My droid razr m in emergency mode

I can't get my phone to do anything it is in emergency mode.  Help!!

    Help is here Wobbly! Let's get your phone back in order. Have you tried a soft reset on your phone? To do this click, http://vz.to/1iMrbdn If this does not work, we recommend to process a hard reset on your device. Before doing a hard reset, please ensure you back up your personal content on your device. To do a hard reset click,  http://vz.to/18wzOCi
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Similar Messages

  • Droid Razr AP Fastboot Flash Mode (S) (Boot Failure)

    Hi everyone,
    I have a Droid Razr (Not Maxx) and it is NOT rooted. I was taking pictures with it and it turned off on me. When I turned it back on, I got this message:
    AP Fastboot Flash Mode (S) (Boot Failure)
    0A.74
    eMC Info: Size 16GB
    To return to normal mode-first press power key to power down
    Device is LOCKED. Status Code: 0
    Battery OK
    OK to Program
    Connect USB
    Data CAble
    INvalid CC HAB (DD: nbr, status: 0X0056)
    I want to know if it's possible to to get my pictures and videos out of my phone in this condition. I did not use an SD card. Any help would be great. Thank you in advance!

    Press the power off button and reboot your phone.  Should be back to normal after re-starting.  Hope this helps. 

  • Droid razr vol.down/ safe mode stuck

    I read a lot about how I am not the only person stuck in "safe mode" because my volume down button would not cooperate. After a lengthy process I concluded that the alcohol solution logically was my most logic solution. wait I have no isopropyl alcohol so I used ronsonal lighter fluid....came in a squirt bottle and stood out in bright yellow. I merely removed back cover and with problem area (mostly) downwards for drainage cleansed safe mode away. Took 5 minutes(depends on amount of fluid used) and voilà like new I even did my charge port and headphone jack. Warranty was null and void and I did not tell you to do it, but it worked GREAT  and was easy with little drying time. Thought I should share.

    Press the power off button and reboot your phone.  Should be back to normal after re-starting.  Hope this helps. 

  • I have the Droid Razr M and now and then i will lose signal and go into Emergency Mode Only

    Now and then my phone will go lose signal in areas and go right into Emergency Mode Only for about a minute. Can anyone help me with that?

    This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
    Unfortunately no one here can access your support history. You must respond to the emails directly.

  • Droid Razr M: KitKat update problems

    Hi there, I have a few questions/problems with my Droid Razr M since the KitKat update was pushed to my device a few days ago.
    1. I was on vacation in Europe (Austria/Hungary/Croatia) when the update was delivered to my device. I think the download happened in Austria or Hungary. Now I appear to have a non-US version of the update on my phone.  For example, Airplane Mode is called "Aeroplane Mode", and so on.  Do I have the correct version of the update?  I'd like the version applicable to US phones.  Can I re-download it somehow, now that I'm back in the US, and correct this?
    2. Bluetooth no longer pairs with my BMW X1.  My phone does not even see the car in available devices.
    3. WiFi does not work with Bluetooth enabled. My phone will recognize my home/work networks, but will only say "saved", and not connect. I am reading that this seems to be a known issue.  I use Bluetooth for my Fitbit and my car (referenced above).  I cannot just go to 5G because my work WiFi does not have a 5G option (my home network does have the 5G option).  I also would like to be able to use WiFi in public places like I did before the update.
    Please let me know how to address these three issues.  Thanks!

    I had some hiccups when I got the upgrade to my LG G2. I know others have had problems with their KK updates, on Samsungs and even HTC.
    I believe the KK upgrade, while in the ideal should leave the phone running perfectly under the new operating system will potentially fail because of the variation in how people use their devices and what they've downloaded, and the fact that some memory isn't initialized properly when the new OS loads onto the device. This is true regardless of phone manufacturer, OS upgrade, and even carrier. I think this is a reality with Android.
    I think the only option is to perform what is called a "Factory Data Reset". But first you should backup any important photos, music, or videos, or other downloaded files. You should also jot down where you've placed icons, and even the settings for things like mail (incoming and outgoing server).
    After an FDR, you'll have to do some work to get your device back running to a state you are comfortable and familiar with. In my experience, doing maybe 10updates over the years on 4 Android phones, about 40% of the time I didn't need to do an FDR. 60% of the time I did.
    It is also possible there are some bugs in the new software load, but a good many of these odd behaviors, across a range of devices (LG, Samsung, Motorola, HTC) occur because people did not perform an FDR following the update.
    HTH.

