My disscussions for the last several hours.
< serial numbers removed by forum host>
moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Irvin. How may I help you today?
Irvin: Hi, may I have your first name please?
Irvin: Are we still connected ?
Irvin: We haven't heard from you for a long time, would you like to continue with this chat?
you: I have ordered Photshop and elements premier on line. Some how I am listed to have ordered Cloud and the other two. I only want Photoshop elements and Premier. I presently have an older of both. It was difficult to prove that I have both, (I have had many many older versions over the years), than to order the educator license. Now it looks like I have two orders going. I really don't have the money to order either of them, but my brother I law is dying and I am making his video production. The one thing missing from my version is the ability to zoom in on a photo. That is why I have been willing to pay for the upgrade. I do not understand how I am listed to get two different upgrades.
Irvin: I am sorry to hear that.
Irvin: Just to confirm, are you a Creative Cloud subscriber currently ?
you: No, I am not.
you: Could you look up my account and help me figure out what is going on?
Irvin: Since we are from Sales Team we don't have access to all of the account information, I'd recommend that you call our Customer Service on 1-800-833-6687 for more help on this. Available Monday–Friday, 5am–7pm PST.
you: Are you saying that you can't look into anyone's account? What are you able to do to support people who want to buy your product?
Irvin: Yes, you are chatting with Online Sales Team who will only able to help you with the purchase of the software.
you: Are you there?
Irvin: Yes, I am here.
you: So what can you do to help me finish my transaction to buy Photoshop Elements and Premiere?
Irvin: Before I provide the link to purchase, what are the tasks would you like the software to help you accomplish?
Irvin: Are we still connected ?
Irvin: We haven't heard from you for a long time, would you like to continue with this chat?
you: I currently have photoshop elements and premier 10. All that I want to do is to update my purchase. It proved difficult to find the numbers that they wanted from my purchase, so I thought that I would just go with a teacher subscription. That too turned out to be difficult to complete. I have been loyal to your product for over 10 years, but I am beginning to think that I might be smarter to go with a different company.
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
Robin: Alright, just to confirm, are you finding difficult to use Elements 10 now ?
you: I am finding it difficult to order and download the product.
you: I meant the updated product.
Robin: Just to confirm, are you looking to upgrade your Elements 10 to Photoshop elements 12, I'm right ?
you: Yes.
Robin: Okay, I'll help you to upgrade the software online.
Robin: Before we proceed with the order process, can I ask couple of question ?
you: I have already paid for it.
you: yes
Robin: Well, in that case, you need to contact our customer service support to access your upgrade version apps.
Robin: I wish I could help you with that, but we are from Online Sales Department, we don't have an access to check your details, however I'll provide you our Customer Service Toll Free Number, they will help you with that information.
Robin: Please contact our Customer Service at 800-443-8158, they will be glad to help you with that.
One moment please while we route your chat to a representative.
Thank you for contacting Adobe Sales. My name is Robin. How may I help you today?
Robin: Hi, may I have your first name please?
Robin: I haven't heard from you in a while. Would you like to continue chatting?
you: I have purchased Adobe Photo Shop Elements and Photo Shop Premier from you. Some how, it looks like I also ordered "something" in the Sky. I already own Photoshop elements 10 and have owned almost every version that came before it. This time when I attempted to update my license, I ran into a number of problems. I could have just ordered the update but it seemed simpler to order the teacher version. That too caused a lot of problems. The bottom line is that now I have ordered Photoshop Elements and Premier Elements and also something called cloud. I am so confused and am thinking about just going to my local PC store and buying a program from them.
Robin: I regret your confusion, I'll help you out.
Robin: Is this for education or commercial purpose?
you: It is for educational purpose and I have already paid for many versions of this software.
you: I wasn't even sure if I wanted to update. Now I am pretty sure that I won't.
Robin: Alright, just to confirm, are you finding difficult to use Elements 10 now ?
you: I am finding it difficult to order and download the product.
you: I meant the updated product.
Robin: Just to confirm, are you looking to upgrade your Elements 10 to Photoshop elements 12, I'm right ?
you: Yes.
Robin: Okay, I'll help you to upgrade the software online.
Robin: Before we proceed with the order process, can I ask couple of question ?
you: I have already paid for it.
you: yes
Robin: Well, in that case, you need to contact our customer service support to access your upgrade version apps.
