My digital booklet won't open

So I bought Lady Gaga - ARTPOP on iTunes and it downloaded along with the digital booklet and it opened fine and then it started downoading the album again so I delteted the newly downloaded songs but I deleted the old digital booklet. The new one has the iTunes LP icon and theres a box that says Play iTUNES LP but when I click it or double click the Digital booklet, it takes me to adobe reader and says it couldn't open the file because it's either an unsupported file or it is damaged, which is confusing to me because it is actually a PDF file. I uninstalled the software and re installed it, I deleted the digital booklet file and downloaded it again, I even tried an online PDF repair site and still it said it wasn't the correct file type. In the store it has the normal Digital booklet icon and says purchased but when I go to library and have it on "Show music in the cloud" it had the iTunes LP icon. I'm really confused and fustraited, can somebody please help me with this? thanks.

I've had the same issue. Running on a Windows 7 PC, ITunes 11.1.3.8. I had some initial issues with Album Art and have now noticed that none of my Album Booklets are displaying in ITunes as they used to. I get the same corrupt message as others have mentioned.
Like crsmoke above I can go to the file and open it, but should I have to.
I refer to the album art above as when I upgraded to IO7 and Itunes 11 I lost about 20% of my album art. In order to restore it I had to open each album, delete the image off of a single track and download the art for that track and then copy and paste it onto each album!
I love my Apple products, but why do we accept the issues, find workarounds and think it's OK? If you went to a restaurant and ordered a steak and they brought you chicken, you would not go into the kitchen and fetch your own steak and put it on your plate, but that is exactly what Apple seem to expect of us.
@apple please fix these bugs that are purely down to your poor QA process and rushed release, as much as I look forward to the next Apple product (I can't wait to download the new SW whenever a release is announced) I am becoming more and more disillusioned with the weakness of the product and the amount of unneccesary work it takes to get it to work properly.
I recognise that this is turning into a rant, but feel like Apple's opinion is that we'll put up with a sub-rate product because it's an Apple product.

Similar Messages

ITunes store-bought Digital Booklet won't open

I downloaded Avenged Sevenfold's Hail to the King Deluxe Version and the .pdf file Digital Booklet won't open. Adobe Reader says the file is damaged, is there any way to get around that?

DIgital booklets are not available for repeat download or I would suggest you simply delete and get a fresh copy. Instead use the "report a problem" links in your account history to contact the store support team. Hopefully they can requeue a working version for you to download.
tt2

Digital Editions won't open e-book

Windows 7 format - digital editions won't open ebook.

Your English is excellent.
I'm reminded of an international conference my brother-in-law went to.
Someone asked a question in bad English.
A pompous English person complained and said 'The language of this conference is English'
A Dane replied, 'No, the official language of this conference is broken English'.
~~~
By the 'old black one' I guess you mean ADE (Adobe Digital Editions) v1.7.2.
When ADE2.0 doesn't work, that is the one I usually suggest as it is much more reliable, but sounds as if you have tried it.
Just in case, link below.
~~~
I suggest you
> Uninstall all copies of ADE.
> If you don't have safe copies of your books, make a backup of any books first.
> Check for any folder left behind and delete it. eg
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions 2.0
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions 2.0
C:\Users\<your Windows username>\AppData\Roaming\Adobe\Digital Editions
C:\Users\<your Windows username>\Documents\My Digital Editions
It may not be practicable to keep your old library structure, I don't know how important that is too you.
Similarly any notes and annotations.
> Try again ...
Reinstall ADE. (I'd use 1.7.2 as more reliable, but 2.0 if there any new features you really need)
Run ADE and remove any memory it may have of authorizations (ctrl-shift-D and respond to prompts)
It often half remembers and confuses things.
Restart ADE
Authorize ADE with your Adobe ID.
held og lykke
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

I downloaded a CD with a digital booklet and the booklet won't open.

All of the songs will play, but when I try to open the digital booklet, it says "The file could not be opened. It may be damaged or use a file format that Preview doesn’t recognize." Any ideas on how I can view this? I paid for it so I'd like to be able to use it.

Hey there Emily,
It sounds like you downloaded the digital booklet and it will not open. I would suggest you delete the file from your iTunes library, and then re download it from the iTunes store with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Thank you for using Apple Support Communities.
All the very best,
Sterling

Digital Booklet won't show in Reader X

I had downloaded the latest U2 album in iTunes which also had an update and the digital booklet failed to show up in the reader as a result of a data mismatch error and corrupt file. How do I get it to show up in the reader? Thanks.

Hello,
You can't open digital booklet using Adobe Reader. Please refer the discussion here - https://discussions.apple.com/thread/2688004?start=0&tstart=0
~Deepak

Adobe Digital editions won't open

I''ve installed ADE but it won't open and I can't open an acsm file with it. In either case I immediately get the
"Adobe Digital Editions and encountered a problem and must close". I've searched several message boards and see many complaints about the intaller not opening or the installer not working properly but that is NOT the problem I'm having. The program itself will not open after being succesfully installed.