  • Droid Razr - too hot to touch

    Having several issues with my Droid RAZR, purchased in June 2012.  Current Android Version 4.1.2, Build Nbr 9.8.20-72....
    Main issues are:
    Battery life - stays plugged in all day & takes about an hour to go from 100% battery to about 65% battery.  It's under 50% at 2 hours after being unplugged & is around 20% within 3 hrs.
    Overheating is a problem.  When not in use (and simply in a shirt pocket) it gets to the point of being uncomfortably hot.  Temp in a battery app is between 42-45 C.  If I use it for streaming audio, it gets too hot to hold.  Heat is also up during any phone activity at all.
    Drops in & out of 4G/3G constantly & is much more apt to drop that coverage down to 1x than ever before. 
    Also notice that the GPS flashes in & out more often recently than before. 
    Not sure exactly when the update to JellyBean was rolled out to me, but I have had more of these issues in the last 90 days than I did prior to that.  I know that within the last 30 days other Verizon users with Droids have told me about abnormal power consumption on virtually all apps on their phone. 
    Using Advanced Task Killer v1.9.7 & have it set to autokill = crazy and interval = when screen off.  Apps set to ignore are Gmail, a Craigslist app, Weather and Calendar. Everything else I have set to kill.  Even with those apps, it is still warm to the touch. 
    Nothing I've done thus far has seemed to help curb the unusual power consumption on my Razr.  I've cleared the cache on it several times, and it seems to have curbed the constant heat issue, but not the spikes in temperature that went unnoticed before. 
    I don't want to do a factory reset on it if I can avoid it, but would if it were the only resort. 
    Any ideas what else to try? 

    To answer your questions:
    1. First thing Get rid of the Task Killer that can for sure cause the Heating as the ( Task Killer ) is constantly fight the Apps,
    It is now uninstalled.  I had installed it when I noticed that the Android OS was using a disproportionate amount of the system resources (over 50%).
    2. try running the phone in Safe Mode you could have some apps causing the issue as well
    I will give this a try.  Most apps I notice take 3% or under of power consumption.  The big ones are screen (30 second timeout), Android OS (as of now, they are about 70% of the power consumption) and Wi-Fi (at home).  Android System takes only slightly more than the most heavy power consuming app.
    Outside of the task killer, I had only installed updates to apps over the last month or so.  I just booted it into Safe Mode & it got noticeably hot in the center after about 5 minutes. 
    3. And have you done a System Cache Clear in say the last couple of Months if not i would definitely try that
    Yes, several times in the last week or so (Power off, then Vol + and Vol - and Power ), select Recovery,then select wipe cache partition & then reboot).
    4. with a follow up of a Factory Reset
    I had wanted to avoid doing that unless as an absolute last resort, since I have so many pictures, files, and other things saved on the phone. 
    and your last question:
    5. And one other thing i like to ask are you using the Charger that came with the phone or Charging it Via a Computer if by computer Switch to the charger that came with it in the Box..
    Yes (at home).  In the vehicle, I am using a charger I purchased from Verizon when I got this phone.  At work, I use an AC Charger that was also purchased from Verizon. 
    Thanks for the help.  I will let you know if Safe Mode makes any difference.

  • Droid Razr M Battery after KitKat Update

    I recently updated my Droid Razr M with the KitKat update when prompted.  Battery life went from not needing to be charged for well over a day, to draining from 100% before the work day ended with light use. 
    I contacted Verizon and humored them and did the "battery trouble shooting" things with them, even though it appears to be a well known issue.  When the troubleshooting had no effect after a few days, we did a factory reset, which also didn't help.  I ended up getting a new phone because I had extended warranty coverage. 
    When I got the new phone, the battery was a dream, just like old times, after 2 days the system prompted me to do the KitKat update, which I did against my better judgement. 
    Meanwhile my husband also did the KitKat update on his Droid Razr M and started experiencing virtually the same battery problems.  Now both of our batteries drain about 50% faster than they did before the update. 
    My question is, if this is a known issue with Verizon, why bother treating it like user error?  It also seems like to "resolve the battery problem" (which they don't acknowledge is a direct product of the update) they ask users to basically not use their phone normally, but limit their usage to get more battery life, which isn't a solution at all. Is there an actual solution related the the problem (the KitKat update) that I can use to extend battery life on my phone?  Or should we both call and request replacement phones since the malfunction is not due to any sort of user error?

