My display pic on BBM won't change

My dispay picture on BBM will not change - meaning, I can change it on my phone but it does not change for my contacts. What can I do so that my contacts see new display pics? Thanks.

Hello LLG4815,
Welcome to http://supportforums.blackberry.com
Try resetting your BlackBerry
And check that your profile image change
If the problem evidences the persistence applies a hard reset
Hold the power button for 30 seconds.
VIA | gutijose14
http://supportforums.blackberry.com/t5/BlackBerry-Q5/Display-picture-wont-update-or-change-Q5/m-p/26...
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If your issue has been solved, please resolve it by marking "Accept as Solution"

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Good day
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Someone will assist you soon, but in the mean while you might want to remove your # off your profile because this is public forum here is what you need to do to remove your # go to "My Settings" then go to "Personal Information" Then scroll down till you see "My Carrier" remove your # add your service provider name.
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Want to contract me? You can follow me on Twitter @RobGambino
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Hi do you know how to clear or change a contacts display picture in bbm? I can edit it in the contacts icon but not in the bbm icon?
thx

That particular contact must change the picture on their end. You can't change it on your end. You can, however, change their display name for your BBM only.
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Hi I have nn 9900 bold for almost 2 years now and every time I wanna send n pic via bbm I must turn phone off and on then it only send 1 pic. I ve had 5 bb before and a loyal supporter. Thought update will work in future but still not looking to upgrade. Soon but would like to sort this problem and if not the ill change to samsung aswell as all my familie members aswell plse look in to this for me

Well, wiping the device is only on thing of what I recommended in that section...any thought to trying the other things? If you wish to do so, then the simplest way is to, on a PC (you cannot do this on MAC):
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http://us.blackberry.com/software/desktop.html
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http://us.blackberry.com/support/downloads/download_sites.jsp
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5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
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6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BBM Pin got changed itself

Hello, everybody!
My problem with the BBM Pin is the following - A few years ago I had BlackBerry 9900, and I had a BBM pin assigned to that device. Later on that device was physically destroyed and I started using BBM on Samsung Galaxy (the same BBM Pin).
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Go to Solution.

Thanks again. You completely answered my question. I guess for now I can't solely rely on leaving my BBM pun number as a contact method with me (unfortunately). It's really too bad that we can't keep pin number like an email address. The BBM system is a great method of communicaton, but being so heavily "connected" to one device/pin it's a bit frustrating. Well, there is nothing what we can do really. Thanks again. ) Being informed means being warned and prepared.

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My display pic on BBM won't change

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