My E63 not working with my ovi account

Hi,
My Nokia E63 phone does not recognize my Nokia ovi account.  Every time I try to log onto my account through my phone, it says invalid sign-in information.  Since I'm unable to sign-in, I can't download any apps.  Any advice or help?
Thanks 

try to go on to your phone's web browser, press options>clear privacy data>clear all>then try to log in again
also try to go on the ovi store using the phone's web browser, go to www.store.ovi.com then try to sign
also try to log in using a computer to verify your log in details

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