My dock connector no longer supplies an audio out

My dock connector no longer supplies audio out when connecting it to a docking station. I am able to charge my I-pod just fine. The I-pod works on the docking stations but no sound comes out. I spoke with I-pod support and they suggested posting a question if anyone knows lists of companies that can repair i-pods other that Apple. Apple charges a minnium if $250. I need to find a less expensive way to fix this problem. Can anyone help me?

Has nobody got any suggestions on what may be causing this problem. From searches I have made I see I am not the only one with the same burning issue.

Similar Messages

Searching Dock with for Power supply and Audio Out for iPhone 3GS

Hello,
I am rather new to Apple stuff but I now have an iPhone 3GS which I would like to use with my Yamaha Pianocraft.
The Yamaha has an optional iPod Dock. As far as I know, this would allow me to do things like pause, next track etc. via the Yamaha remote. However, I don't really need this and I would also like to be able to play audio from apps such as internet radio apps (e.g. 977)
So the Yamaha also has an AUX/Audio In connector on the back where I can simply connect my iPhone 3GS. Then I will just hear everything not through the iPhone speakers but through the Yamaha A/V Receiver.
However, this option would require me to have a cable connect at the top (headphone jacket) and at the bottom (connector for power supply), which does not look that good.
So I would like to have an iPhone 3GS dock that provides audio out as well as power supply. I have found three products for this (German Sites because I live in Germany):
Apple iPhone 4 Dock:
http://store.apple.com/de/product/MC596ZM/A?fnode=MTY1NDAzOQ&mco=MTgxNTkwOTg
Apple Universal Dock:
http://store.apple.com/de/product/MB125G/C?fnode=MTY1NDAzOQ&mco=MTA4NDc4NDA
Amazon:
http://www.amazon.de/Dockingstation-Apple-iPhone-Audio-Out-wei%C3%9F/dp/B003UP77 HQ/ref=wlit_dpo?ie=UTF8&coliid=I18C98SXGWLNIF&colid=29EKL14S3VRAN
As far as I am aware, the iPhone 4 Dock from Apple cannot be used with the iPhone 3GS. Is that correct? Is there any solution or an "iPhone 3GS Dock" available?
Can these docks also provide the audio from apps via audio out?
I hope you can help me.

Well on the backsite this product has audio out but not power, only the iphone connector.
If I want to use this station in one place only and not for syncing, I will have to buy another iPhone USB cable and another wall to USB adapter (altough I have come at home from other products).
Is there no dock that will not require some special iPhone cable?

Why doesn't the Belkin Thunderbolt Express Dock relay sound from it's audio out port?

Posted to Belkin Support community to no avail
=====================
Why can't my Belkin Thunderbolt Express Dock operate my desktop speakers?
Options
07-14-2014 01:48 PM
Bought a Belkin Thunderbolt Express Dock at the Apple Store to use with my new MacBook Pro.
When I connected it to my
-20" Mac Cinema display,
-Various USB connected hubs and devices,
-Various Firewire hubs and devices
-My ethernet network from my Cable Modem
Then made the last connection from the Dock to the Thunderbolt port on the MacBook Pro...
All was fine.
But when I made that one last connection - to my desktop speakers via the audio-out port on the dock (earphones icon) nothing happened. The dock did not pick up the audio from the laptop playng an iTunes song or send it to the desktop speakers. When I unplugged the audio cable from the Dock and plugged it in to the MacBook Pro directly, the desktop speakers kicked right in again.
Does Thunderbolt pick up audio-out from a MacBook Pro and carry it to the Dock for connection to my desktop speakers?
Of for some reason, can that signal not be carried by Thunderbolt?
Will I have to get used to the onerous task of unplugging 2 cables from my MacBook Pro when I want to more it to another location in stead of just 1 cable?
But stay with me. Here's the thing.
When this happened I called Belkin Customer Support to ask if they could help me. After taking me through their steps, they agreed that the unit must be defective and agreed to ship me a replacement Thunderbolt Express Dock.
The replacement arrived over the weekend and when I shut down my system and then plugged everything from Dock I purchased into the replacement Thunderbird Express Dock - - - - - the same thing happened!
No signal to the speakers from the dock. Perfect signal when the plug moved from the Dock to the computer itself.
Hence my question:
Does Thunderbolt pick up audio-out from a MacBook Pro and carry it to the Dock for connection to my desktop speakers?
Can it accomplish that function?
Am I really that unlucky to have received 2 defective new Belkin Thunderbolt Express Docks in a row?
Or is it simply a matter of the Dock not handling audio throughput in the manner I am expecting.
Then again, if this is the case, why did the Belkin techies not know this when I called them in the first place.
Yes, I'm going on and on here. But I really don't have time for this.
What's going on here?

