My DVD/CD drive is no longer playing movies please help!
Up until today my dvd drive has been working fine however, today it has suddenly stopped first of all a dvd would not play and was stuck in the machine for almost 2 hours, and then the dvd player would not work and came up with various system error message. But now both are working and the computer recongnises the dvd and cd however they just do not play in any video player such as the one that comes with apple and vlc. I have tried disk utilties repair, smc reset. Does anyone have any other ideas?
Hello jess_12
Check out the article below for some troubleshooting options for your SuperDrive on your Mac
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Thanks for using Apple Support Communities.
Regards,
-Norm G.
Similar Messages
-
I am losing my ability to play and listen to the music I paid for on iTunes. I have to constantly sign in, I am now getting an error message of -9808. I can not even play movies any more. I am terrified to add iTunes to another computer. HELLLLLPPPPP!!!!!!
Netflix adapts to the connection. iTunes content is fixed, and will need to load a portion before playback begins.
It is best to troubleshoot the network to truly rule things out.
What is your current connection, via speedtest.net
Make sure DNS is set to automatic (settings - general - network)
If on wifi try Ethernet
Make sure router is up to date, reboot along with ATV
There may also be ISP throttling -
About 1/3 of my 4100 tunes will no longer play. Please help!
Over the past year I have spent countless hours painstakingly adding appropriate track information, cover art etc. I like the tracks to be attached to the original album, not a best of. I also have a lot of extended versions, remixes etc which then have to be attached to the specific 12" or cd-maxi single etc and a lot of hard to find - hard to attach stuff. Needless to say - I don't want to do it again.
Anyway - I just noticed that a large quantity of tunes (looks like about 1/3 of the library) will no longer play. Double click on them and nothing happens. No cover art - it's as if the song is not there. A look at the "get info" shows the track in the right place with everything pointing to where it should be ... but no play. To add insult to injury, I can't get them back by double clicking on the track itself in Explorer. It still will not play. And these songs are not corrupt. I have been playing them for some time now without issue. How can I save my library and information and get these tracks to play again.
Side note: this has happened before, usually after an iTunes update and typically with only a few tracks, never this widespread.
Please help!I have made it a standard practice to keep a copy of all music files - tracks under the Album -- at a separate folder location.
Do you have such a back up location of your music tracks? If you do, I'd suggest to try this:
Delete all tracks, that are NOT playing, belonging to one Album in iTunes. Then locate the folder in your backup location where this Album's tracks are located, and ADD this folder to iTunes. Then check to see if these play OK.
If they do, then repeat the process for all the rest. -
I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?
I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view. -
A slide show with audio created in PSE 9 plays fine in edit. When brought to Premier Elements for dvd burn, the audio no longer plays. It appears in the edit, but no audio is played. This happens consistently. What setting might be wrong?
H-SPhoto
That Photoshop Elements 9.0.3 Update has generally been discouraged by the Photoshop Elements gurus. But, I am not going to factor that into this at this point.
This is what I would ask you to look at in the Elements Organizer 9 accessed from the Photoshop Elements 9 or Premiere Elements 9.
a. Create your slideshow in the Elements Organizer 9/Create/Slideshow/Slideshow Editor. Then use the Output option of Edit with Premiere Elements.
From your description, you are probably using the Output Option of Burn to Disc DVD which will take your slideshow directly in the Disc Menu section of Premiere Elements 9. The preferred transfer of the Elements Organizer 9 slideshow to Premiere Elements 9 Editor is by the non wmv route "Edit with Premiere Elements" not the wmv route of Burn to Disc DVD.
Let us explore if any of the above is involved in your issue and then we will decide what next if necessary.
Thanks.
ATR -
I can't load 1 Imovie project. Imovie shows 5 projects but only 4 icons show of those. 1 projects symbol won't come up so I can't click on it to work on or play. Please help me as there's lots of work on this project I don't want to lose.
The performance fixes is a biggy for me, though the other missing
stuff I use makes me have to use both versions for various things:
"but they seem to be committed to another release/version."
Well ... now that's the rub. I would actually welcome this intermediate version to play with (even with the cost of upgrading) if I could rely on it to be finalized into 6.0, full featured, without it taking as long as it has to Upgrade from AA3.0. I would say it was a VERY smart move to give us a preview of 6.0, if I felt in, say, six months they would provide us the fully functional update. But, HOW many years has it been. I felt screwed over while they played around with Sound Booth.
I was with you for a minute in most of what you said, until your credibility went down a couple notches with me on the statement trivializing midi functionality. I though that was a very clueless statement:
"but I have no need for a midi controller and if I want a drummer to keep perfect time I'll get a drum machine."
It does make some of your other statements suspect, tho I won't take it as far as therealdobro's "what's your stake" question. -
Hi i want to upload my music from my i-phone to i-tunes so i can then transfer to my new samsung phone. However my i-tunes is linked to another computer which i no longer have. PLEASE HELP!!!