        Richard-in-Brooklyn
    I'm sorry to hear about the sudden trouble with your battery on the Razr M! Let's check into our options to resolve this. Were any new applications added to the phone recently? Does this continue if you place the device into Safe Mode for 24 hours? Here's how: http://vz.to/LZzdS9
    RuthW_VZW
    Follow us on twitter @VZWSupport

  • Droid RAZR (not MAXX) 4G, service drops on GB and ICS

    Okay, the forums are full of threads concerning this issue. The phone loses data connectivity as well as voice. Every person seems to have a different opinion as to when or where their service drops, and I have tried to find a fix (official or not) since I first got my RAZR.
    I got my phone sometime in March 2012 from a Verizon store during a promotion. I was happy I can get a phone with better hardware than my DROID X (awesome phone-best I ever had). I didn't care much about the 4G, but I considered it a perk for upgrading.
    1. A day later I started having problems with my service. The 4G connection would drop, the 4G icon would turn white and then disappear for good. The phone would have no data connection at all but a few seconds later the white 4G icon would reappear and turn blue later. I thought it is because the 4G coverage is spotty as I was constantly moving from one place to another. But I got home (where I never had problems and Verizon service was always excellent) and it would do the same thing.
    2. I have data connectivity and voice service but I turn off the screen. When I turn the screen back on, data connection is lost and I have no service available. I had one error that said "SIM card invalid" or something like that a few times. On Gingerbread I just switched to 3G only and I had no problems. But every time I switched back to use the LTE, I had the same problem over and over.
    3. Upgraded to ICS as I figured Motorola and Verizon worked together to find a "cure" for these sudden service losses. I was wrong. With ICS it is even worse. I lose data and voice service very often. In store, Verizon employees are telling me they have never seen problems like mine (liars?). On the phone with CS I am told they do not know of any issues similar to mine. But forums are full of threads of people having the same issue. Answers from VZ employees are not very clear and directs people to a simple Factory Reset, cleaning the SIM card, reinserting the SIM card... basic stuff a monkey could think of too.
    4. Some times after a phone conversation, I hang up and immediately after, my service drops. I have to turn the screen off and then back on after about 5 seconds, the service is still nowhere to be seen, but if I leave the screen on for about 10 seconds, the phone will regain its connectivity to the network. THIS HAPPENS IN 3G COVERAGE AS WELL AS 4G NOW.
    Steps taken: Downloaded the Motorola app to Restore Connectivity - did not work, I still have the problem.
                        Carefully cleaned the SIM card surface making sure there is no static electricity  discharge - did not work, I still have the problem.
                        Factory reset numerous times  - did not work, I still have the problem.
                        Removed and reinserted the SIM card - did not work, I still have the problem.
                        Updated to ICS hoping that would solve the problem - did not work, I still have the problem.
                        Anything I do I still have the problem.
    So please tell me, Does VZ publicly acknowledges there is a problem with DROID RAZR? If yes why do some people inside VZ deny any issues with it while others don't. Aren't they trained or aren't they reading the same training material the others do? Besides that I am not aware of Motorola or VZ taking any responsibility in trying to fix this.Is there a fix in the works? Please if there is any help for people like me, with the same problem, I think VZ should email owners with solutions. REAL SOLUTIONS because it is possible. I receive newsletters for new phones and plans but none to suggest a fix to issues.
    And factory reset after factory reset is not working out for me as I use my phone not to txt my friends or send funny pictures of my dog to my neighbor but for business. This is really affecting and annoying me. And yes, I could switch to an iPhone but Android provides me with a great deal of options in my line of work that iPhone does not have. And yes, I could switch to another Android based phone, but I paid for this one and I want to use what I paid money for.
    Again... final question is: Is there a fix, a software fix (I think this has to do with software) for this?
    Thank you!