Your English is excellent.
I'm reminded of an international conference my brother-in-law went to.
Someone asked a question in bad English.
A pompous English person complained and said 'The language of this conference is English'
A Dane replied, 'No, the official language of this conference is broken English'.
~~~
By the 'old black one' I guess you mean ADE (Adobe Digital Editions) v1.7.2.
When ADE2.0 doesn't work, that is the one I usually suggest as it is much more reliable, but sounds as if you have tried it.
Just in case, link below.
~~~
I suggest you
> Uninstall all copies of ADE.
> If you don't have safe copies of your books, make a backup of any books first.
> Check for any folder left behind and delete it. eg
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions 2.0
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions 2.0
C:\Users\<your Windows username>\AppData\Roaming\Adobe\Digital Editions
C:\Users\<your Windows username>\Documents\My Digital Editions
It may not be practicable to keep your old library structure, I don't know how important that is too you.
Similarly any notes and annotations.
> Try again ...
Reinstall ADE. (I'd use 1.7.2 as more reliable, but 2.0 if there any new features you really need)
Run ADE and remove any memory it may have of authorizations (ctrl-shift-D and respond to prompts)
It often half remembers and confuses things.
Restart ADE
Authorize ADE with your Adobe ID.
held og lykke
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Digital Booklet Won't Stop Downloading

a few weeks ago i purchased an album on itunes that included a digital booklet...the album downloaded fine, and it began to download the booklet..it got to 99% and failed because of an error..since then, every single time i open itunes (literally) it attempts to finish the download, and every single time it fails. I've been able to download other albums with booklets with no problem, so it appears to be just this one.. i don't even want the booklet, i want it to stop trying to download every time i open itunes. when i try and delete the booklet from the library it simply doesn't delete; neither right-clicking and selecting delete, nor dragging to the trash work. any tips? thanks in advance..

Either try to dl that pending booklet on another computer or contact iTMS customer support and ask them to clear your download queue

HT201306 My digital booklets won't sink to my devices!

I tried putting some Digital Booklets onto my iPhone 4s, iPod touch and iPad 2 and it won't let me. It says it can't be copied because it won't play on any of those devices. I've tried contacting Apple, but the employee isn't really helping me.. Can anyone tell me what's going on? Am I doing something wrong? I'd appreciate some help, thank you

It may not be resolvable. You need to read the license you agreed to when you bought it. You may very well only be allowed to use it on the computer it's bought on, not transfer it to another device.
I know when I bought the copy of Star Trek 2009, paid more for the digital version, only to find out that it's only valid on one computer and one digital device and if I ever want to move it I have to call a phone number and get permission to move it. :-/
I handle my digital video files differently now.
Your only recourse may be to read the agreement, if you should transfer it to a device but it won't let you, call the contact number and see what they can do for you.

Digital Booklet Won't Go Away?!

I downloaded an album a few weeks ago and it came with a digital booklet..the album downloaded, and the digital booklet got to about 99% done and an error occurred..now every single time itunes is opened, it tries to finish the last bit of the download and it fails..i don't even want the booklet i just want it to stop downloading every time, but when you right click and delete it, it doesn't go anywhere.. i can't seem to get it off the computer..

Check out this document from Apple regarding Digital Booklets and what is required to sync them to the iPod Touch:
http://support.apple.com/kb/ht4194

Black Sabbath "13" Digital Booklet pdf Will Not Open in Adobe Reader

I recently purchased the new Black Sabbath 13 (Deluxe Version) album in iTunes and the pdf digital booklet will not open in Adobe Reader. I only get errors saying the file is either not supported, or is damaged. Any suggestions?

Hi JustSumDude,
Thanks for visiting Apple Support Communities.
You may want to try deleting the digital booklet and downloading it again. This article explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you're still not able to view the pdf, you can report an issue with the item by using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

Digital Booklet Not Opening

Hello,
I just downloaded "Weekend in the City" by Bloc Party and when I open the digital booklet, Preview will open, but nothing is viewable. Is this a common problem?
Thanks!

Does the post from James here help?
http://getsatisfaction.com/apple/topics/whycant_i_view_digital_interactive_booklets_in_itunes7

Digital booklet download problem in iTunes

My album digital booklets won't download and are constantly coming up in my iTunes queue. At this point I don't care to see them but they are constantly in my queue and coming up as errors. How do I get rid of them?

Zohaib Aslam wrote:
My iPhone always says can not connect to iTunes when i open it
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... (But can take Longer..)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

TS1424 I need help, see there is this Digital Booklet that is supposed to be included with the purchase of an album but i still for some odd reason haven't and can't get it, what is going on?!?!

Details:
Album: We Can Make The World Stop (by: The Glitch Mob)
Songs: I bought all three songs in the album which counts as buying the album yet the Digital Booklet won't download like it says it should due to the album being bought which is what I did.
Digital Booklet - We Can Make The World Stop - EP
Question: Can someone please help me get this digital booklet that i should have already had a while ago?

Thinking back to when I've seen displays of newsprint that's been greatly magnified, being able to see the halftone screen pattern seems important. It gives the display a look of authenticity.
You say the library can scan at 600 ppi. If that's 600 ppi of a greatly reduced image on a piece of microfiche, it may not give you the resolution you're looking for, and it's entirely possible that getting a quality optical print then scanning it would give you better.
I don't see how you can plan how to proceed in anything like specific detail if you don't have an image that represents what you're really going to be starting with in detail. Perhaps getting one scan might be a good idea.
After that, you just need to figure out what ppi your final overall panel design is going to be at, and upsample the newspaper clippings to match, so that they're the size you need them to be.
-Noel

Got new adobe id and password,trying to load library book to nook, adobe digital ed will not open???

got a new adobe id and password, trying to download a lib book to my nook, adobe digital ed won't open, why not? JLW

I like reading ebooks, good !
injection molding
plastic closure
plastic parts
plastic cap manufacturer
plastic bucket
plastic jar
plastic blow molding
scaffolding manufacturers
scaffold suppliers

Trouble downloading digital booklet from iTunes on my iPhone 4

I purchased the new Taylor Swift album but the digital booklet won't download,?i kept clicking retry and nothing happened so I clicked done and now it won't let me get it , help ??!!

Hello Amy,
No. You can't download a digital booklet using an iPod, iPhone or iPad. You will have to download it using a computer. Once downloaded, you can transfer it to your iPhone.

My digital booklet won't open

Similar Messages

Maybe you are looking for