Robin: I wish I could help you with that, but we are from Online Sales Department, we don't have an access to check your details, however I'll provide you our Customer Service Toll Free Number, they will help you with that information.
Robin: Please contact our Customer Service at 800-443-8158, they will be glad to help you with that.
Robin: Do you have any further question to me, I'm happy to help you out:)
you: For which I say that is really poor service. I teach all day and can't access a phone all day. Are you telling me that I can't buy your product unless I can call you during the hours that I am in my classroom teaching? That is not being consumer friendly at all.
Not unless you can find an app that tracks that info. Apple's find my iPhone system only gives you the current location, or last known for devices that are offline. It does not provide historical tracking data.
There are apps that track in real time, and record that info on the iPhone (although I don't know of one that will transmit that information anywhere, but there may well be such an app). Keep in mind that anything like that will eat up your battery life very quickly. Find my iPhone does not kill the battery as it basically only sends a location fix to Apple when asked for one by the server. So most of the time find my iPhone is NOT using location services, but is simply waiting to be pinged by Apple's servers when an authenticated user asks for the devices location.
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Updated to Adobe Muse 2014 this morning and have worked in it for the last 8 hours. Now when I try to publish the updated site to Business Catalyst for my client to preview it crashes everytime. I have tried just publishing altered files only, then tried the whole site again, and then tried publishing as a new site altogether. Thought I would then try to export as HTML in the hope of uploading the files via an FTP client and Muse crashes and locks up again. I am extremely stressed about this as I am in the last few days of of website I have been working on now with no issues since December. We are due to go live and my client needs to see it. I am desperate for an answer. It is not looking good. I am on an Apple Mac and have not had any isses publishing it for the last 6 months. Not very happy to say the least. Need desperate help.
Hi Zak, I got onto Adobe Customer Care Live Chat this morning and gave them the error message. After some trouble shooting with them it appears the older archived file of the site still publishes. I have now reverted back to the old file and copied and pasted out of the new file and from some ideas given to me by support I am now able to publish to Business Catalyst. It seems there was something corrupt within the new pages added yesterday. I have no idea if this would have still happened if I hadn't updated but I am glad it wasn't a Muse specific problem. I am loving using Muse and the support from Adobe has been excellent. Thanks everyone. By the way I do love the new version and apart from this hick up that lost me a few hours, aged me some more and gave me grey hair I really love Muse. Thanks again.
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When I use my Apple ID for the last 12 hours I get this response: "There was an error in the App Store. Please try again later. (4)". How do I get around this? Try two apple ID's. Same thing.
What does it mean when I get...: Apple Support Communities
'there was an error in the App Store....: Apple Support Communities -
HI THERE,
CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE4 FROM IOS 4.3.3 TO 5.1.1 FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE TAKEN THE CORD OUT AND HAD TO TURN PHONE OFF AND RESTART, THEN LOAD IT BACK UP TO ITUNES ALL OVER AGAIN. MANY TIMES!!!!! IVE CHANGED CORD AND USB STILL NOTHING? IVE GOTTEN TO THE POINT WHERE I MAY HAVE RUINED IT ALTOGETHER AND NEED TO BUY A NEW PHONE? PLEASE I HOPE SOMEONE OUT THERE CAN HELP?:
MANY THANKSYou may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again. -
I just loaded Firefox onto my laptop. I set up the the sync add on and had no errors. When I hit sync now I get "Sync encountered an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically." I have gotten this message for the last 10 hours. Should I wait or is there an issue with my setup? I checked the Mozilla sync server status and it listed no issues.
There was a server out last week. see below. now everything works great. thanks for the follow up.
To:
Subject: [Bug 744289] sync107.db.scl3 down
Do not reply to this email. You can add comments to this bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=744289
Gregory Szorc [:gps] <[email protected]> changed:
What |Removed |Added
Status|UNCONFIRMED |RESOLVED
Resolution| |FIXED
Summary|error in sync |sync107.db.scl3 down
Last Resolved| |2012-04-10 19:39:11
--- Comment #2 from Gregory Szorc [:gps] <[email protected]> 2012-04-10
19:39:11 PDT --- Well, this is embarrassing. It looks like one of our
servers was down and for whatever reason we didn't notice.
It should be working now. If you still see errors, please reopen this bug.
