My Droid2 Global will not pair to My Ford SYNC since the latest software update. Please help!
Since the latest update, my Droid2 will not pair to my Ford SYNC. The phone will not find SYNC for me to place in the PIN. It use to work wonderful before the latest update.
I can not drive and talk on my phone without SYNC. Corporate Car- Corporate Policy.
Thanks for your help.
Hello rosalee2340,
Thank you for sharing your concern as I am more than happy to assist you! Are you able to successfully pair your Droid 2 with another bluetooth device, like an earpiece or a computer? This will help us determine if there is an issue with the bluetooth technology after the software update or is it a compatibility issue. Also, what year and model vehicle do you have? In order to successfully pair with the vehicle, the Droid 2 must be in discovery mode. Below is a link to walk thru placing the Droid 2 into discovery mode.
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=34745
Once the phone is in discovery mode, the next step would be to attempt to pair with SYNC again. Here is a video link with the steps on how to pair a phone with SYNC.
http://syncsupport.ford.com/servlet/technology/connect-phone-sync
If the pairing is unsuccessful then you can contact the dealership for assistance with the pairing process and/or for an updated device compatibility list of phone. Let me know how the steps above works out for you.
Thank you...
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