My drive failed and I need to install CS6 to a new drive letter
Every time I try to reinstall CS6 the installer selects the old location, which is not there and so it has zero space.
Install fails.
Installer does not allow me to change the location.
The location of the temporary files is ok. I changed that with no problem, but after the extracting and the actual installation, the install location is unchangeable and wrong.
how can I change it?
It seems like the installer is still picking up traces of the product that were installed earlier. Please try the following two links and suggest if that worked or not.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
"Error 1327 - Invalid Drive [drive letter here]" When Installing Acrobat, Photoshop Elements, or CS3 Suite
Similar Messages
-
I bought CS6 when i was at my old school with that email i am no longer able to get into that email and i need to install it on my new computer. How would i do that?
if you have it installed on a pc, you can recover the serial number using belarc advisor.
if you purchased from adobe or registered with adobe, they may be able to help you get that serial nuimber. contact adobe support by clicking 'still need help' as soon as available, https://helpx.adobe.com/contact.html -
I just got a new computer. I need to install CS6 to my new computer but don't have my serial number and my old computer will not download and install crative cloud! HELP!!!!!!!
In this complicated case, I think it's important that you get your work in.
The Photography Plan includes Lightroom 5 and Photoshop CC. Open an account with them and for $10 a month you can be back in business which I think nets you more than $10. It's what I do. You can do this immediately. You get two seats and they can be either Mac or PC.
In your spare time you can sort out the license issue and cancel the plan later on if this is fixed.
If you don't want to go there, then you will have to call Customer Service by phone and hope they can fix this.
800-833-6687
Monday—Friday, 5am—7pm PT
I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
Gene -
My hd has failed and i need to install an ox on a new drive, where can i download it from?
I need to download a ox onto a new HD as my old HD has failed
If you still have the original install DVD that came with your MacBook use it to format and reinstall the operating system and applications. If you do not, you may be able to obtain it by calling Apple. Give them your serial number and be sure you ask for the original disks that came with it. You do NOT want a generic retail installer.
If you have upgraded the OS on your MacBook since then, you will also need to repeat the process for that.
Of course a better course of action would be to restore your new hard drive from a backup that you made previously. Does this exist?
Best of luck. -
My computers rescently both died and I have had to replace the harddrives in both my MacBook and iMac. I had LR 5 on both computers but now have lost them. How can I download them again?
Thank You,
EmilyDownload the Lightroom 5.6 installer from Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.6
Install then enter your serial number. -
iMac, Model Identifier iMac12,1 with 121.5" screen, 2.8 GHz Intel Core i7 processor, 8 GB 1333 MHz DDR3 memory, 1 TB internal hard drive, running Snow Leopard 10.6.8 from internal drive.
I want to install Yosemite onto a 1 TB external hard drive (OWC) , and keep Snow Leopard installed on the internal hard drive. I want to be able to boot from either system, depending upon circumstance (at least until Yosemite is stable). Is this possible?It is possible. I'll let you read some articles that cover the setup:
Starting from an external USB storage device (Intel-based Macs) - Apple Support
or
http://osxdaily.com/2013/06/22/boot-mac-external-drive/ -
The original computer I installed lightroom 3 on, has crashed and I need to install it on my new computer. I can't seem to figure out how to do that. Please help?
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh -
I need to install windows on my new Macbook pro for running my flight simulator software
Hi!
I'm new to the Mac world and I need to install windows on my new Macbook pro for running my flight simulator software which only runs on windows. I would like to purchase and download the windows 8.1 rather than buying the CD.
When i go to the microsoft store and click windows 8.1 it says it is only for who has windows xp or vista...
can you tell me where and how can i purchase the full installation 8.1 for download?
i will keep the ISO file on my flash drive.
Thanks!
<Re-Titled By Host>it's likely an upgrade you are looking for and not a full install of windows
http://www.techrepublic.com/blog/windows-and-office/get-the-iso-you-need-to-crea te-your-own-windows-81-dvd/
if you get it as an iso file then you need to burn the iso file to a optical disc to install it -
My hard drive crashed and I need to re-install Dreamweaver CS3
My hard drive crashed and I need to re-install Dreamweaver CS3. I have my license but I cannot find a copy of the software. I found some comments that Adobe is not making it available for download. I would like to continue to use this version. Anyone have any ideas on where I can find a copy of Dreamweaver CS3?
if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). -
Like the title says. My 1 TB drive failed and unfortunately my computer isn't covered on the replacement program even though my hard drive is the one they are claiming to replace. So that is not a solution just to get that out of the way. So I replaced the hard drive. What I am having trouble with is re-installing my OS. I have 10.6. When I load it and restart it just spits it out and I get the question mark folder. What am I doing wrong is there a step I'm missing? I did do a back up to my Time Machine before the crash. Can I plug it into it and reload format? I'm new to this so any help would be appreciated.
