My DVD drive is no longer recognized.

For the past few months my dvd drive would not open when I used the eject disk function. A few times I went into the startup menu and ejected the disk manually. Now the dvd drive is not even recognized by the computer. This dvd drive is the original and my G5 is at least 5-6 years old. Should I replace the dvd drive or is this a software issue?

Hi birdman1999, and a warm welcome to the forums!
It is very likely it is gone, I've not had an Optical in the last 8 years that lasted that long myself.
Does it not show up even in Disk Utility or System Profiler?
Does it boot off the Install Disc if inserted and holding the c key at bootup?
Here's some options for replacement...
http://eshop.macsales.com/staticpages/Framework.cfm?page=superdrive/sdl_powermacg5.html

Similar Messages

My CD/DVD drive is no longer recognized by my computer

Anyone that help me get my computer to reconnect with my DVD drive, I would be greatly indebted to. It just started this yesterday. I put in a DVD and go to my computer and it's like there is nothing there as far as a D drive. Please help.....

see if this helps support.microsoft.com/kb/982116
-civicman4-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

[G575] CD/DVD drive disappeared - no longer recognized in Windows

I have a Lenovo G575 that I have had for a couple of years now. Within the past week the CD/DVD drive has disappeared. If I go to device manager it is not listed. I went through the regedit and tried to delete all the upper/lower filters in the registry and no change. I can insert a disc and it will spin and I can here it running but it won't recognize that there is a disc in the drive. Is there any way I can just reload the driver? And if so where can I find just a driver? I have gone to a couple of sites but haven't been able to just find a CD/DVD driver.
Any and all help is greatly appreciated.
Moderator comment: Subject edited for clarity.

Hi Kechrmi,
Welcome to Lenovo Community Forums!
I’m sorry to hear that the CD/DVD driver is not detected in the device manager in your G575 Laptop, I suggest you to check of the CD/DVD is detected in BIOS. To access the BIOS menu press F2 when the Lenovo logo appears on the screen while the computer is starting up.
And to conform the issue, please perform OKR (One Key Recovery) using the OKR button located beside the power button.
NOTE: Please backup the data in the computer before performing OKR, as the data will be completely erased.
Do post us back if the issue still persists.
Best Regards
Shiva Kumar
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Receive message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)... "Error occurred while converting the file 'songname'. The required folder cannot be found." CD/DVD ROM is no longer recognized until restart.

Consistently receive the following message after importing serveral songs from CD into iTunes (latest ver 11.1.5.5)...
"Error occurred while converting the file 'songname'. The required folder cannot be found."
CD/DVD ROM is no longer recognized until computer is restarted.

I have the same problem. I recently moved my music from a Vista PC to a new Laptop with an external CD drive. It will copy one song from the CD and it will show in the Music file and then I get the message ' Error importing a CD - Folder not found'. I must unplug the CD drive and plug it back in. I have seen no fix for this problem.

Firewire external mobil disk hard drive is no longer recognized

After last system update, my firewire external mobil disk hard drive is no longer recognized. Any solutions?
Why does MacOS go backwards... gets worse over time?

Thought you could use this info about getting FireWire to work! I have had no trouble with any update Apple puts out (the Combo update is what I normally choose). Are you running 9.2 like your specs. say? You are in the Tiger forum, so I'll assume you haven't updated your Macs specs.
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours may be the 10.4.5 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
Good Luck!
Cheers!
DALE

CD/DVD drive is no longer working on my HP Pavilion Slimline s3720y desktop

Hi! I am having problems with my HP desktop computer and wonder if someone can help me solve this issue.
My CD/DVD drive is no longer working on my HP Pavilion Slimline s3720y desktop. When I tried to test my CD/DVD drive to ensure it it was working properly , When I clicked to open Hardware Diagnostic Tools and it said "The software program is not found". The CD/DVD drive was working but will not respond or recognize that a disk is in the drive. It states insert disk in drive. Where are my diagnostic tools that are missing?

Hi,
Your Seagate update CD is to update the firmware for Seagate hard drives.
Did you try the tips in the post that I referenced above?
Error 31 indicates that the driver is not installing correctly.
Go to Device Manager, locate the CD/DVD drive, open up the CD/DVD drive, double click, click on the Driver tab, then uninstall the driver. Now reboot your PC and Windows will re-install the driver.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

My DVD drive is now not recognized in boot camp.

I just found the Matshita DVD-R UJ-898 is no longer recognized in Boot Camp Win 7. Tried uninstalling in Device Manager but the driver fails to load upon restart and also fails when trying to update. The DVD drive works fine in OSX Lion so I know the drive is ok. It worked fine when I first installed Windows 7 in Boot camp last year. This is an early 2011 macbook Pro 17 with Lion. All updates have been installed. Hadn't used the drive in Win 7 for a long time so not sure when it ceased to work.

Found the solution. Microsoft Fix-It found and made the driver repairs automatically.

