My devices are not being recognized by my itunes on my laptop why is this ?, my devices are not being recognized by my itunes on my laptop why is this ?

I have tried to sync my iphone 4s and my ipad mini to my itunes and it is saying that they are not recognised then when they are recognising they are saying sync cancled any suggestions ?

See Troubleshooting issues with iTunes for Windows updates for some tips on cleaning up... Unlocker might be the tool in this case.
tt2

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