OK. No reason to be playing games here. Just surprised that this issue hasn't been brought up here on the community boards as well. Here's the simple solution
Steve
========================================
Re: Why can't my Belkin Thunderbolt Express Dock operate my desktop speakers?
Options
07-17-2014 07:09 PM
After reaching a Level III technician in Belkin customer support today and having spent approximately 4-5 person hours on this issue, we figured out that the Sound/Output preferences in the Apple System Preferences should not be set to "Internal Speakers" but rather set to "USB PnP Sound Device".
Worked like a charm. Simple, elegant solution to a real problem, one likely to be encountered by 90% of the people who buy a Belkin Thunderbid Express Dock off the shelves of any Apple Store to use with a current generation Apple laptop or desktop computer.
But the Level III Belkin technician admmtted that this critical little piece of simple, straightforward information should have been readily available to their Level 1 techies who began helping me 5 person hours ago. Would even have saved Balkin loads of customer service support time.
And so the saga ends
Belkin owes me for helping them learn this precious lesson.
Steve

Docking station for iphone 6 with audio out

Hey guys,
I searched for quite some time and only found one dockingstation with an audio output, and that one was for 69$ which is too expensive in my view.
Do you know a dockingstation where I can put in my Iphone 6 with case and which has an audio output?
Best regards,
Ulrich

freedaze, What I want is a docking station that operates on AC power and/or batteries.
I want it to have the capability of docking the iPhone5, being able to talk on speaker phone using speakers and microphone on the docking station NOT the iPhone.
I don't care about clock or other "bells and whistles". I'm actually surprised that it is so hard to find these features. All the docking stations I've found use the microphone in the iPhone. They play music through the docking speakers but don't address the speaker phone needs. Thanks for trying though.

No Audio with Dock connector?

I've connected my iPhone to a Jam box I have with a dock connector and also to my car adaptor that uses a dock connector. Neither will produce audio. I can pause the music and advance to the next song, but the only sound comes from the iPhone. I thought it was supposed to be a standard iPod connector?

Reading around on the internet and here this is not a rare problem, but many people dont seem to be having it, so our iPhones are either defective, or need some kind of software jumpstart. I've been playing with mine all day and just can't get anything to come out of the line out at all.
There is something about plugging a non-iPhone known device for playback and it is supposed to offer to turn off the phone to stop you hearing the rf noise through the speakers (while I could not hear any audio, I COULD hear the noise of it through my car stereo) so perhaps this mechanism is just confused and not letting anything happen. I dont know, but I think that if nobody has sorted it out by monday I will be making a call to apple support about it. It's definitely not working right, and it's not just with 3rd party hardware, but with it's own dock. So it's not the other stuff that is all broken, it's the phone.