Thanks!Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty. -
My hard drive died last week, and I needed to install a new one. Previously, I was able to save a .doc with text and inserted photo to .pdf and then to .jpg. Now I can get the .pdf but can't determine what to do to convert to .jpg. Does anyone know ?
Rather than do that, which means starting over from scratch, losing all your edits, organisation and so on, why not simply use iPhoto Library Manager to revert the Library to the older version? Easier, less destructive.
The instructions on that are here
If you really want to start over: you can access the Originals folder simply by going to your Pictures Folder and finding the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed. -
HT4718 optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro
Hi there,
my questions are:
1.optical drive doesn't work, hd is earesed and i need to install os x on my macbook pro.
how to do it on internet?
2.already tried connected via lan cable, but folder with question mark appeared.What could be problem(DHCP was enabled)
3.Is it possible to do it in target disk mode through my even older powerbook G4
4. Is it possible to do it with flash memory , and how to download the stuff on?
thanks in advance
AllterroIf your Macbook Pro (MBP) came preinstalled with OS X Lion (10.7), you can use Internet Recovery to reinstall it.
You will need an Internet connection.
Restart your Mac using Command+Option+R until you see a spinning globe. This will boot into Apple's server and load their Recovery HD.
From the OS X Utilities menu, select Reinstall OS X. You should see a Lion logo to the left of this option.
If your MBP came preinstalled with OS X Snow Leopard you will need the DVD and an external CD/DVD drive to use to install it.
You may also be able to put your MBP into Target Mode with another Mac running a version of OS X that is compatible with your MBP. From that other Mac download OS X from the App Store and point to your MBP (Target Mode) to install to. I've never tried this but it sounds like it might work. -
We need to re-install and no matter how we try the message is buy a new one. We don't need a new one, just need to use our original one.
I think this probably needs a ticket submitted to support unless someone moderates here who can reset your license. I believe that your product was activated when your drive crashed and you obviously could not deactivate Adobe since the drive died. I have a similar but worse problem because mine is an upgrade and I do not have the original Adobe X license. Unless they have a way to take care of that type of situation, I may be out of luck. I am going to submit a request for help (probably be calling them on Monday to see if I am out of luck or not.
Good luck! I will be checking back to see if some kind person has a "for sure" solution to both of our woes. -
My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer. This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem. BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive. How do I fix this issue?
Contact Adobe Support thru chat and ask them to reset your activations.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
My logic board failed, and I need to buy an external hard drive. Can someone walk me through the process of doing this? Will the Genius Bar do it for free?
Also, I have a borrowed Mac right now. If I put the new hard drive on this computer will it erase the computer's current hard drive? Do I have to put the hard drive on another Mac?
Any help is greatly appreciated!if your logic board failed then connecting an ext. drive will be non productive.
if you take your hdd out of the failed mac and replace it into the borrowed mac you can then extract everything from that hdd. simply connect the external hdd, go into time machine preferences select your new ext. drive as the destination.
the external drive has to be formatted to mac os extended journaled. however you can purchase ext. drives already formatted for mac.
if you are having the logic board replaced then just put the old hdd back in, it will boot up normally.
you can rest easy knowing that if anything goes wrong, you have the ability to use your fresh backup to produce the same operating environment that you were using before things went wrong.
Maybe you are looking for
-
IPod Touch 4G running iOS 6 not recognized by iTunes 10.7
After updating my iPod Touch 4G to iOS 6 from the device itself and then updating iTunes on my PC to 10.7, whenever I connect the iPod Touch, it gives an error saying "This iPod cannot be used because the required software is not installed. Run the i
-
CREATE SUBSTITUTION RULE FOR u0093COPYING LINE ITEM TEXT FOR LINE ITEMSu0094
Hi every body When user post transactions in FB60 we have give the line item text, Suppose no.of lineitems are there in tht instnace my client asked to create the substitution rule to COPYING LINE ITEM TEXT FOR LINE ITEMS pls tell me the processes
-
Epson rx680 will not print after apple update print driver
I have an Epson RX680 which worked perfectly until I allowed the latest apple update to be installed with newest epson printer driver. It now will not print but comes back with a rasce blah blah error. Tried restoring to the previous software but to
-
Permanently cancelling downloads
Good afternoon! I am currently running iTunes 11.0.4 and was wondering if there was an option to prevent TV episodes/Movies from downloading after purchase? I have grown accustomed to streaming purchased content when needed. However, after purchasing
-
The trial cant accept my serial nmber from original cd
why