My devices are stuck in restore mode- Tried everything! HELP
I have a generation 1 ipod & a 3gs and both are stuck in recovery mode. I have tried several ways and read posts until I'm blue in the face. I need a experienced voice of reason. Frustrated beyond measure.....Can anyone help me....( neither device will go into DFU mode....and yes, i know how to do it, I have several others that go right into DFU mode, but these two do not) Thanks in adance
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
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Ipod touch (2G) stuck in "restore" mode. Need HELP please
I have contacted Apple support several times since Friday and was just hung up on by an extremely rude lady in customer support. I am really frustrated and just trying to get my 5 yr old little boys ipod touch working again.
The situation is that our son's old computer crashed. So we have a newer computer set up for him. Reinstalled itunes on it. Called Apple on Friday, really nice rep gave me several instructions for transfering purchases, making sure everything was up to date and turning home sharing on. Did all that, got off the phone with him and then the computer tells me that the ipod needs and update.
Clicked ok, and update starts going for a few minutes.....then get an error message that says that the ipod is basically stuck in "restore" mode and needs to be reset to factory settings. It won't let me do anything to the ipod. It won't restore, reset, anything. Just shows a picture of usb cable and says to connect to itunes.
Connect to itunes and it keeps giving me say error message.
Will someone please help me? Apple support sure won't.Did you try to connect in recovery mode, to start the restore process again? Connecting in Recovery mode is explained here: http://support.apple.com/kb/HT1808
Also delete the ipod ipsw firmware file on your computer, to make iTunes download a new copy to restore from. Depending on your OS, this file can be found here:
XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates
Vista and 7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
If you're getting error numbers, take a look at this article: http://support.apple.com/kb/TS1275 -
Ipod not recognized in itunes, stuck in recovery mode (tried everything)
I've had my ipod touch for about a year now, and the other day itunes told me I needed to download the new software and such. FYI, I use Vista (unfortunately. Probably not helping with the problem).
I am aware that this is a common problem. I have *tried everything* I can find at the moment, when I plug it into a different laptop nothing happens.
- I download itunes 9 etc and suddenly it says "ERROR OCCURRED" or something, I don't remember the error message too well (sorry).
- This didn't surprise me, I am used to itunes/ipods messing up on me. So I wait a while, and download the new software again. It installs.
*- A screen on my ipod appears with the itunes logo, a usb cable and "itunes".*
- I connect the ipod to the laptop. Nothing happens. Vista pops up saying:
*'Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)*
- Locate and Install driver software (recommended)
- > Ask me again later
- Don't show this message again for this device'
I click the first, it asks me for a disk {which obviously I don't have), when I click 'show me other options' it tells me it couldn't find driver software. Clicking on anything from here results in nothing or failure to find the driver or whatever.
*I've tried everything on this site including* rebooting, reinstalling, completely destroying any trace of itunes and associated programs on my computer (using Windows install cleanup too) and then installing again, manually disabling/enabling/repairing/everything else under the sun to the driver in the driver menu. The same thing happens every time.
So uh, any help? I've backed up everything on my harddrive so I'm open to practically anything. I'm so sick of errors with ipods, I've never had so much trouble with any other gadget ): Maybe I'm just cursed lol.After hours of searching for a fix I may have found one on a Mac Forum. This worked for mine but I had to restore it from the last back up. I also gave me the option of restore to new condition (out of hte box) but Ichoose from the last backup that itunes made. It took about 4 hours to fully restore all my 24gb of material. BUT,Now it's working perfectly. For how long...who knows?
Here's the link to the page where I found the info. http://forums.macrumors.com/showthread.php?t=447185
Below is the solution that worked for my 2nd gen 32 gig.
"Originally Posted by vegas-steven
try and do this:
1. start itunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there itunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesnt work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowe you to restore, no matter how bad things get." -
80GB iPod Classic stuck in recovery mode, tried EVERYTHING
Hello, i'm Michael, and i need some help right now :c
i just got an iPod Classic with 80GB of HDD, just a gift, but it had some "issues" (the screen showed a dock connector and it reads "Use iTunes to Restore"), i had an iPod Touch 4G, and i had that restored several times, so i knew the trick.