    I had EXACTLY ALL of the same issues (plus some Bluetooth issues):
    Got my phone in January or February
    First instance of this happened about the middle of June (or maybe the third week) for several days before I finally called, believing it was a "hiccup" in the network (still on GB)
    Customer Service did some troubleshooting, placed it in "safe mode" to see if it might be an app causing it, factory reset, etc., etc., etc.......
    VZ put in a network trouble ticket which seemed to solve the issue (although I don't really know what may have been done) for about a week (now I know that this was a mere coincidence)
    About a week or two later (still on GB) it started again; this was maybe a Wednesday
    CS troubleshooting, another trouble ticket, etc., etc., and then I finally did a factory reset myself
    Friday night (maybe Saturday) ICS is out, and downloaded believing it would fix it.
    The problem was resolved briefly (several hours, maybe a full day) and then began again with a vengance
    Called, went through all the same humbug, did a couple (or a few) factory resets, and I too, had the "invalid SIM" error show up on the screen out of nowhere ........
    Customer Service had me to go to my local Verizon store and get a new SIM (they thought that might possibly be the problem). Got the replacement, and it worked, again, only briefly; just a few short hours later, it was right back to the same old thing........more phone calls
    trouble ticket is still out.......
    Was even told by the advance tech support person that on several phones with this very same problem, that he actually saw this resolved by simply creating a different, brand new Google account (instead of the Verizon customer's original Google account) during setup, after a factory reset (don't ask me how......). Gladly, this is one step that I didn't take (that's all I need is one more email account!)
    Finally, it was determined that it MUST be the device. I really didn't want another phone as I always keep my phones in pristine condition cosmetically, and there was no reason (as far as I was concerned) to swap it.
    Reluctantly, I allowed them to send me a replacement. I say, "reluctantly" because my original was a new device but they would be sending me out a "certified reconditioned, like-new" replacement.
    After some trepidation, I decided to go ahead; Motorola would probably take a year to get mine back to me after finding "nothing wrong", or the same year getting me a replacement, should I be lucky enough that my original device would act up for them to see that there actually is a real problem. Verizon, on the other hand could have a replacement to me in two days.
    Needless to say, it has been a week (5 days) with the replacement and I have to admit that it absolutely WAS the device that I bought originally. This replacement hasn't repeated the problem, (with the exception of ONE VERY MINOR instance of about a 5 - 15 minute window on one day only), and I'm happy to say that it works like my original device did when I first got it.
    I got a call after the 3rd or 4th day (I believe it was the 4th day) with the replacement device, from the trouble ticket people (technician who actually works out in the field maybe?) and was told that they have thoroughly checked the network/antenna/tower here and found that there was absolutely nothing wrong, and that everything is functioning as it should.
    This problem was continuously happening at my house, so it was natural that I believed something was wrong with the tower here near my house. I live in a good 3G/LTE coverage area near New Orleans and had no problems whatsoever from January/February through the first part of June, so it was only natural that I thought it must be a problem with the tower.
    I thanked him, and told him about the replacement, and he told me that's what he was going to suggest next, and it was the only suggestion that he had left.
    Just know that in the course of all of these calls, I was told by at least a few reps (2 for sure) at Verizon that they were aware that this IS a problem on some of the Razr's and Razr Maxx's.
    If this is as bad for you as it was for me (and I'm confident that it is), then I would call Customer Service - don't go to a store. Tell them EVERYTHING that has happened, everything that you've done to attempt to resolve it (including the painful process of factory resets), and what I've described here.
    If you're okay with a "new" (read: replacement) device, then I'm sure that they can get you a replacement out in short order. As far as it looking new, you would NEVER be able to tell cosmetically that this isn't a brand new device.
    I hope that this was able to help you, as well as all the others, with this issue.
    Good luck everyone, and God bless you.
    Message was edited by: Colin Pipkins
    Okay, so regrettably, I must report to everyone that the replacement followed suit after only 6-7 days. It lost 4G connectivity and jumped to 3G and that's where it stayed. 
    So I call Verizon and after a brief conversation, they asked if it was okay for them to transfer me over to Motorola for them to troubleshoot and I said that I'd be more than glad to speak with them.
    Here's the breakdown:
    After a lengthy call (an hour and twenty minutes), allowing them to remotely connect to my phone, and the Level 2 Tech seeing for himself that it's on 3G in a full 4G area, he tells me that there's nothing more that can be done.
    WHAAAT?!!!
    He said that if I want to send it in to Motorola they'll look at it, and if they did find anything wrong with the phone they'll send me a replacement, but if they DON'T find anything wrong with it (which I'm sure would be the case), they will simply send me my phone back, and that it will be Verizon's network that is the problem.
    In this scenario I would need to find a replacement phone to use while my Razr goes to Motorola (for them to find nothing wrong with of course, and blame everything on Verizon's LTE network) only to get it back weeks later and be totally inconvenienced (this has been going on since June).
    The last thing he said to me before getting off the phone was that they have similar devices with other carriers and they don't have any of these problems with those devices.
    I've started searching the other devices forums here in the Verizon Wireless Community and I'm beginning to see a pattern.  The same issue is happening with quite a few of the other 4G devices so I'm not really sure that another device (different manufacturer) is even the answer.
    They have sent me yet another Droid Razr and I can honestly say that this will be the last one. If I can't find a device that will actually keep/hold LTE connectivity then I may have to go back to Sprint.  Their native coverage is nowhere near Verizon's but they also don't have much 4G coverage right now.
    If I'm going to have to be on 3G anyway, I may as well pay less than I'm paying now - or at least pay the same and not have to worry about going over on data.I guess we'll see how this replacement works out and go from there.
    Anyhow, just know that it may not be a Razr/Razr Maxx problem after all.
    Hopefully, they can get this sorted out and we can all get back to life......  

