My Droid DNA's home, back, and app buttons no longer work or react when pressed. This happened randomly when I was using the phone Saturday afternoon and have since no longer worked. Can anything be done?
This is the second major problem I have had with this phone (first was the SIM card issue where I had no service because the software of the phone wouldn't read the SIM card, has been fixed by an update I downloaded in December).
I really would like to know what my options are, and if I am eligible to get a new phone. This has been by far the worst phone I have ever experienced and am disappointed that I am forced into a two year contract with a phone that has consistently failed me. I am a college kid who is going through job/phone interviews and it is very important that I can rely on my personal phone.
callahan.214,
If the home and back buttons are not working it has to be difficult to use the phone. Let's get that device working. Back up your phone and complete a reset: http://vz.to/1uBz20R . Before installing any applications test out the phone for a day to ensure it is working properly. Let us know how it is working.
BrianP_VZW
Follow Us on Twitter @VZWSupport
Similar Messages
-
I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?
Plug it into power for at least 15 minutes. If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
-
i have 4 ricco md2 mini USB speakers and i can't get them to play at the same time. i have tried using the aggregate device feature but have had no luck. i can play each pair separately, but not together. what should i do?
i have 4 ricco md2 mini USB speakers and i can't get them to play at the same time. i have tried using the aggregate device feature but have had no luck. i can play each pair separately, but not together. what should i do?
-
I am very disappointed with the battery life I am getting out of my Iphone 5S 64G. I charge it every night, and would be lucky to make 15 to 20 minutes of calls during the day and yet I am lucky to get much more than 12 hours of life out of the battery.
I have to make a conscious decision not to use it to avoid it running out on me. I had it back to the Apple Store last week and they ran diagnostic checks on ot and said that the hardware was within specs.
They replaced the software as it was showing that Springboard had crashed on several occasions. The other problem I was complaining about was that at least 2 or 3 times a day, the phone would refuse to wake up when I hit the home button. It would take sometimes up to a minute of pressing the button before anything would light up. The guy at the Apple store said that this was caused by Springboard crashing and that this would also be what is reducing the battery life.
I did notice that after they replaced the software, the waking up problem appeared fixed for a few days, but the battery life had not improved. Now the waking up problem is starting to return.
It is very annoying and somewhat embarrassing when you are with a client and go to make a call and your shiny flashy new Iphone 5 won't even light up. Especially when you have to borrow your clients Nokia....My best bet would be to restore the phone. Back it up to itunes, and then reset it Factory settings. This way, any corrupt software will be removed, and you can start fresh. Make sure you back it up first. By the sounds of it, you are using the phone for business and probably need the data from it. Hope this helps!
-
I need to erase all the content and settings from old iPhone 4s. Will doing so affect content on new iPhone 6 which is using the same iCloud account and Apple ID?
No, it will not affect the iPhone 6 content if you wipe the old iPhone 4s.
-
I have an I phone 4s and I have many contacts in my phone. However, when my phone rings or I receive a message. The phone does not show the name of the caller. It only shows the phone number that is calling. I am sure this is a setting problem, but I have checked every setting I can think of. Any suggestions??
If you are a Verizon user try this:
Open the phone and dial *228. This is a Verizon over-the-air programming number.
When the system answer press 1 for "Program or activate your phone"
Wait for the call to disconnect. You should get a prompt stating "Settings updated."
Double tap the Home button to bring up the recently used apps list at the bottom. Locate the Phone, Message, and Contacts apps, swiping if necessary, and press and hold until they jiggle then press the red minus sign to stop them.
Wait a 3-5 minutes.
Try your phone again and see if it's fixed. -
this happens every time I use firefox and constantly
when I am on the internet and using firefox a popup screen comes up and asks me if I want to leave this page. I have not tried to close anything at all and it happens all the time.
-
I know this has been a briefly discussed issue a few years ago. I also have seen on other forums that people reply with sarcasm and disbelief. I love my iPhone 4; however, I get screaming headaches after using it for any length of time (obviously worsens the longer the phone call). Whatever pocket I carry it in (now no longer do) I would experience muscular pain. I didn't realise it was the phone until whenever I got a pain, my hand would land right on the phone. I had a heachache issue with my old non, smart phone LG when talking on it for over 20 mins. Has anyone discovered a solution or know of a worthwhile case that will stop the issue? Anyone know what the actual problem is? I would like to keep using it, or a different smart phone if it ends this issue. Thanks in advance.