New problem...SSD drive is no longer recognized

OK, I was having the memory issues so I went out and bought new memory that is supposed to be compatible (GSKILL 2x4 MB 1333 DDR3), and now I have a brand new problem. My SSD is no longer recognized, so I can't boot my OS. I've tried swapping ports, swapping cables, cleared CMOS...I even put the WINDOWS 7 Disc in to see if it would find the drive in the install screen, but it says no hard drive found.
Anybody know the issue I may be having now?

I had a similar issue, my BIOS wouldnt recognize my Intel X25 after a blue screen in AHCI mode.
In the BIOS I had to switch the controller type to Standard IDE. This made the drive visible again but to make it operable under AHCI, I had to use a Hex Editor from a DOS Boot Disk, and manually erase the first few sectors of the drive.
Then I could switch the controller back to AHCI in the BIOS and repartition/reinstall Windows - Until the next blue screen .
Obviously, doing this erases the MBR, allocation tables and partition table, and therefore makes ALL data on the drive inaccessible.

Dvd player suddenly no longer recognized

hi,
i have a lacie firewire dvd drive, which has worked fine up till now. suddenly it's not being recognized. this happened after i aborted the one step dvd procedure in iDvd, and now i get a warning from idvd "no supported burner available...". loading a dvd film into the drive doesn't start up dvd player either.
however, the video camera, which is connected to the macbook duo 1.8Ghz via the dvd drive shows up fine, so it's not an issue with the cables or similar.
i tried installing the lastest profile from lacie (feb 2008), but it hasn't helped.
anyone have any good ideas?
cheers,
stuart

yep. swapped around a couple of cables, too. restarted the computer (all this started yesterday, anyway, so everything's been off and on at least once).
stu

My CD drive is no longer recognizing blank CD's (HP Pavilion dv9000)

My cd/dvd drive was working propely as recently as one month ago. Now when I put in a blank CD (I have tried 2 different brands, both CD-r) nothing happens. When I double click the drive from the "my computer" screen it comes up with the error "Windows cannot read the disc in drive E", then it questions the disks formatting. Which I have used these CD's with this computer before. When I right click on the drive in the "my computer" menu, it tells me that the disk (of 0 possible bytes) is full, which obviously makes sense. So here is a list of everything I think may be influential in whatever is going on withing my laptop.
1) I had recently installed and uninstalled a number of programs in order to convert .m4a files to .mp3 files. Nothing illeagal, its a local band and gave me permssion. I normally wouldnt think this could be an issue, but I distinctly remember one of the programs somehow was able to create another cd drive in the "my computer" menu, once I uninstalled it, the phantom drive "drive G" disappeared. I figured it might have effected my BIOS or Drivers.
2) I run standard OS that comes with this laptop, which I believe is the 32-bit version of vista.
3) My cd drive WILL read discs with data already on them.
4) When I right click on the drive, there is no option to enable recording, nor anything that even mentions to word recording.
5) I tried system restore's as far back as I could find, which is about a week and a half before I started downloading the converting programs mentioned above.
6) I did attempt to play a Itunes protected disc in my CD drive and it had some trouble reading it, but it may have just been the disc, or it may have been cause by whatever is causeing this whole problem in the first place.
7) I have tried re-installing all the drivers I think might be involved (the drive itself, and bios) but the bios one was apparently not for my computer.
8) I have tried to update all drivers involved
9) I have tried to uninstall the drive and re-install it.
10) Dont knwo if it applies, but my laptop overheats A LOT.
I have tried some other things as well, but I dont remember them off the top of my head.
I hope someon can at least shed some light on what exactly has happened to my computer/drive, and hopefully suggest my best course of action.

This is usually a known software conflict and happens across the board will all computer manufacturers due to a issue with multiple media burning/ripping applications being installed on your system.
You can either run this file, go online to Microsoft's site for a fix, or manually fix it by following the instructions below:
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows
Note Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:
UpperFilters
LowerFilters
Step 1: Start Registry EditorStart Registry Editor
Start Registry Editor...type "regedit" into the run box on the start menu.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message:Are you sure you want to delete this value?The LowerFilters registry entry is removed.
Exit Registry Editor.
Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.

HT203242 iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.

I have the solution.
Uninstall Itunes.
That is what I did and my disc burner works fine. I am gonna wait for Apple to come up with a solution. So if there is no solution that means no Itunes which means no Iphone or Ipod and time to move on to a comany that has solutions not year old posts that most people cannot decipher and won't be able to fix on their own.

+Failed while scanning for CD / DVD drives, error 2510.+
+Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.+
By any chance, do you have a copy of Daemon Tools installed on that PC?

After canceling the burning of a disc in iTunes my disc drive is no longer recognized.