  • Battery problems with Droid Razr M

    Over the last 2 weeks my droid Razr M has lost battery power. It appears that my screen is using anywhere from 42% to 55% power. I have had a "soft" update done at the store and that lasted about 2 hours. My screen is on auto batterty saving mode, and dims after 30 seconds. I generally use my phone for texts, limited calling and occasionally checking my email. I have not downloaded anythig lately. Up to this point my battery life has been good.

    Keep your screen lighting to no higher than 20-25% and do a normal reboot again. Next try to rebuild your battery by doing the following:  
    Li-ion batteries needs to have a rebuild charge from time to time. Give this a try, Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your device and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate a short battery life if all is working normal.

  • How can I use an unlocked Droid Razr M with another company's sim card?

    How do you use another company's sim card in an unlocked Droid Razr M? I tried the phone in both Global and GSM mode, but both say unknown sim card, and cannot find a network.

    S. 517: Unlocking Consumer Choice and Wireless Competition Act
    Introduced:
    Mar 11, 2013 (113th Congress, 2013–2015)
    Status:
    Enacted — Signed by the President on Aug 1, 2014 
    Law:
    This bill became the law numbered Pub.L. 113-144
    The bill would allow consumers to use their mobile devices with any wireless carrier. It also expands the right to unlock devices from mobile phones to all wireless devices. Unlocking mobile devices would allow consumers to choose their wireless service provider and would prevent wireless providers from restricting mobile phones to operating only on certain networks.

  • Webtop 3.0 & Droid Razr

    Webtop 3.0 & Droid Razr
    Anyone having problems sending text messages while in Webtop 3.0 mode? I've got my Razr connected via HD Dock and I can receive texts but cannot respond to them. I get a red X stating the message was not sent almost immediately after clicking "send". I can't find any settings that would be the culprit. Any ideas?

        Hi MSI60196!
    I know how important it is to be able to respond to messages! I'd love to help you with this. Are you able to respond to messages when your phone is not in Webtop 3.0 mode? When in 3.0 mode, are you responding to the messages from the PC or the phone? Is this happening on all messages when in 3.0 mode?
    Please supply me with some additional information so we can work together on a resolution. Thanks very much!
    Christina B
    VZW Support
    Follow us on Twitter @VZWSupport

  • I keep getting the "Something went wrong" message on my Droid Razr HD also. I looked in my Settings, and I don't have a Cloud app - I have a Cloud Print app with nothing cached.  This is making it nearly impossible to use the phone - please help!  So far,

    I keep getting the "Something went wrong" message on my Droid Razr HD also. I looked in my Settings, and I don't have a Cloud app - I have a Cloud Print app with nothing cached.  This is making it nearly impossible to use the phone - please help!  So far, this website has only made things more difficult.