Okay i came from my grandmother's house and plugged my new fancy iPod! (it came with no USB cable so i bought a cheap one) but when i plugged the iPod had not enough power to remain connected, so i though (maybe the usb cable is not powerfull enough to mantain the charge cicle, it's a 2$ one, so it's big deal) plugged my iPod to my speakers on the Dock station, and leave it there for the entire night
The next morning i plugged my super charged iPod to my Windows 7 PC, and it got detected YAAY!, iTunes asked me to download the software to restore, so i let it do just that, waited for the 56mb ipsw file to download, and after that the restore process begun. At 57 seconds of the process (i timed it) the PC turned OFF (not big deal, my processor is not the best processor ever, and my PC usually turns off after a small overdrive)
Well, the iPod restarted and it was at the "Use iTunes to Restore" screen again. So i tought (Well, let's try my sis laptop) connected my iPod to the Windows 8 Laptop from my sister, and the iTunes download (iTunes + iPod ipsw) took a lot of time to me.. But when it comes to the Restore Process, after the same amount of time, i got the "1439" error, and after looking foward throught a lot of web pages, i came out with the "Windows 8 is the one of the problem :L" so i plugged my iPod out and leave it charging in my speakers, at the next day, i was in my Grandmother's house again..
So i came out with my uncle and told him to lend me his Lap, a Windows 7 64X Core i5 Extreme with VT (super machine i loved it *¬*) and plugged my iPod in, i tried to Restore with his iTunes version (11 one) and guess what? 1439 error! it looked like the USB cable was the problem one, but i didn't gave up, and installed Virtual Box with Widnwos XP (i rode some guy had it working with a restaration with XP, and makes sense, since Windows 7/8 can't format large drives with FAT32, and XP sure can) so i plugged my iPod and installed Guest additions and the Expansion pack (for USB 2.0 support) installed the last iTunes version and tried to restore, and guess what? 1434!
So, i tried something different, i tried to format the iPod with Windows Explorer, and guess what? it worked! NTSF system was loaded ad working, i dragged some 134mb files to it, and they could be readen every time i wanted. But there's a problem, iPod software is not NTSF but FAT32, so i downloaded EaseUS partition manager and formated it to Fat32, 128kb cluster size, and unplugged it to plug the speakers again (YES, I TOOK THEM TO MY GRANDMOTHER'S) after the battery's top capacity was acomplished, i tried the restore form XP again, and after a few tries, i got a succefull restore!
The iTunes screen showed "your iPod is going to restart, please leave it connected, and it will be recognized after the reboot" (or something like that Cx) i was really happy i could get my iPod to work, but when the Apple logo appeared with the progress bar, it filled like 84%, and the screen became white, it showed the same "do not disconnect" regular screen, and iTunes told "iTunes has detect and iPod in Recovery Mode, please restore it to be used with iTunes"
So, i tried a LOT of methods from Apple Discussion, formating in Disk Mode, Restoring in Disk Mode, regular mode, DFU mode (only downloads a 1.4mb file and says "preparing the ipod" after 34 seconds and an uncomplete bar it closes ._.) restoring with XP, 7, 8, rebooting the iPod (select + menu, 6 secs) DFU mode (menu + select 12 secs) disk mode (play + select, 6 secs in apple icon) and a lot of hard work.. nothing worked.
So i tought.. (maybe the iPod's HDD is broken or something) opened Diagnostics and this are the results:
Retracts :432
Reallocs: 319
Pending sectors: 0
Poweron Hours: 560
Start /Stop: 426
Temp status are not important right now, current 23, max 43c, min 15c
it's obviously an used iPod. But the Reallocs count is not THAT big
Okay so i tried something different and asked my friend's iPad cable, this one connected pretty well with Windows 8 and it did restore with no problems at all. but there's one little small issue.. it didn't work either...
So, i'm here, out of ideas, i can imagine a restore with OS X will change my point of view in some way, but i can't do that right now...
i Must add that the HD is completely functional, i can add files to it right now, and use them in another PC, i can format it, partition it, and a lot of crazy things, so the HDD is not the problem one..
Please help me.. i have EVER SEEN a iPod's menu, other than my DSi iPod themed homebrew music player.. (wich looks fantastic)
Thank's in advance, i'm sorry for the lenght of my note, i have been thinking on it for a long time hehe c:After hours of searching for a fix I may have found one on a Mac Forum. This worked for mine but I had to restore it from the last back up. I also gave me the option of restore to new condition (out of hte box) but Ichoose from the last backup that itunes made. It took about 4 hours to fully restore all my 24gb of material. BUT,Now it's working perfectly. For how long...who knows?
Here's the link to the page where I found the info. http://forums.macrumors.com/showthread.php?t=447185
Below is the solution that worked for my 2nd gen 32 gig.