Battery not charging after dock connector replacement, iPhone4

Hi all,
My iPhone4 suffered mild water damage (water damage indicator not triggered) and misbehaved on that day. So I turned off the device and put it in a bag of rice for almost a month. When I eventually took it out, it was almost as good as before except for some weird quirks. One of them is the audio control. I can listen to music using headphone jack, but cannot listen through speakers. I see some corrosion on my dock charger. I am still able to connect to iTunes and charge using cables. I know my speakers works as I am able to hear the phone ring. However increasing and decreasing volume shows only the ringer icon with no bars underneath. Upon searching online I found out (in another thread on this website) that the phone could believe it is connected to some kind of docking device. I tried cleaning the dock using a brush, but no use.
So I took some time and replaced the dock connector. After I finished re-assembly and turned on my phone, I noticed that my audio issue is resolved. I am now able to adjust volume using the buttons and can see the volume level (bars) go up or down. Also I can listen to the music from the speakers. However it is not syncing/charging.
Logically this can mean two likely issues (1) I have a faulty dock connector (2) I messed up my battery during disassembly (The battery flex connector was too tight and while I was removing it with the plastic spudger, it popped up suddenly and caused my spudger to go in a tad too far. My flex cable did not rip off and I didnt see any broken pieces, so I assumed nothing bad happened, but I am not sure).
If my dock connector is faulty, then my audio problem should not have been resolved correct? Because the logic board would not know that I have a new clean dock connector installed. This is what I am assuming, I am not sure. If some one could clarify this assumption, that would be great.
Of course this leads me to believe that I messed up my battery. I don't have a spare battery to try out, need to buy one.
Meanwhile I have a spare dock connector to try out. I am not sure if that is going to help. I am hoping someone in this community and say that it is obviously one problem or the other. If not, I will go through the dock connector replacement again and hope it all works out.
Also does anyone know if I can just plug in the new dock connector to the logic board and try syncing (of course with the battery connected) while my phone is still open (and the other components have not been removed)? This would seem like a nice quick test prior to going through the full repair. I am not sure if this is safe.
Thank you very much

iPhones are not user servicable. Apple does NOT sell iPhone parts. Any parts you can possibly get for them have one of three possiblie origins:
1) Counterfeit
2) Stolen
or
3) salvaged from other iPhones, almost always phones that don't work for one reason or another.
We can't advise you on how to fix your phone.
Apple won't touch that phone any more.
Either look for advice someplace like ifixit.com, find a competent repair shop, or dispose of it and buy a new phone.
EVERY single documented case of an iPhone catching fire or exploding can be traced directly to damage caused by a botched repair by an unqualified person.
Is it safe? No. Your phone is not safe. It will never be "safe" again.

No sound through dock connector

I have a 20GB 4G iPod I've been using in my car w/ a DICE unit. No problems until 2 days ago. I also have an iPhone so I've been testing it out w/ my existing accessories. I connected it to my DICE and it didn't work, no surprise. Then I reattached my 4G and it didn't work anymore.
I then tried the 4G in a universal dock that supports it. I used the line out to my stereo. No more sound. The headphone jack works fine and I can charge/sync it w/ my Mac and a power adapter. Seems something happened to the audio portion of the dock connector.
In order to rule out the DICE being broken, I took a Ziplinq dock to 3.5mm cable and connected it to the AUX input of my stereo. Still no sound.
I've reset the 4G about 10 times and no change. I haven't done a restore but now I'm wondering if the audio portion of the dock connector is simply broke. I can't imagine that a restore would fix this.

I've the same problem with my iPod 30GB.
When connecting my stereo through the headphone output it works fine. But with the iPod universal dock no sound....
I've reset and restored the iPod a couple of times. Without success.
Has anybody has a solution?

Anyone know of dock for itouch 4 with charging and audio out

Anyone know of a decent simple dock for itouch4 with charging and audio out? Searched a bit but can't see one. My old Belkin dock connects audio with adaptors out but no charge.

I know what you mean. I would love to see Google offer the (email pic from mobile) to post like other sites (FLICKER, FACEBOOK, etc) offer. I did sign up for Facebook just to try it out. Worked great, but I really don't care for Facebook itself (or any social sites like it). Would rather just stick with Google's photo albums (also like their iPhone interface into it). All they need is the ability to upload via mobile and I would for sure use them only.

Stuck on "Dock Connector" Setting

My iTouch thinks that it's connected to the dock connector when it's not. So it won't allow headphones to work. I've tried resetting to no avail. Any ideas?

I have just come upon this problem, too.
However, it happened after I did a very specific thing to my 1st gen touch: i plugged in a fairly old Griffin iTrip to it - using the "old style" of dock connector before the iPhone and touch were released (circa 2007).
It immediately went into "dock connector" mode, and would not come out permanently. However, if I inserted headphones, it would temporarily recover and allow me to change the volume.
This is a poor work around, though.
I have not tried cleaning the port, yet, but this seems more like a compatibility issue than physical...
Any other thoughts?

Connecting audio & power through dock connector in car?

I currently connect my nano directly to my car stereo through the dock connector. I know they have car chargers that connect to the dock connector. My question is this: Is there is any kind of dock that will run the audio through the connector and also allow connection to a charger at the same time?

