My dv7 -4165dx came with beats audio and my speakers sound horrible

my dv7 -4165dx came with beats audio and my speakers sound horrible,can i fix it

Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY 15-j011dx Notebook and issues with the Beats Audio. Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system that might need updating.
Here is a link on troubleshooting the sound.  It has a number of great troubleshooting steps including using the built-in Windows troubleshooter.
1. Right click the Speaker icon in the bottom right corner by your time.
2. Click Playback Devices.
3. Click Speakers.
4. Click properties.
5. Click the advanced tab on the Properties window.
6. Change the Default Format drop-down to the highest quality.
7. Apply the properties.
8. Click OK to close the properties window.
Hope this helps with the sound.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    email id : [Personal Information Removed]
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