My DVD drive has stopped reading DVD's. Help?

I have owned my Pavilion S5165-uk for merely a few months now, and now my DVD Drive is refusing to read any DVD's. CD's are fine, but when you're a student such as myself, there's no better way of spending time that you're meant to be spending doing private study other than playing The Sims 3. I have tried multiple DVD's yet my drive is refusing to pick up anything other than CD's. I have tried every solution the HP troubleshooter has to offer and am beginning to feel a little stumped. Any Ideas?
When life gives you lemons, make grape juice just to confuse the person sat next to you.

George_Clark wrote: I have owned my Pavilion S5165-uk for merely a few months now, and now my DVD Drive is refusing to read any DVD's. CD's are fine, but when you're a student such as myself, there's no better way of spending time that you're meant to be spending doing private study other than playing The Sims 3. I have tried multiple DVD's yet my drive is refusing to pick up anything other than CD's. I have tried every solution the HP troubleshooter has to offer and am beginning to feel a little stumped. Any Ideas?
Hello George_Clark, Many times when this occurs, the DVD laser has become faulty. These multi-purpose drives have a CD and a DVD laser. This might explain why the CD still works.
If this is the case, the only option would be to replace the CD\DVD drive.
I have been successful in cleaning the laser in a few DVD drives and managed to get them working again, but that is quite involved and not easily done, and after the hard work, may not be successful.
DVD drives can be purchased at inexpensive cost now, so if I suspected the drive to be faulty, I would just purchase a new one.
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Please mark Accept As Solution if it solves your problem.

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