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purchases
-
I want to delete my payment information on iPhone 4 but the the NONE option is no longer there. Please help
As provided:
You need a payment method. If you don't have a credit card, then redeem an iTunes gift card. You'll then get the "None" option. -
"Removing email account from iPhoto"
How do I remove an email account from iPhoto on an iMac? I set it up with the incorrect password and can no longer send photos, please help!To follow Larry's advice, select your email account in the list of accounts and click the "-" button to remove the account:
-
i'm using firefox 3.6.10 in windows xp it always crushes while playing farmville please help me to resolve my problem i already disabled some of my adds on and i re-install firefox, now i cannot totally open any games in face book. it says you must upgrade your flash player but it is updated. i tried to open it in google chrome and in other browser there was no problem. what should i do? please help me. thanks in advance. GOD BLESS!
Looks like a problem with the MyWeb Search bar.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
I have an iPhone 6. For the first two weeks my bluetooth worked fine but then started having issues. Now, although it shows that it is connected to Bluetooth, I can't hear any of the calls. The radio continues to play. Please help!
Hello there, Srushevics.
It sounds like you may be having issues with the connectivity of your iPhone with the Bluetooth in your vehicle. The following Knowledge Base article offers up some great steps for troubleshooting that Bluetooth connectivity with your iOS device:
If you can’t use a Bluetooth accessory or car kit
To resolve the issue, you'll need to first sign in to iCloud and review your devices:
Sign in to iCloud on your iOS devices and Macs with OS X Yosemite (available this fall).
On one of your devices, tap Settings > Bluetooth and look under My Devices. You'll see all devices that are connected to Bluetooth, but make sure that you see your Apple devices that are signed in to iCloud and are using iOS 8 or OS X Yosemite.
Sign out of your iCloud account from any devices that you don't want to use. To sign out of iCloud on an iOS device, tap Settings > iCloud > Sign Out.
Then, remove any inactive devices from iCloud:
Sign in to iCloud.com.
Select Find My iPhone.
Select any devices that aren't active anymore.
Wait for Find My iPhone to stop trying to find the inactive device.
You should see the option to remove this device from your account. Select it to remove the device.
After following the steps above, restart the device with the issue. Then try to use it with your Bluetooth accessory.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
okay, so i bought a movie on apple tv and it says over 2 hours of waiting time! also, it said to lower the resolution so i did, but it didn't help it only made it longer... please HELP!
Sounds as though you have a slow internet connection.
Check on a computer at speedtest.net.
For near instant playback, you need:
2.5 Mbps for SD
6 Mbps for 720p HD
8 Mbps for 1080p HD
Any slower for a given quality and it has to buffer in order to playback without interruption.
The buffering could be minutes or hours depending on how much of teh movie has to buffer.
AC -
Hi, ı have a problem once I push the power button and it starts to opening but small symbol turning and turning, it really lasts so long. could you please help me? is it so slow to open a mac pro.
OS X Version Number?
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836 -
My purchased music will not play on any of my devices. It is there but it will not play. Please help.
Try deleting and redownloading the music.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
SWF displaying as Black or Blank Screen only the video audio play. PLEASE HELP!!
Hello,
I have tried getting my videos to play and all I get is a black screen with audio only.
After I got a blank screen, I uploaded the .flv (2MB) and the swf files to the server as well (same folder as the .html file) but that didn’t help – same blank screen.
Can anyone help me understand why this .swf won’t play?
Please help!
Thank you in advance!
Here’s the link
http://www.billwillie.com/indexvid.htmlConroy,
I thank you much. There were some manual updates that I was not aware of that needed installed. It seems to be working just fine now. Thank you very, very much for your help. Merry Christmas & a Happy New Year to you!
Maybe you are looking for
-
Hi Experts! On our open order report, it shows that there is a quantity discrepancy. The third-party order had a quantity of 2 and it was fully delivered and invoiced/billed, and completed; however it still shows up with an error open order quantity
-
So I have been buzzing around this board for the last week or so, reading up on my new Micro. And now that I have figured everything out and gotten the player to work with WMP0 properly (knock on wood) there are a few things that I would suggest to t
-
Macbook Pro doesn't boot from hard disk
I recently applied an open firmware password to our Macbook Pro. A co-worker tried to boot via the t-funtion which obviously doesn't work when the open firmware password is active. He forget to contact me so he tried to get it to work using some star
-
XML with attributes 2 CSV with file adapter
Hi, I have used this [link|http://help.sap.com/saphelp_nw04/Helpdata/EN/24/4cad3baabd4737bab64d0201bc0c6c/content.htm] to convert a xml file to a csv file. That works fine so far as long as my source file is like this: <root> <tag> <element1> <elemen
-
How to closed a numbers spreadsheet in ipad?
How do I close a numbers spreadsheet on my ipad 2? I cannot find a button or menu to close it. It has personal information on and the spreadsheet is password protected. I have opened it but cannot close it so if I lost my ipad, people would be able t