Configure bugmail: https://bugzilla.mozilla.org/userprefs.cgi?tab=email
------- You are receiving this mail because: ------- You reported the bug. -
I need help, my MacBook Pro keeps restarting itself for the last two hours saying there's a problem. I can't get past the grey screen without it restarting and i don't know what to do...please help me
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
Glacial pace of this forum during the last several hours visible to others?
Is the glacial pace of this forum and other sites like Facebook during the last several hours visible to others? We're seeing timeouts b all the time.
Is this the result of another cyber attack launched from N. Korea?
Spooky.This site is fine as are many others.
Facebook remains a mess since yesterday. Something is definitely wrong in some areas of the US: -
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Help with pulling records for the last 24 hours
Post Author: kbrinton
CA Forum: Formula
Hi,
I don't know what is wrong with me but I can not figure out how to get Crystal to pull records for the last 24 hours. I have a date field I can key off of but I can not figure out the formula or correct syntax to put in the Selection formula. Any help would be great!! ThanksPost Author: SKodidine
CA Forum: Formula
No need to create any formula. In your record selection criteria type:
{table.date} in dateadd("h",-24,currentdatetime) to currentdatetime
If you just want the prior 24hrs and do not care about the time then replace 'currentdatetime' with 'currentdate'.
(currentdatetime - 24) will give you 24 days before and not 24 hours. -
Update statement is taking for ever, has been running for the last 6 hours.
UPDATE PRODUCT_INTERIM A
SET PRODUCT_ID =
SELECT MAX(PRODUCT_ID)
FROM PRODUCT B
WHERE B.CHAIN_ID = A.chain_ID
AND B.x_id = A.x_id
WHERE EXISTS
SELECT '1'
FROM RET_PRODUCT B
WHERE B.CHAIN_ID = A.chain_id
AND B.x_id = A.x_id
Oracle Experts, The above query is taking for ever and ever. We do have 11 million records in product_interim table, for those 11 Million records, this query has been running for the last 6+ hours...in OEM, it still says, 89% percent completed and 2 hours waiting time.. it always shows 2 hours waiting time...
Can you guys give some ideas to get this run fast....Your time and help would be greatly appreciated...>
Oracle Experts, The above query is taking for ever and ever. We do have 11 million records in product_interim table, for those 11 Million records, this query has been running for the last 6+ hours...in OEM, it still says, 89% percent completed and 2 hours waiting time.. it always shows 2 hours waiting time...
Can you guys give some ideas to get this run fast....Your time and help would be greatly appreciated...
>
Don't do anything yet!
Let it keep running until you know that you REALLY want to stop it. If you think the UPDATE is slow the ROLLBACK if you kill it may take much longer.
Now - how do you plan to get it to 'run fast' when it is already running? If you do a ROLLBACK the time it takes to apply the UNDO could take even longer than the time it has taken to get this far with the update. And if you interrupt the ROLLBACK you will have to do a recovery from backup. Don't go there.
Read the FAQ at the top of the thread list for how to post a tuning request and the info you need to provide. Some of that info is:
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2. Always provide your 4 digit Oracle version
3. Provide table and index DDL
4. Provide row counts for the table and for the query predicates
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my phone is blank, its an iphone 4, its been just vibrating for the last two hours non stop, its unresponsive to turning on or off, or even being connected to my lap top. my lap top doesnt recognise the usb...very confused.
Try a hard reset. Hold the power and the home button down at the same time untill you see the apple logo appear. then let go of the buttons
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ive recently got a new iPhone 5s due to my old one breaking, it has been sync'd but has now been showing the black apple loading screen for the last 3 hours with less than a quarter of the bar filled. what do i do?
Take it back to where you purchased the device and get another device.
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Downloaded late set iOS 7 update and it's been just showing the iTunes icon and charger indicator with arrow for the last 7 hours, is this normal? How long before phone reboots
That means something went wrong with the update and the phone is in recovery mode.
Connect it to your computer and use iTunes to restore it.
~Lyssa -
After ios 8.02 update iCloud Drive is stuck in a loop that reads "upgrading" with a spinning wheel spokes for the last 48 hours.
There's a solution posted here that may work for you: iCloud Drive won't stop upgrading.
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Have a new iPad trying to download iOS 6.0.1 but it seems to have stopped. Has been going on saying estimating time remaining for the last 5 hours!!
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.
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