OK here is one I ran across that might work for you. It has RCA jacks for the audio output, so you could plug them into the RCA Aux jacks on the back of many head units.
If you have a 1/8 phono jack on the front of the head unit, then you would need to convert the RCA jacks back to 1/8 phono with an adapter cable or slice it up and wire in your own phono plug. Is that how your unit is? A 1/8" headphone type plug on the front of the unit?
http://www.installer.com/item/display_item.php?it=aip-rca
warning: picture took a LONG time to show up for me.
Patrick

All audio works out of dock connector with Apple a/v cable, except for ipod audio. I get no ipod audio. Any ideas?

I have an iPhone 3gS (iOS 4.3.3) and an Apple AV cable. This arrangement has worked in the past. Now, I get NO iPod audio out of the dock connector/AV cable. All other audio (movies/YouTube/etc.) works fine with the Apple AV cable...but, I get NO iPod audio.
Can anyone help me out with this issue?

I have tried videos from iTunes and my own conversions.
I managed to test my cables using a friends 30GB iPod and it worked just fine. I looked really good and I'm really looking forward to getting mine working.
It is definitely my iPod. Both the Apple AV Cable and the cheaper, longer Belkin AV iPod cable work fine with other iPods.
I will try firmware version 1.1.2 when I get home but I don't have high hopes. I will post the results for the silent masses yearning for an answer to the same problem.
Any tips on how to smoothly navigate Apple tech support and get my iPod fixed?

I have a bose docking station with a 30 pin connector and purchased the Ipod 5G and also have a Ipad4th Gen and have tried several connectors but cannot get any audio. Any suggestions?

I have a Ipod Touch 5G and a Ipad 4th Gen with a Bose sound dock with a 30 pin adapter. I have tried several connectors but cannot get any audio on the sound dock. Do you have any suggestions?

Have you tried this adapter from the Apple on-line store http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=3c They also have one that uses a cord to connect the dock to lightning that is $10 more.

How can I get dock connector to turn off on air play. There is no longer a choice for sound to be displayed on iPad. I do not own outside speakers. Have already reset. Thanks

How can I get dock connector to turn off on air play. There is no longer a choice for sound to be displayed on iPad. I do not own outside speakers. Have already reset. Thanks

Slow, intermittent. Sometimes bootable sometime not. Odd behavior.
Sounds to me like a classic case of your HD failing.
Your SMART status may still show verified, with no errors on the Apple Hardware Test, Disk Utility shows no problems on Disk Repair- this is of no help.
I trust you have a good back-up and a bootable clone.
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/

IPod (15 GB dock connector) 2003-04 how long it is supposed to run?

iPod (15 GB dock connector) 2003-04 touch wheel 15 GB
Can't seem to find any specs on how long it is supposed to run.
Perhaps using the iPod in cold weather makes it drain faster?
Tried repairing this iPod by using Disk Mode.
I've been running the iPod indoors for over one hour now and it is at 75% charged. Still think that there is a problem in that when I turn the iPod off and place it in hold mode, when I slide the hold mode back off the iPod is fully booted up, which means that it never really turned off. At best it runs one hour outdoors in the cold. My question, how long it is supposed to run.?

It's really hard to say how long a five or six year old battery should run. However, using any Li-Ion battery in the cold will adversely affect playing time. Remember also, that as the battery ages, its capacity decreases. If this is the original battery, I'd say you've gotten your money's worth.
You may get an answer about your iPod's original playing time if you post your query in the forum for older iPods Here

Audio stopped working through dock connector

I recently installed an iPhone dock in my car (used the composite video kit, and an approved car charger), but today the iPhone stopped outputting audio through the dock connector, so I can't get music or GPS through my car stereo.
Thinking it might have been a problem with my installation, I used my phone dock at home to test, and same result. No audio through the dock connector. Then, cleaned out the dock connector, then I restored the phone, but to no avail. Has anyone else experienced this issue, and are there any fixes?
iPhone 3G running iOS4

I've seen the same thing after updating my 3G to iOS 4. I used to use it with both a USB connector on my car stereo and an iHome external speaker dock. After updating, neither works - the car stereo reports a "communications error" and the iHome plays no audio (audio plays through the iPhone's bottom speakers). This worked flawlessly under iPhone OS 3.1.x. Any ideas?

My dock connector no longer supplies an audio out

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