    The details you're providing are very helpful, Maj_Dad. With airplane mode enabled,
    there would be no message because that disables celluar data. I would recommend
    tying that mode with WiFi to see if it still happens. It sounds like this issue
    has something to do with one of the applications on the device.
    JoeL_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • Has anyone fixed the following droid razr problems:

    Has anyone fixed the following droid razr problems: 1. the phone won't let me answer calls, if the answering screen shows up it takes 5 rings;   2.It takes about 4 attempts to end a call, half the time I have to wait for them to hang up;   3. GPS will stop and freeze;    4. phone freezes doing simple tasks;    5. It won't flip through easily; 6. slow (deleted texts and photos and still slow); 7.deleted apps still show on phone; 8. battery life is about 3 hours if used constantly; 9. some people cannot call me; 10. typed text takes a very long time to appear on the phone.

    Try this:
    Wipe Cache Partition - DROID RAZR / RAZR MAXX by MOTOROLA
    Performing a wipe cache partition will remove any temporary files that may be causing an issue with the device. All personal files and settings will not be affected by this option.
    Power the device off.
    Press the Power button then select Power off.
    If the device doesn't respond to input, press and hold the Volume Up / Down then press and hold Power button. When the device screen goes blank, release the Power button while continuing to hold Volume Up / Down then proceed with step 3.
    Press and hold the Volume Up / Down then press the Power button.
    When presented with the Boot Mode Selection Menu, release all buttons.
    Press Volume Down to select Recovery then press Volume Up.
    From the Droid triage screen:
    Press and hold Volume down.
    Press and release Volume up.
    Release Volume down.
    Select wipe cache partition then press the Power button.
    Use Volume keys to navigate options.
    Select reboot system now then press the Power button.
    Use Volume keys to navigate options.

  • Droid Razr M Sound Problems

    I got my Droid Razr M a  couple months back.  After the Jelly Bean update I notice that I do not get sound when I am calling/talking over the phone.  No ringing, no audio, nothing.  However, people on the other end of the line can hear me.  I then tried to play a random Youtube video to see if that played sound, and nothing.  I tried plugging in head phones and that worked.  Did the same thing with calling, head phones worked but the phone ear piece gave no audio.  Having the call on speaker works as well though.
    So basically I have no audio from calls, games, movies, songs from the phones speakers but I get it through the head phones.  I factory reset, removed the sd card and cleared it, and it still gives me this problem.  Any suggestions? 
    Thanks.

        Hello Xcdhrider
    The issues you described would be very frustrating! That's not a known issue that I've encountered after the update. I'm sure we can work together and get this addressed!
    Was the device exposed to any physical or liquid damage? After the factory reset did any 3rd party applications redownload on the device? Please power the device in safe mode and retest. Here's how: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=63868&sayt=safe mode *
    Please let me know if the issue persists.
    Thank you
    JoeL_VZW
    Please follow us on twitter @vzwsupport

