My downloads and documents are now attached as blank pages .

Only happened recently
Recipients have complained that the attachments are blank.
They have all been succesfully downloaded or saved but appear as 0.1 kb on the e mail.
Any advice?

I'm sorry, but in what way?
Do you mean the encrypted document you want to view shows nothing but a blank page when you give the password?
Or do you mean the icon for the PDF is blank and doesn't show a preview? I'd imagine that's because it's encrypted and so probably assumes a preview shouldn't be shown.
Or do you mean encrypting the PDF document causes the document to initially appear blank? Is it still blank once you close it, reopen it and provide the password?
Maybe some steps of what you are doing so it can be replicated by others to try out, too.

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Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
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My downloads and documents are now attached as blank pages .

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