My devices iphone, ipad and itouch Cannot connect to itunes store?
My iphone, ipad and itouch are not able to get into itunes store. It says cannot connect to itunes store.
This started happening when I had to change my apple user id to an email address. This is what has been causing problems with others. I called apple tech support & received help fixing it before, but it didn't permanently correct the problems. I had to go through all these steps that took over 45 minutes. Can't remember the steps so I will be on the phone with them again to try & resolve
Similar Messages
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All of my apple sets (iphone, ipad and computer) cannot connect the app store since yesterday, what's wrong with the app store? do you know? or do you have have the same experience?
I still have access. Must be your phone or your internet connection.
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I have tried to purchase songs on iTunes tonight and my iPhone keeps telling me "Cannot connect to iTunes Store". I can listen to samples of the music I want, I am just not able to download them. Any suggestions??
Same here........ I'm using my iPhone, iPad and MacBook pro and I "cannot connect to iTunes"............my Internet connection is great......... The apple store might be doing some update!
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Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?
Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON. If so turn it off. -
Upgraded to iOS5 and now cannot connect to iTunes Store
After upgrading to iOS 5, I cannot connect to the iTunes Store. I was having the problem at home where I was connected to my home network, and now when I'm not connected to a network.
Suggestions?This appears to be an Apple ID issue. I was forced to change my username to my email (which I had already done years ago) after searching and searching for reasons why my password all of the sudden didn't work on my iPhone. This started about 3-4 weeks ago.
So my password needed to be re-set when I tried to access my iTunes on my computer, and my iTunes balance disappeared. My username was still my email address (as it had been for years) but my gift card balance was gone and so was ownership of all my apps and music
Now, after upgrading to iOS5 my ONLY Apple ID now works with the re-set password, but it lost all of my apps. They are there, but when I go to update them through the iTunes store, I get that "cannot connect to itunes store" error message because after that weird 'update' to my Apple ID it seems to have lost all history I've had with Apple.
This is so upsetting, as I'm finding out that Apple does not allow recovery of these purchased items between these ID's. So, now I'm wondering where in the heck is my "old" apple id?? I can't sign in with my "old" info....
Lame. -
HT201269 Itouch :"cannot connect to itunes store"
I cannot access the itunes store from my ipod touch.
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
New ipad after ios6 cannot connect to itunes store
After updating to ios 6 error shows "cannot connect to itunes store."
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I Want to installed apps from apps store but their is come an option cannot connect to iTunes Store ??????what I do please remove this problem please
Try:
Can't connect to the iTunes Store
This previous discussion:
App Store Updates (but only Updates)...: Apple Support Communities -
I am trying to report a problem on an app I bought but when I click report a problem on my iTunes reciept it says cannot connect to iTunes, it is not my Internet connection everything else works fine on it. I have the 3rd generation iPad.
Hi Aretasha,
Try resetting your iPad - hold down the Home and Power buttons at the same time and continue to hold them until the Silver Apple appears. Once it is back up, try again. Also, make sure you are connected to Wifi or 3G....
Cheers,
GB -
HT1766 I cannot connect to itunes on my iPhone 5 and also cannot connect to apps store
I have been trying to use the apps store on my Iphone 5 and cannot connect????? They say I cannot connect on i tune. I need help please
Can you connect to the iTunes store with iTunes on your computer with the same Apple ID/iTunes store account you are trying to connect with on your iPhone?
What is the error message provided? -
My itunes is updated and still cannot connect to itunes store
I have been trying to update my iphone4 to the new ios but i cannot seem to connect to the itunes store and even when i plug in my phone it just says that it is backing up my files for hours. Nothing has happened past that. I updated my itunes and still nothing.
I can't either! Have you found a solution yet?
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Updated to newest version of iTunes and now cannot connect to iTunes Store
Please help! I have tried everything suggested by Apple to remedy this problem to no avail. I even have removed iTunes completely and downloaded/installed the newest version again. I did not want to update, but the store would not let me purchase a new release with my older version for some reason? I always hate modifications/updates. They never seem to work properly. Thanks for any suggestions in advance!
i had the same thing happen to me. as usualy new version of something stops something else from working. its final cut pro updates all over agian. anyway... the above posts helped me get a solution so i will share it;
since i didnt have any virus protection it appears to be the built in windows firewall doing the damage. on my machine i had to navigate to the windows security icon which is burried : start -> programs -> accessories -> system tools -> security center. then scroll down to "windows firewall" to the "exceptions tag". "iTunes" was already selected as an allowed program so i deleted it and then added it again (manually add program, then browse to wherever you saved iTunes to. likely in program files). the newer version came up as "iTunes.exe" not just "iTunes" as before.
thanks for the guidance and hope this helps someone else. -
IPhone 5 help with "Cannot connect to iTunes store"
I just started having this problem whilst trying to download or upgrade apps in the Appstore. I've tried the change date/time setting, turn on/off wifi and reset all settings but no joy. What is the problem? What else could I try besides full erase?
Just performed full restore and still joy...
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? Why
Have you contacted iTunes support ? http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store
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when i try to update an app a box pops up and says "cannot connect to itunes store" what am i doing wrong?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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