My E71 does not recognise which contact has sent m...

I just got a new E71 and have transferred all my contacts etc over. However when I am sent a new SMS message it will not recognise the contact that sent it to me. The number is exactly the same on both the text and the contact even with the +44 prefix. I have tried move the contact storage locations however this had no effect. I have even tried recreating the contact from the text message but again it wouldn't recognise the contact that had sent the text.
My phone has software update 100.07.76 installed, which I believe is the latest.
This is really annoying me. Can someone please help?
Cheers
Joe
Message Edited by jbrand on 21-Jun-2009 11:57 AM

Do you have the list of contacts stored on your phone and your SIM card.
If you have them in two places, then the phone will not know which number relates to who the contact is as it assumes the contact has a different name and therefore presents the number.
You should have the contacts in the SIM or the Phone ONLY. I always keep them in the phone.
If your phone is an unbranded one then the latest firmware is: 210.21.006 even if the software is branded by yoru network operator, I would have thought that there is a newer firmware as the 100.x is the inital release for the handset.
Shunts...
Message Edited by shuntfield on 21-Jun-2009 02:28 PM
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

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