I have: MBP 13" 10.6.7 w/ a standard dvd/cd burner (the one that normally comes with them)
I was in the process of burning a really long playlist (requiring 4 cds) and at the end of the 4th it was taking forever (5-10 minutes?) to "finish burning" so I decided to cancel the burn and just re-burn that section on a new disc. When I canceled it started taking another 5-10 minutes and nothing would let me eject the disc because it wasn't recognized yet (I didn't let it finish the burn) - I tried disc utility, terminal commands, the eject button, everything.
I then restarted a few times trying the various ways to force eject a disc (holding down the trackpad, pressing option, holding the eject button) but non worked and then once restarted my computer didn't even recognize my disc drive in disc utility. I tried re-burning a playlist so that iTunes would maybe eject the disc in order to insert a new one but it just said "Disc burner or software not found..." At this point I have no idea what to do but I'd really like to have my disc drive working well...
I would appreciate any and all help! Thanks!

My own HP pavillion has the same problem. Try googling "Vista doesn't recognize DVD" one answer is to edit our upper and lower filters in a registry setting, another is to power down and remove battery for at least a minute and a third is a script that you can run. I only mention them because I've seen all 3 and according to the sites all 3 have met with some success. Sadly for me, no glory! Good luck as I'm still looking.

Upgraded to OSX Lion 10.7.4 & optical drives are no longer recognized

HELP!!
I have a MacPro 1,1 with a 2 x 2.66GHz Dual-Core Intel Xeon and I just upgraded to OSX Lion 10.7.4. Upon upgrading my system stopped recognizing the two optical drives I had installed. Is there a patch or are there drivers that I can download to fix this? Has this happened to anyone else? I was prepared to lose access to some older software but not my optical drives!!!
When I do a "system report" through "About this mac" both of the drives are listed but they dont show up on my deskop. I have an Optiarc DVD RW AD-7170A and a TSSTcorp CDDVDW SH-S202N

Nearly the same identical question on another thread yesterday.
First things to try doing are zap PRAM and / or Reset SMC.
That usually is all that is needed, and on your Mac there is a physical SMC button on the logicboard above PCI slot #4 and access you have to remove card if you have one there, and remove drive #4.
Otherwise hit power button for 8 seconds with the power cord removed along with other cables and devices then reconnect and do a normal power on.

Freecom CD/DVD Drive/Writer no longer recognised

I don't seem to be getting very far with Freecom's support so I thought I'd ask here. Since upgrading to OS 10.5.6 discs inserted into my external reader/writer are no longer mounting.
Has anybody found a solution for this?
If I open up Disk Utility and System Profiler it shows:
Disk Description : FREECOM_ DVD+/-RW20J5 Capabilities : Click for more information
Connection Bus : USB
Connection Type : External
Burn Support : Unsupported
Firmware Revision: QF51
Interconnect: USB
Burn Support: Yes (Generic Drive Support)
Profile Path: None
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RAM, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: To show the available burn speeds, insert a disc and choose View > Refresh

Many of us have had optical writers go unsupported w/Snow Leopard.
I'm back to relying on my internal burner, and with the very, very small number of discs I burn these days (like none), I'm not missing the external.

Drive is no longer recognized

Wow, this is frustrating. I'm really starting to regret purchasing a Mac.
I've already had a number of problems trying to get my OWC Mercury Elite Pro external drive to work correctly - but I really don't think that the problems are from the drive. Once I finally get back to the files on it - the files seem fine. It's getting the MBP and Time Machine to use the drive correctly.
I already gave up using the eSATA Express Card that I was hoping to use with this drive. It was very unstable - TM wouldn't have much to do with it.
Now I've been using the drive via FW800 with good results... until today. I hadn't used the MBP for a couple days. When I woke it up, the drive (2 partitions) was no longer mounted. I turned it off/on, unplugged/replugged and eventually got it mounted again. However, Time Machine would fail trying to back it up, giving a familiar error message - something about not being able to create the backup directory.
I tried to eject it, but the Mac said that it was in use. No programs were running.
I waited.
I tried to turn off TM. Still said the drive was in use and couldn't be ejected.
So I restarted my MBP.
Now the drive doesn't show up AT ALL. I try turning the drive off, plugging in different cables, USB, ... nothing. Disk Utility doesn't see it as a unmounted drive or anything.
This is serious. A few crashes happen now and again... but consistently loosing data like this is unacceptable.
Does anyone know how I could trick this thing into reading my drive again?

This all sounds worrisome. You might want to entrust your data to a different drive. This one may be working intermittently. S.M.A.R.T. status is not supported on an external drive, so there is no way to check that.
Maybe the drive was getting hot, and being off for several hours allowed it to cool off. But I would worry about it. Drives can work intermittently before failing.
If you are really running 10.5.5, you should have no problem changing the disk in Time Machine. If you are running 10.5.6, you might run into a weird permissions problem, which has been discussed in the Time Machine forum.
Good luck!

My DVD drive is no longer recognized.

Similar Messages

Maybe you are looking for