  • DROID RAZR M issues

    @1.NO DATA will not connect and will "burn" the sim card (yes the sim card has a black "stain" on it)-ALSO THIS IS A BUG ON EVERY ANDROID RUNNING KITKAT 4.4.2 UNLESS FIXED BY THE COMPANY
    2.Battery Life Issues- we all know that the droid razr m has horrible battery life now but, Verizon is secretly stealing my information are giving me a FAULTY product. When I go to anyplace I turn off my phone because I really don't get many calls anyway when I turned the phone off it was at 13% when I turned it back on its was 3%. YOUR PHONE COULD BE ON ANYTIME EVEN IF YOU SHUT IT DOWN OR HAS RUINED BATTERY DUE TO THE UPDATE.*
    3. OVERHEATING DEVICE-max temp remembered (WHEN CHECKED ON SETTINGS) was 124 degrees Fahrenheit on the cpu, HOWEVER MY PHONE HAS SURELY PASSED THAT (REFERING TO CPU) One day turning my phone on I pressed the power button and held it of course however I SLIGHTLY HELD THE volume button up for about .5 of a second and put my phone in my jacket however that was BIG MISTAKE soon I felt the pain of the overheated phone I CAN HOLD MY PHONE WEHN THE CPU IS 124 OF COURSE ON THE edges HOWEVER IT WAS SO HOT I COULDN'T EVEN TOUCH THE EDGES-(NO IT WASN'T THE LITHIUM ION BATTERY) it was a glitch that caused the cpu to overheat and glitch rpreating its process like a virus. IT COOLED DOWN WHEN the battery was "empty." THE CPU IS SNAPDRAGON KUAIT THE WORST THERE IS.*
    4.VERIZON APPS AND OTHER BACKGROUND SERVICES CAUSING EXCESSIVE LAG-I FOUND A WAY TO FIX THIS
    TO FIX CHANGE INTO DEVELOPER MODE(tap build number 7 times) AND DISABLE ALL BACKGROUND APPS AND YOUR CPU USAGE WILL CHANGE TO 75%+ TO 10%*
    5 boot issues-well i called the Verizon clerk or costumer service and he told me to let the device COOL DOWN A BIT then told me IT WAS IN "STANDBY MODE" and told me to wait 15 minutes. if you have something else rather than this glitch please tell me in the comment section below
    *the fix on 4 will fix issues on 3 and 2 too.
    HOPEFULLY THIS HELPS
    VERIZON BLAMES MOTOROLA FOR ALL THESE ISSUES
    VERIZON CLERK IS NICER THEY ADMITED IT WAS THEIR MISTAKE

    @1.NO DATA will not connect and will "burn" the sim card (yes the sim card has a black "stain" on it)-ALSO THIS IS A BUG ON EVERY ANDROID RUNNING KITKAT 4.4.2 UNLESS FIXED BY THE COMPANY
    2.Battery Life Issues- we all know that the droid razr m has horrible battery life now but, Verizon is secretly stealing my information are giving me a FAULTY product. When I go to anyplace I turn off my phone because I really don't get many calls anyway when I turned the phone off it was at 13% when I turned it back on its was 3%. YOUR PHONE COULD BE ON ANYTIME EVEN IF YOU SHUT IT DOWN OR HAS RUINED BATTERY DUE TO THE UPDATE.*
    3. OVERHEATING DEVICE-max temp remembered (WHEN CHECKED ON SETTINGS) was 124 degrees Fahrenheit on the cpu, HOWEVER MY PHONE HAS SURELY PASSED THAT (REFERING TO CPU) One day turning my phone on I pressed the power button and held it of course however I SLIGHTLY HELD THE volume button up for about .5 of a second and put my phone in my jacket however that was BIG MISTAKE soon I felt the pain of the overheated phone I CAN HOLD MY PHONE WEHN THE CPU IS 124 OF COURSE ON THE edges HOWEVER IT WAS SO HOT I COULDN'T EVEN TOUCH THE EDGES-(NO IT WASN'T THE LITHIUM ION BATTERY) it was a glitch that caused the cpu to overheat and glitch rpreating its process like a virus. IT COOLED DOWN WHEN the battery was "empty." THE CPU IS SNAPDRAGON KUAIT THE WORST THERE IS.*
    4.VERIZON APPS AND OTHER BACKGROUND SERVICES CAUSING EXCESSIVE LAG-I FOUND A WAY TO FIX THIS
    TO FIX CHANGE INTO DEVELOPER MODE(tap build number 7 times) AND DISABLE ALL BACKGROUND APPS AND YOUR CPU USAGE WILL CHANGE TO 75%+ TO 10%*
    5 boot issues-well i called the Verizon clerk or costumer service and he told me to let the device COOL DOWN A BIT then told me IT WAS IN "STANDBY MODE" and told me to wait 15 minutes. if you have something else rather than this glitch please tell me in the comment section below
    *the fix on 4 will fix issues on 3 and 2 too.
    HOPEFULLY THIS HELPS
    VERIZON BLAMES MOTOROLA FOR ALL THESE ISSUES
    VERIZON CLERK IS NICER THEY ADMITED IT WAS THEIR MISTAKE

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