I have these headaches too after a week of having my 4s phone. I tested it myself with a 3-axis RF field strength meter and its really crazy - when the phone rings or you access email, the field goes crazy- about 100 times the normal level- all this is to say is that we're getting an awful dose or radiation. Of course, I also tested my old phone which is actually supposed to have one of the lowest radiation and an old flipphone but it was even higher than the 4S! I give up. I think all the bad stuff gets tucked away in the marketing. Anyway, I didn't get a doctrate for nothing- I love my iphone but I'm returning it and getting something else or using skype on the itouch or something-- if that doesn't work, its back to the dark ages.
-
Mozilla Aurora is not responding
You can use the Tab key to select a search engine on the bottom bar and press Enter to use the search engine to do the search.
*https://support.mozilla.org/kb/Search+bar
In the current Firefox 34 release there is a new "one-off" search bar.
This search bar doesn't show the name of the search engine and a logo.
You can type one letter to make a drop-down list appear where you can see suggestions and see the used search engine and that also has bar at the bottom where you can select other search engines that are enabled via the Search tab in Options/Preferences.
You can use the Tab key to select one of the other available search engines and press the Enter key to search with the selected search engine.
Click the search engine icon and click "Change Search Settings" to open the Search tab in Options/Preferences (positioned between Tabs and Content) to select the default search engine and select which search engines to show in the search bar drop-down list that opens when you start typing search terms. -
Lost my iPhone and disabled it via find my iPhone app, recently recovered the lost phone and the screen says disabled try again in 22987708 minutes! How do I re activate phone?
Force it to recovery mode and restore it using iTunes.
Use iTunes to restore your iOS device to factory settings
support.apple.com/kb/ht1414
Make sure you know your Apple ID password.
CHEERS ! -
Anyway to go back? (I guess it's downloaded but not installed) I'm keeping my phone off, but not dure that will be enough.
ThanksThe iPhone can only be synced with one iTunes on one computer. If you plug it into a new iTunes on a different computer it's going to ask to sync it to the new iTunes. So don't sync anything unless you want to lose your info.
Let me know if this helps. -
Your Adobe ID[removed... Mod]Case Description:CC Revert to Trial
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Can anything be done about the slowness??
I really am trying to invest heavily in Intune as a tool, but loading the admin console in IE takes about 10 minutes. Can anything be done about this? I don't imagine it is a client side issue but figured worth an ask.
I agree with Jason. It's not instant but certainly doesn't take very long either. I would suggest that you may have a Silverlight problem. Intune can be administered from any Silverlight-enabled web browser.
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson -
The query i have is that ,, i have an iphone which i purchased from dubai . facetime was blocked on it when i purchased it . however now i use the phone in india and i want to use facetime on it .
i wanted to know if there is any way i can activate facetime on it .
i am having the same problem with the 4s i purchased from riyadh .You can't. FaceTime has been permanently removed from your phone, there is no way to add it back. Next time, buy your phone in India.
BTW: Your warranty & support will only be valid in the UAE. -
I never unregistered my iPod from my account, and it was recently stolen.. If I still have the serial code, can anything be done? and how do I go about getting it back if I find where it is? All passwords have been changed, and I DID NOT have iCloud on.
Well since you failed to do anything to protect it such as Find My Phone and app and iCloud that doesn't help much either.
Allan
Maybe you are looking for
-
External display no longer works after Mavericks install
I have a minidisplay port to DVI adapter that connects my Macbook Pro to my television through HDMI port (cable is HDMI to DVI). This has worked fine for over 2 years, but as soon as I upgraded my Leopard OS to Mavericks, it stopped working. A side t
-
Oracle 9i New Bill of Materials functions
Can anyone provide information and/or point me to some good references where I can learn about thenew/improved Bill of Materials functions introduced in Oracle 9i? Thanks
-
Encore CS5 insists on transcoding .m4v
Kind of stuck here. Trying to author a Blu-ray and I encoded a large video file out of Premiere CS5 with Media Encoder CS5 using H.264 Blu-ray. I always do this and then bring the clips into Encore and it never tries to transcode them but for this pa
-
Hi, I'm using the following code to send the output of the scipt as a PDF attachment in mail. An exception 4(<b>operation_no_authorization</b>) is getting raised in SO_NEW_DOCUMENT_ATT_SEND_API1. Can anybody tell why this <b>operation_no_authorizatio
-
Last week, I hit update all apps. Unfortunately, the apps have not updated and continue to say waiting. What can I do to fix this, so I can use the 26 apps that are pending?