My downloads through Firefox don't actually download - "Open" and "Open containing folder" and greyed out when I right click the downloads in the downloads menu

I've had this problem for quite a while. The downloads don't actually download. Nothing comes up in my downloads folder (and I've checked where they are supposed to be stored, I am checking the right place). In my downloads popup through the Firefox client, if I right click any download, both "Open" and "Open containing folder" are greyed out. I have tried using both Firefox 18 and the current Nightly client, and have reinstalled multiple times.

Maybe this will look like a "take aspirin" suggestion, but based on experience so far, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Similar Messages

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    Hi UKBlue,
    Is your new tab page set to about:blank? You can change this from the about:config page or you can restore defaults by resetting Firefox.
    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
    '''Note''': ''This will cause you to lose any Extensions and some Preferences.''
    *Open websites will not be saved in Firefox versions lower than 25.
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

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