My document will only print using wireless once I log off windows.

I recently purchased the HP officejet wireless 4500 printer. I am able to send documents to print, but then get an error message. They will only print once I log off windows. PLEASE HELP!

Terry101
Welcome to the HP Community Forum.
To a large extent, the difficultly can be related to the type of document you are trying to print -- and the application you are using to print that document.
PDF documents can be tricky -- sometimes, especially if you are trying to print these from the Internet, PDF files can be stupid-hard to print because the format is messed up.
You can take a look at the following - no garantees -- it might help you find something that will help nail down what is going wrong or maybe help you figure out a way to get what you need. For example, if all else fails, you can perhaps take a Snip of the document on the screen, save the Image, and print that. It is a sorry excuse for a workaround - but at least you end up with something on paper.
Manage Print Output with Print Preview
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur

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Check the support site here.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/HP-LaserJet-M1120-MFP-will-not-prin...
Make sure you have the firmware update also.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

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Hello @highsal51 ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
So that I can get you the answer you are looking for, please answer the following questions.
1. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
2. How is your printer connected to your computer?
3. What software are you using to print?
4. Do you experience this through printing with all programs?
Look forward to hearing back from you. Have a great day!
I worked for HP.

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Hi @5867 ,
I see that you are experiencing issues printing a multiple page document. I will certainly do my best to help you.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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I saw that you have a new laptop with Windows 8 and now the printer is printing half a page and will not print any more. I understand you also cannot print from other devices. I have some suggestions for you.
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Welcome to the HP Forums!
I noticed that your printer will only print one page, and I am happy to help you with this issue!
For further assistance, I require some additional information:
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Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
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Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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My document will only print using wireless once I log off windows.

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