"Originally Posted by vegas-steven
try and do this:
1. start itunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there itunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesnt work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowe you to restore, no matter how bad things get." -
IPhone 3G stuck in recovery mode - tried EVERYTHING
I have a 3g iPhone (no idea of firmware version, maybe 2.2) but it just went into recovery mode and iTunes WILL recognize it and it tells me to restore it but once it begins the restore it will hang at 99% completion and nothing happens after that. When I unplug it from my computer it just goes back to the 'connect to itunes' image.
I have tried this 10+ times with older .ipsw files and still no results. I have also tried using ziphone to try and put it into DFU mode without itunes and I still have no successRestart Windows, login as an admin.(must have a password)
download the newest update :
http://appldnld.apple.com.edgesuite.net/content.info.apple.com/iPhone/061-5828.2 0090127.aQLi8/iPhone1,22.2.1_5H11Restore.ipsw
move your restore to the desktop to a folder.
when asked to restore hold the shift key down when clicking the restore button
locate the folder and use the file you downloaded.
This should get you going again. If not you can send it to me and I will sort it for you ? -
Stuck on restore mode cant update to IOS6 Error 3194
well i am stuck
the device is stuck on restore mode with the connect to itunes screen i am able to enter DFU mode but it does not help
i tried to update to IOS 6 and receive the 3194 error even tho IOS 6 is the current firmware approved by apple
further more i did this by using "restore and update" option right from the itunes
and i still get the 3194
i also cleared my host file just in case
the error still persists it occures in DFU mode and on regulare restore mode
thanks for anyone who are able to helpError 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
Error 6 when trying to restore. Phone is stuck in restore mode
I have an iphone in front of me which is stuck in restore mode. I plug it into iTunes, choose restore, choose a firmware (3.1.2) and begin the restore process. I get the following message:
The iPhone 'iPhone' could not be restored. An unknown error occurred (6).
If I press more info, the console appears, and the last 2 lines show the following:
Restore failed (result = 6)
iTunes[24792:207]: iTunes: Restore error 6
I'm using Mac OS X 10.6.2, iTunes 9.0.3. I've tried using a different user account - no luck. I also tried pointing gs.apple.com to 74.208.10.249 in /etc/hosts thinking maybe it was an activation problem - no luck.
Hoping someone can help - otherwise I've got a very expensive paperweight!
MattFirst delete all .ipsw files on your computer. In OSX they are located here:
~/Library/Application Support/iTunes/iPod/iphone Firmware
If you have your firewall turned on, disable it. Then see if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Also, any reason why you have not updated to 10.6.2? You might try updating to 10.6.2 FIRST & also make sure itunes is up to date, version 9.0.3. -
my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)
Are you using a valid Apple charger that came with the iPad?
Attempting to use a computer USB port, an incompatible charger, or attempting to charge via a wall socket that only receives power from a wall switch — can all lead to a low, or depleted battery condition. Has this iPad been wet, or dropped?
Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it. -
i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?
Be good to know what the diagnostic results are.
I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
tt2 -
tried to get my phone out of restore mode after i upgraded the firmware on itunes but now it wont budge and is stuck in restore mode ive tried evrything from pressing power and home button to downloading firmware and trying to restore it that way but half way through restoring a error message comes up. I am now stuck as to what to do next plse help
That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.
-
I tried to update my iPad 2 with the iOS 6.0. Now I am stuck in restore mode. I get "unknown" errors 3014 and sometimes -1. Any ideas?
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
-
Ipod touch stuck in restore mod after update
hi i have windows 8 release preview. i tried to update my 8gb ipod touch 4th gen and not its stuck in restore mod loop. but i have a 32gb ipod touch 4th gen that sync's to itunes just fine. ive tried the home and lock button, RecBoot to push it out of restore mod, iRecovery to push it out of restore mod and nothing works. i keep getting error 1603 and 1611. it comes up on itunes and says it needs to be restored. please help
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Also, it could be due to an incompatiblity with iTunes and the pre-release Windows 8 version. -
Ipod stuck in restore mode with error 1611,HELP
I have a ipod the is stuck in restore mode with an error code of 1611. I have tried everything that is posted. Any other suggestion?
Hey i HAVE/HAD the same problem but right in THIS moment i solved it! And i'm gonna tell you how:
1) You have to uninstall ALL the programs that are from Apple.
2) Go into control panel if you are on a windows and delete everything that says Author (Apple inc.)
3) Here is a list of every thing you have to Uninstall:
Apple application support
Apple mobile device support
Apple software update
Bonjour
iTunes
Quicktime player
Safari
4) After that just go to Apple.com and download the lastest version of iTunes!
5) Install it and sync your iPhone/iPod Touch out of Recovery mode.
i hope that helped you, it sure did to me. bye
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