My devices constantly disconnect whilst connected on airplay and my apple tv will not update
Whilst using airplay my devices constantly disconnect. I am trying to update my software on my apple tv as it says there is an update available but it will not work.
Intermittant issues are often a result of interference. If on wifi try ethernet. Make sure router is up to date. Go to istumbler (Mac) or netstumbler (PC) to get a report of the network, look for signal strength and noise.
Similar Messages
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My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!! Update unsuccessful, current software version is 5.1 (5201) . I've rented a movie recently and does not appear in my movie list, but I have been charged for this movie, can someone help me out with these issues.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Apple TV Software Restore 5.1.1 (2nd generation)
Apple TV Software Restore 5.1.1 (3rd generation)
Then hold down the option key while choosing restore and select the downloaded file when prompted. -
HT202157 My Apple TV will not update and it is connected via ether not wireless
I have an earlier version Apple TV and I have tried to update it several times using several methods. I am connected to the internet via ether and not wireless and teh signal is good. I can stream without any issues ever. the update is downloaded fine but not installed. I get a failure to update message. I have tried to updat normally, restore, reset, etc...... I have no more ideas.
Welcome to the Apple Community Bro.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
2. Connect the micro USB cable to the Apple TV and to your computer.
3. Reconnect the power cable (only for Apple TV 3)
4. Open iTunes.
5. Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device) -
I have an iphone 4s. A while ago it started having issues with bluetooth. All of the sudden, an audio headset I am using quits working with my iphone bluetooth. I check and my iphone doesn't see any of my bluetooth devices. I have an apple keyboard, a headset, and a speaker. Nothing shows up on my iphone but they all connect perfectly to my ipad. Then a day or so later it works again. The are all suddenly there. I just installed iOS7 and I'm still having the same problem. What is UP? Anyone have a clue what is going on?
I have this problem too. I have an iPhone 4, and this wasn't a problem when I bought the phone back in December. I think it came a month or so later and I suspect with a standard upgrade of something like itunes, or iphone software... but I can't pinpoint it to any specific update as it took me a while to notice it. For me, it does this with my work calendar which is run through Microsoft Outlook. But it's the exact same thing - and it means my calendar isn't reliable anymore.
I've made sure the time-zone settings are correct, I've updated all software, and gone through all possible settings for both my i-phone and Outlook. Nothing fixes the problem, even our tech guy at work didn't know what to do. I know it's not just my phone as the exact same thing has happened with my boss's iPhone which is an iPhone 3G, and it frustrates him to no end.
I'm really hoping someone at apple can tell us what's going on, especially since it never used to do this and there doesn't seem to be any way to fix it. If someone thinks they know what itunes update this was due to, let me know - I'll see if I can go back to that older version. -
HT1386 I am connected with usb and still my ipad will not sync!
I am not able to sync via wi fi or via usb. Both options give me a message "ipad did not sync because the connection to the ipad was lost"!
It is what an iOS device sync over the air with for calendar events with an iCloud account.
The iCloud online calendar is the central location keeping calendar events synced between iCal on your Mac and your iOS devices. -
I disconnected My Passport by mistake, and now Time Machine can not recognise it. It no longer appears in the My Devices section of Finder. What do I do?
Hello rjhc49,
Thank you for the details of the issue you are experiencing with your external hard drive. I found an article with steps you can take when an external device is not being recognized.
I recommend following the steps in the section titled "Top troubleshooting tips" in the following article:
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My apple Tv will not airplay, this is the 3rd one i have exchanged and my devices airplay just fine elsewhere, could there be a problem with the wifi even though all of the other functions are working fine?
Hello there, AntRambo.
The following Knowledge Base articles may provides some steps to go over for troubleshooting your issue:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
And also the following:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Particularly but not exclusively of note:
If the AirPlay icon doesn't appear
Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.
If you are still unable to see the AirPlay icon , try one of the following steps:
If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
Check Internet or network connectivity on all affected devices. Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
My iphone 4s will not update to ios 7. I'm trying to update this through my imac because the iphone will also not connect to my home wifi. I've tried several different things but nothing is working. I deleted enough pics and apps so there is enough storage. When i plug it in, it starts to bring all my photos to the imac. I cancel this because i don't want it. It then says extracting software, backing up iphone, then i get the error message. Do I need the iphone 5?
I just tried again, no code comes up on the imac. Just says cannot back up this device with my "initials" because of an error. It's weird because my iphone has been connected to othert wifi sources in the past. I've looked through these forums and have tried multiple things like resetting the phone, resetting network, shutting off modem and router, nothing works. I have an apple airport extreme router too. Any suggestions are greatly appreciated.
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Where do i go on my ipad 3 to connect to airplay on my apple tv?
where do i go on my ipad 3 to connect to airplay on my apple tv?
The Control Center.
http://support.apple.com/kb/HT5858
Use one finger to flip up from the bottom of the screen on your iPad with iOS 7 and that will bring up the Control Center.
What iOS do you have? -
i can not open my i pad-1 and the device gave me message connect to iTunes and when connect the computer give me message type the password firstly i do not know what can i do ?
Is it disabled due to too many incorrect passcode attempts ? If it is then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
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I have 6 other apple devices that have no problem connecting to my network, but my Apple TV will not, any ideas?
1: Unplug / shut off the router for 30 seconds
2: Retore or unplug apple tv (If you unplug it, let it sit for 30 seconds as well)
3: If all else fails try moving the ATV and router closer to each other, if nothing works I would consider it a defect as Apple products generally have great quaility and you never know what goes on behind warehouse doors! -
Hi
RDP connection over server 2008 R2 standard, if I disconnect and connect the session, which was currently working will not be avialable but a new session starts.
what features should I add and how to configure so that if connection is lost the user should see the same session when they connect back.
kind Regards,
JayanthHi,
Please enable this policy and try again.
Restrict Users to a Single Session
http://technet.microsoft.com/en-us/library/cc754762.aspx
Thanks.
Jeremy Wu
TechNet Community Support -
New Apple Tv will not connect with iPad Air 2
My new Apple TV will not recognize my iPad Air or Air 2, but will recognize all other devices in the house (iPhone 5c, 5s, 6, iPad mini, MacBook, etc). What am I missing that the new Airs will not connect? All software is up to date. they are on same network.
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device. -
My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?
mrdctaylor wrote:
Since I updated to the latest/greatest version of the software I can no longer put my Apple TV to sleep by holding down the middle button.
Thanks!
Apple have changed this setting with the Apple TV Software Update 5.1:
About Apple TV (2nd and 3rd generation) software updates
Feature
Summary
Shared Photo Streams
Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.
AirPlay
Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.
iTunes account switching
Save multiple iTunes accounts and switch quickly between them.
Trailers
Search movie trailers. In the United States, see show times for local theaters.
Screen savers
New Cascade, Shrinking Tiles, and Sliding Panels screen savers.
Main menu
Reorder icons on the second page by holding down the select button on the remote.
Subtitles
SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.
Network configuration
Support for setting up advanced network options using configuration profiles. Seehttp://support.apple.com/kb/HT5437 for more information.
Stability and performance
Includes general performance and stability improvements.
If you don't like this, you can leave feedback here: Apple Feedback -
How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.
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