycle all over again.
    As stated, this iPod will NOT enter either DFU or recovery mode and believe me I've tried it several times several different ways with different timings, connected via USB to a Mac, connected to a different Mac running Windows, and connected to just the charger. Nothing. Occasionally the screen might go blank while holding the power and home buttons but nothing else happens and then it starts it's usual cycle again.
    Again, iPod NOT recognized by iTunes on either Mac or Windows side. Since I got off Ebay and seller didn't know much about it, I have no idea if someone tried to jailbreak this or not.
    I will not put much money into this machine. So I guess my question is: does this behavior mean that the motherboard is clearly fried? Are there any software programs that might diagnose what the problem is? Could it be as simple as a fried battery?
    And most importantly, is this iPod simply toast or is there anything anyone can suggest????
    Really any suggestions would be greatly greatly appreciated. Seems a shame to just trash an iPod touch that might need a simple fix...
    If it helps matters, I can tinker with iPods somewhat and have torn down and replaced several iPod touch 1g and 2g glass and digitizers with no problems. I'm somewhat software savvy but the whole jailbreak thing is new territory... and I can't really figure out the command in Windows or Mac terminals to list all connected devices so I have no idea if the computer even knows the iPod is there, even if iTunes doesn't. Guess that's it... ummm, please help???

    Nothing huh? No one's had this problem or this isn't fixable... oh well... if anybody comes up with anything I'll check in occasionally...

  • Why isn't my ipod touch not recognized by itunes it's a new ipod?

    I just bought a new Ipod touch nano because my old one was old and not recognized by itunes. Now my new isn't recognized by itunes either.

    Hello, priscilla235. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • My new Nanno 7 is not recognized by itunes. Removed, reinstalled and updated itunes. Iphone 5s and ipad 3 sync w/o problems. Itunes diagnostics says it isn't recognized by itunes. I'd really like to get some music on it.

    My brand new nano 7 is not recognized by iTunes. I ran diagnostics and it stated under "Device Sync Test" that "no device found". My iPhone 5s and ipad 3 all sync without issue.  The online chat with Apple didn't work either.  I have uninstalled, reinstalled iTunes and have the latest update.  Any suggestions?

    Hi, bbarden.  
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iPhone, iPad, or iPod not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • TS1538 iPod Touch with blank screen that doesn't shut off and not recognized by iTunes?

    I opened the app "MyTown 2", and it stayed on the opening screen for about 5 minutes - WAYYY too long! So I tried to close the app. A slight grayscale sort of film "slid" down over the opening screen, and then it went to this light gray, completely blank screen. It's been that way for over an hour - no matter what I do, can't do a hard shut down, and the device is not recognized by iTunes at all. It's completely DEAD!!!! Is there any hope? Anyone have a clue?

    Following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPod Touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the device in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • TS1538 devices are not connecting to itunes

    itunes is not connecting any of my devices.

    Hello, Nicola14. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

    Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen  and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine.  My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's.  On the non-working Ipods, the  Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
    any help is appreciated. Chris4sail

    Hello there, chris4sail.
    The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • IPod is not recognized by iTunes... Driver folder not in Mobile Device Support?

    I have an iPod Touch 4th Generation. First, my iPod wasn't even recognized in Windows. After following the various Apple articles, I solved this.
    But now, my iPod won't be recognized in iTunes. I've been trying to follow this: http://support.apple.com/kb/TS1538 which has worked so far. But the Apple Mobile Device USB Driver is not listed. I follow along as to what to do to solve this until I reach "
    Use this window to navigate to the following folder:
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
    Note: If using a 64-bit version of Windows, this folder may be stored in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers.
    Double-click the "usbaapl.inf" file which is listed in this folder. (This file will be called "usbaapl64.inf" if you have a 64-bit version of Windows)."
    My Mobile Device Support does not have a folder called "Drivers" and my computer does not have any file listed as "usbaapl.inf" anywhere. I'm guessing that this could be the source of the problem. But I can't fix it unless I know where to find these drivers, and I don't know they are on my computer or how to get them.
    Can anyone help?
    Thank you in advance.

    Hello tgraul,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Best of luck,
    Mario

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